Food quality has decreased, and the prices have quadrupled.
Atmosphere: 4
Food: 3
Service: 5
Aliyah Flores
What’s the point of ordering ahead on the app and paying ahead if I can’t even get my order. I ordered breakfast before breakfast left the app because I know by the time I got there I would be 5 minutes past breakfast. But since I didn’t show up to McDonalds before 10:30 I couldn’t get my order. I arrived around 10:35 the latest and was told no I can’t have my order they already canceled it. When I asked for proof of cancellation I was then shown how to cancel the order on my app and I had to cancel it myself.
Service: 1
San Antonio Blogger
I always stop by this McDonald’s, especially late at night when everything else is closed or when I need a quick grab‑and‑go meal. The food is consistently hot and fresh, which I really appreciate. The only downside is the long wait in the drive‑thru, but overall it’s still a reliable spot for a good, quick meal.
Atmosphere: 4
Food: 5
Service: 5
Kelly Smith
This is supposed to be fast food, but every time my husband comes here he waits at least 5 minutes for his order. There are plenty of employees, yet the food still takes forever. There used to be no waiting spots — you got your food and left. Now you’re just standing around wondering what you’re even waiting for.
Atmosphere: 3
Food: 1
Service: 1
Douglas Duncan
Was short on time and needed something quick to eat. Placed our order for dine-in at the Kiosk and took our tent to the table. After 25 minutes of waiting for our food approached the front counter. Asked for a manager, was ignored, then was told that one of the young people working front of house, who seemed to ignore me, did not speak English. Ok, Grace given. Another 10 minutes goes by and I finally get to speak to a manager who doesn't apologize, just says that she just arrived. She did however take my receipt and I am certain she saw that our order had been served off and forgotten about. While we were waiting on our food three young men came out from the kitchen to greet their friends in the lobby and shake their hands and give hugs and then proceeded to give those people their food. They were not on break and I was without food and this frustrated me. Took an hour and 25 minutes to get two cheeseburgers, a basket of fries, and two snack wrap meals. Worst service I have ever received at this location.
Atmosphere: 1
Food: 3
Service: 1
Lora Rzepka
My daughter ordered 41.00 worth of food that was delivered thru Door Dash. The burgers were dry, cold and one was missing bacon. The fries were cold and tipped upside down. We called and spoke to manager three times. She kept on disconnecting and said she refused to correct the order. I am going to health department.
Atmosphere: 1
Food: 1
Service: 1
Umesh Doiphode
Same typical McDonald experience.
Atmosphere: 4
Food: 4
Service: 4
Nicholas Shumpert
The customer service was absolutely terrible. This location, more than others, have messed up orders and on one occasion, when I had asked for a large drink, which was missing from the order that I paid for, they gave me a drink that appeared to have been grabbed from a table a previous customer was sitting at (drink was not filled up all the way and the ice was mostly melted). Will never come to this location again.
Diego Velasco
I come by this location very often and most of the times I interact with this gentleman named James.
He is absolutely exceptional. I can’t believe I get to interact with such a high quality individual like this at two in the morning. he gets it, he pushes through while wearing a smile and I know he has circumstances in his life that make it that much harder for him to work at this job.
What I find interesting is that I only have that information because I was very interested in such an exceptional individual and so I went ahead and asked him about it and about himself.
Not because he forced it on me but because I cared to pry deeper.
I learned plenty from him and I was humbled by his attitude, as I myself am someone in the hospitality industry.
This location has a piece of gold in James and I hope they recognize just how valuable he is because he is the type of individual that could make waves in an organization if recognized appropriately.
Congratulations to the McDonald’s off I-10 by warzbuck because currently they are employing a truly special person.
He’s the type of person that affects my interaction so positively that even as I sit here and write this I no longer care if my order is right or wrong or perfect or bad.
I got to talk to James tonight and that’s more valuable than quick service or being right or perfect.
We often forget these things, but every now and then we meet an individual that reminds us what it’s like to be human and interact with others.
It’s interactions like this that foster community and individuals like James that are the catalyst for bridging these gaps.
I often wish I had my own business and could steal/poach James and give him the life I believe he deserves.
I hope this speaks volumes because that was my intention.
Food quality has decreased, and the prices have quadrupled.
