McDonald's
11611 Bandera Rd, San Antonio
(210) 521-2095
Recent Reviews
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Online order of 40 nuggets and paid for extra sauces and got 0 sauces with my order. No recourse since it was ordered for delivery.
Atmosphere: 4
Food: 1
Service: 1
WHY DO I ALWAYS HAVE TO PULL OFF AND WAIT WHEN I DO DRIVE THRU. So stupid. Have the stuff ready or don’t take orders at the drive thru.
I’ve been to this location several times and requested specific toys, for my little sister and have been denied every time. While they claim they can not guarantee which toy you will get, I’ve been to 7 others in the area (2-15 miles range) and I’ve requested specific toys and was able to get them no problem! Disappointed! Will not be returning!
Atmosphere: 2
Food: 3
Service: 1
Fast service
Worst McDonalds in San Antonio.If you have 1 item on your PRE ORDERED ORDER,You’ll still be parked for as long as it takes for them to remember you’re waiting.I will drive past this McDonald’s if it had an empty line and go to the better one down the street
Atmosphere: 1
Food: 3
Service: 1
Got me an after lunch double quarter pounder meal. Could have not prepared the burger any better. Freshly made the way I like it. Not normally done at the drive thru . Great job!
Atmosphere: 5
Food: 5
Service: 5
A small hamburger and small fries, with no cars in drive thru, took 28 mins. Then the toddler who brought the food to my car threw it at my car window, instead of handing it to me, spilling the fries outside my car. He said nothing and walked away. Go if you want, but be prepared for a lot of disappoint in the service.
Atmosphere: 1
Food: 3
Service: 1
Very nice staff, I was having issues with the app and a young men help me with my order. On Top of that a pretty clean place to dine in! Great job!!
Their application is amazing. I wanted a little snack and got me a free medium fries with the 2 dollars I spent. Can't beat that.
Atmosphere: 4
Food: 4
Service: 4
Everything about this McDonald's was about as expected to be. No reason complaints. The only issue I have is that my Sprite had no syrup. It was all carbonated so that was disappointing. It's not easy eating fast food without a soda to wash it down. But it could've been an honest mistake. Other than that, no real complaints.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I truly dont know what happened to this McDonald's, but they can NEVER get my order right nowadays. Not only that, but when they mess up my order and I ask them to remake it for me, THEY STILL MESS IT UP MULTIPLE TIMES. there are multiple occasions where they have had to remake something for me 3 times. I'm genuinely not someone to get fed up, but I am. I can't tell you how many times I have had to correct them multiple times on my order when it says exactly what I want right on the receipt. They used to do such a good job, but ever since they hired that one guy who sometimes wears an orange hat and is always high, they can't make my order right.
Atmosphere: 1
Food: 1
Service: 1
Hostile environment, it was disgusting watching a grown manager throw a phone after a call from another customer, then talking down to another female coworker constantly. Also if there supposed to be making food and not on there phones why were all the employees except this one manager named Jason on his phone just sitting around CONSTANTLY. It was also disgusting to watch workers left and right being constantly harassed. I'm a usual at this location and the way the management has been treating their employees is ridiculous and overall disgusting. I really hope the higher ups do something to truly to fix the way that place runs because I can barely eat their food when the employee who's serving me is keeping it together and keeping their annoyance inside better than their own MANAGERS. It's disgusting.
Atmosphere: 3
Food: 2
Service: 1
McDs.... Just like any other. You know what you want,you get what you choose.. Service is pretty good tho....
Atmosphere: 4
Food: 4
Service: 5
Nice and quick service. I just wish I didn't have to go back to the counter for the rest of my order. I guess they don't check to see if you order anything extra.
Atmosphere: 4
Food: 4
Service: 4
I've been coming here for a while because it's the closest location, but every time the fries have very little salt. Even when they're fresh they arent good. They don't mix the mcflurrys, which takes like 10 seconds? There is always a long wait to get food. I do not recommend this mcdonalds.
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