McAlister's Deli
119 SW Loop 410 Suite 101, San Antonio
(210) 680-1369
Recent Reviews
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If I didn’t know any better, I’d say I was walking into my great-grandmother’s nursing home dinning room. The food was beyond gross. The pickle on the side looked withered and was squishy. The kids macaroni was brown, not sure how old it was, and the kids pretzel dogs were wrinkled, dry, and hard to chew. I also got the chicken and dumplings soup and it too was brown and looked like it had been sitting out for days. The broccoli was also dry and had bubbles on it like it was microwaved. The individuals working acted like we were already a bother so I didn’t have it in me to let them know how awful it was. I’ve been to this location in the past and never had this problem before but maybe it has gone down hill since.
Atmosphere: 1
Food: 1
Service: 2
Such a pleasant experience with Kayley, she was super sweet and nice and provided me with great service!! They were super fast and my food was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a reuben sandwich but it came with no sauerkraut. When the checker told the cook she needed sauerkraut he asked what it was. She had to describe it to the cook.
Atmosphere: 4
Food: 4
Service: 2
I had a great experience at McAlister’s Deli thanks to Arriane, the cashier. She was incredibly friendly, patient, and professional. From the moment I walked up to the counter, she greeted me with a warm welcome and made sure my order was correct. She answered my questions about the menu and even made helpful suggestions that turned out great. It’s refreshing to see someone who genuinely enjoys what they do and takes the time to make customers feel welcome. Arriane’s positive attitude and great customer service definitely made my visit a pleasant one—I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Grilled Chicken, Chicken Tortilla Soup
The girl who took our order was so nice and let us take our time ordering. She accidentally put our order for dine in and let the kitchen know that it was for Togo. They put our order in the window for dine in and the manger “Georgie” asked why she didn’t tell them ( which she did I heard her) and they proceeded to throw the food back at her employee with so much attitude... Very awkward and just rude for her to treat her employees like that infront of customers.
Other than that the fir at the counter was super nice and handled it very well.
Atmosphere: 3
Food: 5
Service: 5
Was greeted as we walked in. This was expected. But when we approached the counter, Arriane who was working the register/taking our order did not take her eyes off of her phone. She did not make eye contact or look at us. She finally stopped texting when my wife started placing her order. Then I shortly followed with my order. This was very disrepectful. This type of behavior should be corrected by the supervisor, manager or the owner. We do not plan on coming back to this location. 151 and 410 (next to Lowes)
Atmosphere: 2
Food: 4
Service: 1
Went to eat today and Patricia lit up our day always asking if everything was ok and her customer service was A1 encouraging and knowledgeable about what McAllister has to offer
Atmosphere: 5
Service: 5
Just moved into the area, this deli was recommended for their spuds and they did look however I went with a sandwich and potato salad instead. All was great, taste, atmosphere, price. I will be back
Atmosphere: 5
Food: 5
Service: 5
i placed a scheduled online order for pickup and when i arrived was told they cancelled my order without my knowledge, the manager did nothing to assist with my refund as i’ve gotten charged the day i placed the order only stated i will get a refund, won’t be coming back here, they didn’t seem helpful
Service: 1
Tried to eat there but there was an hour wait to get food. That's crazy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
horrible on tuesdays with the t mobile app discount don’t order the club either the photo is not what it acc is on the website will fool ya looks are deceiving waiting almost 1hour just to get the right sandwich.
Atmosphere: 1
Food: 1
Service: 1
Great food but a really long wait about 45 min for take out wait, next I will order online. But still gets 4 stars for great food.
Atmosphere: 5
Food: 5
Service: 5
Appears a manager said harsh words, quietly, to a staff member. It changed the entire vibe of other staff members as well. A couple of coworkers made attemps of support and encouragement. It went from organic to puppetry. I got my order to go. The atmosphere shifted to discomfort. My side with my sandwich was not given. Forgotten by one of the supportive staff members in the thick of things.
Atmosphere: 3
Food: 4
Service: 4
It’s really not worth the money, got a half sandwich with soup combo. About 11 bucks but the quality of the food it’s really not worth it . The presentation used to be nice but now they use to go containers for soup. And even in that it’s only half full. Paid over 35 dollars for this meal for 2 and 2 teas. Save your money and go elsewhere where.
I don’t know where to start with the praise but McAlisters Deli has the best CMS sandwich out there ! My mouth was watering the second I took a bite from all the burst of flavors it has . Thank you for the amazing experience! I’m a CMS LPVER FOR LIFE
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