McDonald's

9600 I-10, San Antonio
(210) 593-0344

Recent Reviews

Jesse Medina

Great service and food. Went thru drive thru...great experience.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fries, Big Mac, French Fries, Cheeseburger

Carson Bullard

Ordered an ice cream coneIt was densely seasoned with several human hair strands

Atmosphere: 1

Food: 1

Service: 1

Pinky Carter

I went for breakfast, and all I got was a sausage begal with a sm coke. I had to drive around park and wait. The wait was long. Finally someone came out with my meal. And she had a sm coffee, not a sm coke, so I had to wait again. Come on its not rocket science people!!

Atmosphere: 4

Food: 4

Service: 3

Julie Godfrey

Fast efficient McDonalds. Order was correct. Drive through was friendly and smiling. ITS RARE THESE DAYS. THANK YOU. Even if you no longer carry my sugar free vanilla coffee....

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burger

Cassandra Masch

Refund to to respond after "Technology" issue" ? funny how that happens ever 3am shifts. We all have cash and i waited for them.. got nothing from them after waiting for at least 10 minutes.Super unprofessional, i saw at least 4 people standing there doing nothing.I will not come back, and i dont recommend coming here. Lazy.

Eric Becerra

Hope this review actually reaches someone actually working at this location. Went around midnight on April 2nd. Had pulled up to the drive thru, politely asked if the ice cream machine was working. The employee said it was running, ordered 4 ice cream cones, a basket of fries and a chocolate shake. Got to the first window to pay and the employee informed me that they couldn't do the 4 cones. Confused I asked why and the response was along the lines because their manager said so and could ask them at the second window. They proceeded to go double check and upon coming back said they can do the cones. The employee felt very uncomfortable and in a way scared. Paid and proceeded to the second window, then at the window could open hear this manager making comments about our order as the employee from the first window was making the cones while the manager just stood taking orders, making comments about our order and giving the employee attitude. Heard the whole situation between the employee and the manager all the while she just stood there doing nothing more than taking orders. As a former fast food manager this seemed like a very poor example for a manager as there was a line and it seemed this poor employee had to work under this "manager". Didn't get a name but she was a shorter Mexican individual wearing a blue polo. Glad the employee went out of their way to make the cones as the manager had no intention to make them because they'll look melted, or dripping from what i heard through the window. Hopefully the employee is okay and the manager gets some form of repercussions because it was unprofessional to treat your workers like that.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: French Fries

Gina Gonzalez

Fast and friendly service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage, Sausage Biscuit, World Famous Fries, French Fries, Strawberry Sundae, Mcchicken, Chicken Mcnuggets

Selena Scott

Was working for Uber

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Burger, Big Mac

Favor Gonzalez

Slowwwww terrible

Atmosphere: 1

Food: 1

Service: 1

Hours on Earth

Goodbye McD’s. You’ve overpriced your low quality food and everyone is tired of always being told to pull up or drive around because you can’t even serve it within the time you’re supposed to.

Tammy Venegas

Went thru the drive thru, sent to space#8....15 min later i received my single breakfast orderDietary restrictions: They will prepare lettuce wrapped burgers

Atmosphere: 3

Food: 3

Service: 1

Hans Huether

Update.Imagine ordering through the mobile app so it's more convenient for everybody. Then getting to the window and being told to drive around to curbside number 12. Because apparently things can't be made in the drive-thru fast enough. And the only thing in my order was one coffee yes one cup.After waiting 10 minutes outside. For one coffee. I went inside to speak to the manager while speaking to the manager an elderly lady tried to help because she suspected there was a language barrier because the manager didn't speak enough English I guess. Then the manager got an extreme attitude and called in the district manager who is there trying to work on the coffee machine which means that all coffee should not have been ordered or at least warned other people. When the district manager came out he was very abrasive saying nothing was his fault and that I should be more considerate and that he couldn't tell the future on when the coffee machine was going to break. After 10 minutes of talking to them in circles. I ended up getting a cash refund. And they were stupid enough to refund me the full amount of a coffee instead of the $1 coffee that I bought. This is the worst service I've ever had at McDonald's ever.

AllSweetnessMe

This location is always busy, kind of hard to get help but when I do, they're always

Atmosphere: 5

Food: 5

Service: 4

Ryan Hyder

Extremely slow..takes forever if you are driving through:(Wheelchair accessibility: Fully accessible.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fries, Big Mac

M Lively

I have been coming here for years. Yesterday afternoon was the worst. In drive thru was told to leave drive thru park in take out #6 with someone already parked there. Went back through drive thru showed receipt explain what happen was told pull up to the car that was behind me. What??? Person came out multiple times with my order in their hands and refused to give it to me because I already had my drink. I was promised because of the delay they would make my order fresh instead getting my original order that was found in take out and was cold. This location is extremely convenient for me but with service like yesterday I will drive out of my way to go somewhere else

Atmosphere: 1

Food: 1

Service: 1

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