I had one of the most unprofessional experiences I’ve ever had at this Panda Express.
From the moment I walked in, I stood at the counter for about 10 minutes without a single acknowledgment from staff. I was the only customer inside the restaurant. The drive-thru only had about two cars, yet multiple employees walked past me without making eye contact, smiling, or even saying “we’ll be right with you.”
Eventually someone asked for my order, but within a minute she had already forgotten what I ordered. When I asked for soy sauce and hot sauce, the manager appeared visibly annoyed, which was uncomfortable and unnecessary.
Checkout was just as frustrating. Tap-to-pay didn’t work, and when I tried to pay with the only bill I had ($100), they said they couldn’t accept it and had to open an entirely different register just to complete the transaction.
Overall, the lack of basic customer service, communication, and professionalism was shocking. No acknowledgment, no friendliness, and no sense of urgency or care. I won’t be returning to this location.
Atmosphere: 1
Food: 2
Service: 1
Rita Naguib Basta
The food is always fresh and fast and served by friendly people.
Atmosphere: 4
Food: 5
Service: 5
Greg Bourbonnais
Good good. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Sydney Morningstar
Food is always hot and delicious, customer service is 10/10. Everyone here is very nice!
Simon N
As soon as we walked in, we were greeted. They explained everything to us with smiling faces and great positive attitude. Keep up the great work panda express employees you are truly awesome. I will be returning back and recommended this place to. Everybody are truly awesome.
Atmosphere: 5
Food: 5
Service: 5
Diana Estevis
Quick service in berry happy girl's . Great food in berry good service 😋 love the price
Atmosphere: 4
Food: 4
Service: 5
Anita Braxton
Good food and service. Come check it out!!
Atmosphere: 4
Food: 5
Service: 4
Melisa Day
The food is good but the prices are crazy
Mason Lane
I like my experience with the workers cool and hardworking people and the food is always great
I stopped in for lunch and glad I did. Everybody was very nice and was told if I waited a couple minutes I would get fresh food. I sat down and one of the employees brought out my food to me. I took it home and it was very hot and delicious. Thanks so much. 👍🏻
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Always Fresh, Orange Chicken and Fried Rice, Chicken Egg Roll
Frida Constantino
Good food the employees were all super nice.
Atmosphere: 5
Food: 5
Service: 5
Alexander Ortiz
15 minutes for a orange chicken plate is crazy for drive thru
Atmosphere: 1
Food: 1
Service: 1
Gregory Oaks
The food is good for the price.
Atmosphere: 4
Food: 4
Service: 5
Frank Vargas
Had a great visit here. Karina was awesome and her customer service was amazing!! Great job! I will be back again.
I love the food and they are always fast.
I had one of the most unprofessional experiences I’ve ever had at this Panda Express.
From the moment I walked in, I stood at the counter for about 10 minutes without a single acknowledgment from staff. I was the only customer inside the restaurant. The drive-thru only had about two cars, yet multiple employees walked past me without making eye contact, smiling, or even saying “we’ll be right with you.”
Eventually someone asked for my order, but within a minute she had already forgotten what I ordered. When I asked for soy sauce and hot sauce, the manager appeared visibly annoyed, which was uncomfortable and unnecessary.
Checkout was just as frustrating. Tap-to-pay didn’t work, and when I tried to pay with the only bill I had ($100), they said they couldn’t accept it and had to open an entirely different register just to complete the transaction.
Overall, the lack of basic customer service, communication, and professionalism was shocking. No acknowledgment, no friendliness, and no sense of urgency or care. I won’t be returning to this location.
Atmosphere: 1
Food: 2
Service: 1
The food is always fresh and fast and served by friendly people.
Atmosphere: 4
Food: 5
Service: 5
Good good. Nice people.
Atmosphere: 5
Food: 5
Service: 5
Food is always hot and delicious, customer service is 10/10. Everyone here is very nice!
As soon as we walked in, we were greeted. They explained everything to us with smiling faces and great positive attitude. Keep up the great work panda express employees you are truly awesome. I will be returning back and recommended this place to. Everybody are truly awesome.
Atmosphere: 5
Food: 5
Service: 5
Quick service in berry happy girl's . Great food in berry good service 😋 love the price
Atmosphere: 4
Food: 4
Service: 5
Good food and service.
Come check it out!!
Atmosphere: 4
Food: 5
Service: 4
The food is good but the prices are crazy
I like my experience with the workers cool and hardworking people and the food is always great
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I stopped in for lunch and glad I did. Everybody was very nice and was told if I waited a couple minutes I would get fresh food. I sat down and one of the employees brought out my food to me.
I took it home and it was very hot and delicious. Thanks so much. 👍🏻
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Always Fresh, Orange Chicken and Fried Rice, Chicken Egg Roll
Good food the employees were all super nice.
Atmosphere: 5
Food: 5
Service: 5
15 minutes for a orange chicken plate is crazy for drive thru
Atmosphere: 1
Food: 1
Service: 1
The food is good for the price.
Atmosphere: 4
Food: 4
Service: 5
Had a great visit here. Karina was awesome and her customer service was amazing!! Great job! I will be back again.
Atmosphere: 5
Food: 5
Service: 5
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