McDonald's
16522 Nacogdoches Rd, San Antonio
(210) 650-0130
Recent Reviews
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Monique was such a delight to encounter at this McDonald’s. She was so courteous and polite, and helped us a lot. Anything I had a question about on the menu she helped me out. Even to go as far as coming over, do you need more refills so polite she deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
The place was clean, the service was helpful and patient (to be ordering for two children and specific choice of food ) they even stopped during our stay to make sure we were doing ok. The food was great too.
Atmosphere: 5
Food: 5
Service: 5
noah is so sweet! she just seemed like she loved being there & was so attentive. you dont see alot of people like that working in fast food! it made me so happy, thank you noah!
Atmosphere: 5
Food: 5
Service: 5
Check your food..make sure it's Hot and fresh.. worst McDonald's ever.. Everything was cold ..Called several times... no answers..Should have gone to Whataburger
Atmosphere: 2
Food: 1
Service: 2
What is with the phenomenon in fast food right now where you’re paying twice as much, getting half the quality (of ingredients, service, atmosphere, etc.), while waiting three times as long for your food? As others have said, do not come here expecting FAST FOOD, and if you’re a delivery driver: decline, decline, decline!
Atmosphere: 1
Food: 3
Service: 1
For fast for it gets a 5 star my order was done and in the bag in a timely fashion and wasnt missing anything .
Atmosphere: 5
Food: 5
Service: 5
Had a mishap at the McDonald's down the road (power outage) so they sent me to this one. James provided excellent customer service and made it right for me. He has great demeanor, calmness. Treated every customer with respect. Keep James as an employee. You need more people like this working. James, you're awesome!
Atmosphere: 5
Food: 5
Service: 5
Always nice.
Food: 5
Service: 5
Store is always 15 + mins late on doordash pick ups
Atmosphere: 1
Service: 1
Took too long fast food nah more like slow food
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Waited 35 minutes in curbside just a meal! I had to walk in and ask what’s going on. It turns out my food is ready but nobody is taking it out. It was sitting there and got COLD. Why is no one taking out the food when it’s ready? Why is no one taking care of curbside? And even the drive through was taking forever! I been here so many times and for sure say this is the SLOWEST McDonald EVER! And it’s wasn’t even during the rush hour, it was during 9pm at night.
Atmosphere: 3
Food: 3
Service: 1
The slowest McDonald's. They want the lines to build up and curb side over packed to deflect customers only to go slower when they realize no one is leaving. Every car gets pulled up to a designated spot so the next person can wait for their same food. Every. Single. Time. Managers and GMs do not care anymore as long as you wait in the line and pay for the mediocre food.
Atmosphere: 1
Food: 1
Service: 1
Went in for Carmel frappe. Was worth the wait. Wait time is usually embarrassingly long even with nobody there. Today was a good day
Atmosphere: 3
Food: 2
Service: 2
Waited 30 minutes for curbside order just to have employee come out and ask what my order was. I will definitely drive to the bulverde one as I will get home quicker than this store because their services is way faster. No apology for the wait time or anything.
Atmosphere: 1
Food: 1
Service: 1
Would leave 0 stars if I could. Management is terrible. Drive thru line was at a dead stop for 40 minutes while waiting to get a mobile order. No movement. No phone call answered. No refund. Pathetic.
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