McDonald's

Name: McDonald's
Address: 2512 TX-1604 Loop, San Antonio, Texas, 78245, US
Telephone: (210) 645-7271
Price range: $
Rating: 2.8

$ • Fast Food, Coffee Shops, Burgers

Hours:
2512 TX-1604 Loop, San Antonio
(210) 645-7271

Menu Order Online

About McDonald's

McDonald's is a place where the staff, including the manager, provide great customer service, even in difficult situations. Despite some rude customers, the team remains professional and welcoming. The cashier, Lackaya, even made a group of boys smile by giving them a free item and encouraging them to do well in school. The staff at the window are always friendly and smiley, and they handle mistakes with kindness. One customer appreciated how the employees knew how to make their ice coffee correctly, which is unusual compared to other locations. When there was an issue with a drink, the staff apologized and fixed it quickly, showing good hiring choices. The team also greets customers warmly and repeats orders to ensure accuracy. However, there have been some problems with missing items in orders and quality concerns with the meat. Additionally, customers noted that ketchup is not offered at the self-service island, and they had to wait at the counter for it. Overall, McDonald's seems to be a reliable choice for a quick meal with friendly staff who care about customers.