Atmosphere: 4
Food: 3
Service: 5
What’s the point of ordering ahead on the app and paying ahead if I can’t even get my order. I ordered breakfast before breakfast left the app because I know by the time I got there I would be 5 minutes past breakfast. But since I didn’t show up to McDonalds before 10:30 I couldn’t get my order. I arrived around 10:35 the latest and was told no I can’t have my order they already canceled it. When I asked for proof of cancellation I was then shown how to cancel the order on my app and I had to cancel it myself.
Service: 1
I always stop by this McDonald’s, especially late at night when everything else is closed or when I need a quick grab‑and‑go meal. The food is consistently hot and fresh, which I really appreciate. The only downside is the long wait in the drive‑thru, but overall it’s still a reliable spot for a good, quick meal.
Atmosphere: 4
Food: 5
Service: 5
This is supposed to be fast food, but every time my husband comes here he waits at least 5 minutes for his order. There are plenty of employees, yet the food still takes forever. There used to be no waiting spots — you got your food and left. Now you’re just standing around wondering what you’re even waiting for.
Atmosphere: 3
Food: 1
Service: 1
Was short on time and needed something quick to eat. Placed our order for dine-in at the Kiosk and took our tent to the table. After 25 minutes of waiting for our food approached the front counter. Asked for a manager, was ignored, then was told that one of the young people working front of house, who seemed to ignore me, did not speak English. Ok, Grace given. Another 10 minutes goes by and I finally get to speak to a manager who doesn't apologize, just says that she just arrived. She did however take my receipt and I am certain she saw that our order had been served off and forgotten about. While we were waiting on our food three young men came out from the kitchen to greet their friends in the lobby and shake their hands and give hugs and then proceeded to give those people their food. They were not on break and I was without food and this frustrated me. Took an hour and 25 minutes to get two cheeseburgers, a basket of fries, and two snack wrap meals. Worst service I have ever received at this location.
Atmosphere: 1
Food: 3
Service: 1
My daughter ordered 41.00 worth of food that was delivered thru Door Dash. The burgers were dry, cold and one was missing bacon. The fries were cold and tipped upside down. We called and spoke to manager three times. She kept on disconnecting and said she refused to correct the order. I am going to health department.
Atmosphere: 1
Food: 1
Service: 1
Same typical McDonald experience.
Atmosphere: 4
Food: 4
Service: 4
The customer service was absolutely terrible. This location, more than others, have messed up orders and on one occasion, when I had asked for a large drink, which was missing from the order that I paid for, they gave me a drink that appeared to have been grabbed from a table a previous customer was sitting at (drink was not filled up all the way and the ice was mostly melted). Will never come to this location again.
I come by this location very often and most of the times I interact with this gentleman named James.
He is absolutely exceptional. I can’t believe I get to interact with such a high quality individual like this at two in the morning. he gets it, he pushes through while wearing a smile and I know he has circumstances in his life that make it that much harder for him to work at this job.
What I find interesting is that I only have that information because I was very interested in such an exceptional individual and so I went ahead and asked him about it and about himself.
Not because he forced it on me but because I cared to pry deeper.
I learned plenty from him and I was humbled by his attitude, as I myself am someone in the hospitality industry.
This location has a piece of gold in James and I hope they recognize just how valuable he is because he is the type of individual that could make waves in an organization if recognized appropriately.
Congratulations to the McDonald’s off I-10 by warzbuck because currently they are employing a truly special person.
He’s the type of person that affects my interaction so positively that even as I sit here and write this I no longer care if my order is right or wrong or perfect or bad.
I got to talk to James tonight and that’s more valuable than quick service or being right or perfect.
We often forget these things, but every now and then we meet an individual that reminds us what it’s like to be human and interact with others.
It’s interactions like this that foster community and individuals like James that are the catalyst for bridging these gaps.
I often wish I had my own business and could steal/poach James and give him the life I believe he deserves.
I hope this speaks volumes because that was my intention.
Atmosphere: 4
Food: 4
Service: 5
The food was fresh, hot, and very tasty.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Zayla I believe her name is has phenomenal customer service
Just like any other McDonald's
Atmosphere: 5
Food: 5
Service: 5
It has a slight ecky feeling walking in
Atmosphere: 3
Food: 2
Service: 2
Rude employees
Worker were rude and cussed at my mother
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets
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