I would leave 0 stars if I could. Was waiting on my mobile order for 30 minutes after a 20+ hour flight home. Never stopping here for “fast” food again! 😡
Renee
When another McDonald’s chose to block the drive thru and lock the dining room instead of do their jobs, I drove to this location. I was very tired bc my husband had surgery and has had some rough nights, which means I’ve had some rough nights. I had been planning to get burgers and nuggets when I left the house but do to the unexpected weirdness at the wurzbach McDonald’s, by the time I got to this one, breakfast was the only option. The combo of exhaustion and change of plans had my brain scrambled and I made a mess while ordering, getting a few things wrong. The young man working the register was very patient and sweet while helping me straighten it out once I drove forward. The food was good too.
Food: 3
Service: 4
San Antonio Blogger
I usually swing by McDonald's expecting a quick bite, but lately the drive-thru feels more like a waiting room. I get that things happen, staffing issues, big orders but when fast food turns into slow torture, it’s hard not to feel frustrated. Hope they can speed things up soon, because the fries are only worth it when they’re hot and fresh.
Atmosphere: 3
Food: 5
Service: 3
Moni Arai
Great place to stop by when you have to be at work and your running a little late. Thie always get it done quick.
Atmosphere: 2
Food: 4
Service: 4
Tiffany Calhoune
Stayed in the drive through for 20min and the fries were still stale. Smh. This was my only time for lunch and I got 15 dollars worth of inedible trash.
Atmosphere: 1
Food: 1
Service: 1
Esther Carrasco
The staff was nice but the wait was ridiculous. We were told to pull to the side and they would bring out our order. Two happy meals. I had to call twice to inquire about our orders. Finally 18 minutes later and it was incorrect.
Pickles in a burger when we had asked for none.
Ranch dressing dip in both orders when my grandson only asked for ketchup.
I will not be returning to this McD.
Atmosphere: 3
Food: 1
Service: 3
Clarence Grayer
Drive thru is typically fast regardless amount of cars waiting.
Food: 5
Service: 5
Maria Agel
Grandson loved playing...
Atmosphere: 5
Food: 5
Service: 5
Sonya Martinez
I stopped by today and ordered a McChicken and a Double Cheeseburger. When I opened the Double Cheeseburger, it was cold and the cheese wasn’t even melted… how is that even possible? I’m extremely disappointed with this location. Serving cold food is unacceptable. Get it together.
Chris is awesome and you can tell he loves what he does!
Service: 5
RubyRed Avangelinx Kelly H
Quick efficient drive thru
Food: 3
Service: 5
vada6878
If I can get this location no stars I would. Ordered at the kiosk and didn't get a receipt. Let the cashier know she just rolled her eyes. Waited forever for two Happy meals. Ask the cashier about my order. The cashier said you will get your order when they give me your order. Waited for another 10 minutes. Ask for my order again. The cashier ignored me and kept helping other people. Ask a different employee about my order. That employee had no idea what was happening. Waited another 5 minutes watching the cashier slam drinks in the back. Finally got my order after 35 minutes. By the way the rude cashier at this location's name is Patti C. I cannot believe how rude Patti was. Never coming back to this location ever. I do not recommend this location to anybody. Y'all need to fire Patti C.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Huang (亭楨)
Really like this McDonald’s! The kids’ play area is super spacious, and the little ones had so much fun. What’s especially convenient is that there’s a restroom inside the play area—super helpful when you’re with kids. The overall environment is nice too. It’s a great spot to grab a meal and let the kids play a bit.
Atmosphere: 5
Food: 5
Service: 5
Ana
What’s the point of ordering online if they are going to take 20 minutes for your order to be ready
Never eat McDonald's food.
I would leave 0 stars if I could. Was waiting on my mobile order for 30 minutes after a 20+ hour flight home. Never stopping here for “fast” food again! 😡
When another McDonald’s chose to block the drive thru and lock the dining room instead of do their jobs, I drove to this location. I was very tired bc my husband had surgery and has had some rough nights, which means I’ve had some rough nights. I had been planning to get burgers and nuggets when I left the house but do to the unexpected weirdness at the wurzbach McDonald’s, by the time I got to this one, breakfast was the only option. The combo of exhaustion and change of plans had my brain scrambled and I made a mess while ordering, getting a few things wrong. The young man working the register was very patient and sweet while helping me straighten it out once I drove forward. The food was good too.
Food: 3
Service: 4
I usually swing by McDonald's expecting a quick bite, but lately the drive-thru feels more like a waiting room. I get that things happen, staffing issues, big orders but when fast food turns into slow torture, it’s hard not to feel frustrated. Hope they can speed things up soon, because the fries are only worth it when they’re hot and fresh.
Atmosphere: 3
Food: 5
Service: 3
Great place to stop by when you have to be at work and your running a little late. Thie always get it done quick.
Atmosphere: 2
Food: 4
Service: 4
Stayed in the drive through for 20min and the fries were still stale. Smh. This was my only time for lunch and I got 15 dollars worth of inedible trash.
Atmosphere: 1
Food: 1
Service: 1
The staff was nice but the wait was ridiculous. We were told to pull to the side and they would bring out our order.
Two happy meals.
I had to call twice to inquire about our orders. Finally 18 minutes later and it was incorrect.
Pickles in a burger when we had asked for none.
Ranch dressing dip in both orders when my grandson only asked for ketchup.
I will not be returning to this McD.
Atmosphere: 3
Food: 1
Service: 3
Drive thru is typically fast regardless amount of cars waiting.
Food: 5
Service: 5
Grandson loved playing...
Atmosphere: 5
Food: 5
Service: 5
I stopped by today and ordered a McChicken and a Double Cheeseburger. When I opened the Double Cheeseburger, it was cold and the cheese wasn’t even melted… how is that even possible? I’m extremely disappointed with this location. Serving cold food is unacceptable. Get it together.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Chris is awesome and you can tell he loves what he does!
Service: 5
Quick efficient drive thru
Food: 3
Service: 5
If I can get this location no stars I would. Ordered at the kiosk and didn't get a receipt. Let the cashier know she just rolled her eyes. Waited forever for two Happy meals. Ask the cashier about my order. The cashier said you will get your order when they give me your order. Waited for another 10 minutes. Ask for my order again. The cashier ignored me and kept helping other people. Ask a different employee about my order. That employee had no idea what was happening. Waited another 5 minutes watching the cashier slam drinks in the back. Finally got my order after 35 minutes. By the way the rude cashier at this location's name is Patti C. I cannot believe how rude Patti was. Never coming back to this location ever. I do not recommend this location to anybody. Y'all need to fire Patti C.
Atmosphere: 1
Food: 2
Service: 1
Really like this McDonald’s! The kids’ play area is super spacious, and the little ones had so much fun. What’s especially convenient is that there’s a restroom inside the play area—super helpful when you’re with kids. The overall environment is nice too. It’s a great spot to grab a meal and let the kids play a bit.
Atmosphere: 5
Food: 5
Service: 5
What’s the point of ordering online if they are going to take 20 minutes for your order to be ready
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