McDonald's
25200 I-10 Lot 2, San Antonio
(210) 687-1232
Recent Reviews
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McDonald's burgers and fries are made consistently good.
Atmosphere: 4
Food: 4
Service: 4
Great & fresh
Atmosphere: 5
Food: 5
Service: 5
If you actually get your order, the food is usually pretty decent!
But the orders are almost ALWAYS wrong and unless you unwrap everything before driving away, you are stuck with it.
Also, for a fast food place ... they always make you wait. And sometimes I have waited (no kidding) up to 15 minutes. I have actually had to call the restaurant from the waiting area and remind them I was there.
I have called the location on multiple occasions and management is always apologetic and offers the next meal free (I always decline). But honestly, things never really change. They have an excellent location so they get plenty of business (and too much of my own return business for how bad they are). So they just don't care. I will start to take the trip across the highway to WhatABurger (which I don't care for) but at least they seem to care and get a simple order correct.
Atmosphere: 2
Food: 2
Service: 1
They're not very efficient, they're slow, and the order is wrong somewhat often. This last time I ordered a blue raspberry icee and the holiday pies and they gave me Dr pepper icee and apple pies which is not what I ordered. I tried to complain on the app, and nothing was done. Basically any other fast food place has better service than this place.
Atmosphere: 1
Food: 3
Service: 2
Its not that big of deal but I like spicy chickens witb pickles thisnis the 5th time you didnt add them and slopp everything else together. Grr
Amazing service! The staff here truly went above and beyond to make sure we were taken care of and happy with our meal. Thank you for turning an ordinary McDonald’s visit into a great experience. Keep up the awesome work!
Atmosphere: 5
Food: 5
Service: 5
Over priced for what you get now. For a few bucks more you can have a better meal
Atmosphere: 3
Food: 3
Service: 3
We have been choosing this McDonald’s for years now. They have great service and the employees are very attentive and courteous. Monica the manager has gone out of her way to be courteous to us when we’ve been there.
Atmosphere: 5
Food: 5
Service: 5
Worst McDonald’s I’ve ever been to. Came at night and there were 4 people in the drive thru and 6 inside. One guy had waited for 45 minutes for a drink and Fryes. 40 min wait and had to cancel the order. The kids working there said they had bag orders and when asked about the order we were told if we stopped asking it would be faster. Don’t waste your time it’s the farthest from fast food we’ve ever been to.
Clean and a great place to quick charge your ev
Restaurantji Recommends
Always pretty accurate and quick
Atmosphere: 5
Food: 5
Service: 5
Friendliest McDonald's I've ever been to, and it was really early in the morning, congrats! Keep it up
Atmosphere: 5
Food: 5
Service: 5
All the food came out correct which is a really big bonus these days with the service industry. All was good.
Atmosphere: 4
Food: 4
Service: 3
Food is good service was amazing we did curbside
Atmosphere: 5
Food: 5
Service: 5
I ordered a sausage mcmuffin and it came with no sausage! Haha! The cashier noticed it and adjusted the order and I was still served a sausage-less muffin, even after they made the adjustment at the pick-up window.
Two times its been adjusted and still got this in the bag.
Atmosphere: 2
Food: 2
Service: 2
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