McDonald's
14060 FM471, San Antonio
(325) 274-4248
Recent Reviews
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Always get screwed in drive thru 9 out of ten times here. Mgr nowhere to be found
Atmosphere: 1
Food: 2
Service: 1
Fries were not fresh. Ordered a lemonade and got lemon water. After asking I was given actual lemonade. All the trash cans were overflowing. There was an employee in the lobby barely doing anything and ignoring the trash. Probably will stick to drive through if I go back and hope for hot fries.
Atmosphere: 1
Food: 3
Service: 3
Took a long time to bring out the cookies and they were burnt when brought to the car.
Atmosphere: 1
Food: 1
Service: 1
Amazing
Atmosphere: 5
Food: 5
Service: 5
I really hate this because this is the closest McDonald’s to my house, but this is the SECOND time I’ve received an undercooked burger from this location and I’ve never experienced this at any McDonald’s in my life. They also stay messing up breakfast orders to the point where when we go there my son says “I hope they don’t mess up our order this time.”
Get it together is all I can say. This is DISGUSTING. And offering to remake it or give a free meal isn’t enough. Have some compassion and remorse and assure your customers you’re going to retrain your staff because clearly they all need it. 🤢
Atmosphere: 3
Food: 1
Service: 2
Pathetic ! Do better Mc Donald’s
Great job natalie i like how she kept checking in on us!! Great customer service
Food: 5
There are some of the nicest employees at any restaurant in this McDonald's. My wife and I enjoy meeting them every time we visit.
Atmosphere: 5
Food: 4
Service: 5
My family and I have given this location a few tries, months apart, yet still same quality service. This last experience was the last. It took like 45 min. To an hour for just a 10 piece nugget meal only to have stale old nuggets and cold fries. When my husband took it back inside he said the employees were just in their phones. I don’t understand how this is a fast food restaurant and all these bad reviews. It looks like nothing has been done about it.
Atmosphere: 1
Food: 1
Service: 1
Always take FOREVER, no matter what time of day, and usually gets the order wrong.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
Drive thru is always such a long wait. Service is really bad. This location needs a lot of help. Really sad because it’s the closest location to my home.
Atmosphere: 1
Food: 1
Service: 1
went for 1 grinch meal and not available.. it's just a card box with socks....🗑️ still made an order and half my items were missing... no ketchup, no sauces. didn't want to waste my energy with this place going back for a refund .. AVOID!!
Atmosphere: 1
Food: 2
Service: 1
ordered online sat in line for over 30 minutes before even getting to the speaker. they can't do a refund and i can't do anything on my end. won't be back to this location ever again
OUT OF GRINCH SOCKS 💚
Atmosphere: 3
Food: 3
Service: 3
This location is awful! You spend money to get the grinch meal for your children and how does it come? NOT assembled, just thrown in a bag. They are always missing sauces and STRAWS. It’s a joke!!
Atmosphere: 1
Food: 1
Service: 1
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