McDonald's
8815 Poteet Jourdanton Fwy Acc Rd, San Antonio
(210) 251-4440
Recent Reviews
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Horrible rude staff member I didn’t catch her name but she was working the second window around 9:15 AM July 29, 2025 Hispanic lady I ordered my food through the mobile app and went to go pick it up and asked her to put it in separate bags as well as put jelly for my coworkers. I usually come here almost every day to grab breakfast for them. She had the audacity to say. (como chingas ) Which translate to English-you're so annoying. Very, very rude if you hate where you’re working at then don’t work there. Never Buying my food here again
Atmosphere: 1
Food: 1
Service: 1
Let's be honest, it's McDonald's. But at least is has a pretty cool playground for the kids to play on.
Atmosphere: 4
Food: 3
Service: 4
I have only ever had delivery from this McDonald’s, however everytime I ordered soft served ice cream, their machine is not broken & they have it ready to go which is a plus. The food quality overall can be iffy. Sometimes it’s cold & sometimes it’s hot & fresh.
Food: 3
Fast , easy , simple
Atmosphere: 3
Food: 5
Service: 3
Ordered on the McDonald’s app before 10:30 AM for breakfast drove to the McDonald’s only for them to tell me that breakfast ended at 10:30 and the app should refund me in 2 to 4 days. There was nothing that they were able to do unfortunately not necessarily their fault But I do expect better service.
Went to Whataburger their breakfast ends at 11 AM sharp. It was amazing. 👍
Atmosphere: 3
Food: 3
Service: 1
Chicken stripe are so good
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Slow, dirty, cold food & horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Pretty decent. Fresher when you eat in the lobby
Atmosphere: 5
Food: 5
Service: 5
They never answer the phone and are constantly forgetting stuff .
Service: 1
Restaurantji Recommends
This McDonald's is horrible I recommend going to the different one no matter how small the order is they never have it ready on time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcmuffin, Egg Biscuit, Sausage Egg Biscuit, Sausage, Sausage Mcmuffin
People that work here at slow. Never coming back.
Every single time I order, big or small order, I get parked. I use mobile ordering and i STILL get parked and it always anywhere between 15-25 mins waits. Several times I had to go inside to ask how much longer for my order. I give this location benefit of the doubt but it fails to every single time. Customer service is not at all great. The workers to do great nor say thank you like they just want to be out of there. This location needs major improvements. I understand fast food restaurants are always busy but I don’t understand why every vehicle gets parked and has to wait xyz amount of time and the food is hardly ever warm/hot.
Drive through makes you wait close to 10 minutes then they bring you cold food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: McDonald's Chicken Nuggets, Hamburger
Always do drive thru and it's almost always busy. Sometimes the line moves fast sometimes it takes a little bit of time. Food is ok, it's McDonald's. Got nuggets and burgers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Hamburger, Big Mac Meal
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