Papa Johns Pizza

Got charged $9.73 on my card even tho when it said $7.57 with $2 papa dough. I specifically took a screenshot right before I paid and they still over charged. I hardly order pizza and I hate being overcharged

Atmosphere: 3

Food: 3

Service: 3

I don’t know why they always give me the wrong order. Whenever I speak to the staff, they say, “We don’t know.” I always have to wait extra time. This only happens at this location, not at other Papa John’s locations

Atmosphere: 1

Food: 1

Service: 1

Very nice people working in the store I accidentally ordered to the wrong store and they were so helpful and fast with remaking my order

Atmosphere: 3

Food: 4

Service: 5

They didn’t know there own specials

Atmosphere: 5

Food: 5

Service: 3

Manager has horrible attitude, Needs more training doesn’t know how to treat customers or train staff.

Atmosphere: 1

Food: 1

Service: 1

I can’t even explain it without getting mad

I went to pick up my carryout order that I placed and was told they didn't have my order and to go to another papa johns, about 15 min or more since potranco Rd is horrible. I assure her I placed the order here and even show her my confirmation. She still insists I go to the other location. Then another customer comes in for his order and it's not on there screen either. So she calls someone on the phone, about a minute or so later she comes back to the register hits a button on the screen and like magic. All the orders appear. She doesn't apologize for trying to send me away for no reason or even say a word to us, just starts making the food. Fine. Doesn't wash her hands or glove up. Pizzas and breadsticks finally come out the oven, and the worker pulling the pizzas asks the same manager/whatever she is, where the garlic sauce is for the sticks. She hands her a bottle and the woman puts it on and its cream cheese not the sauce, smh. So our pizzas sat 10 to 15 extra minutes while they had to remake the sticks. The woman that was pulling the pizzas(now slammed with orders) had to stop and hand us the food because the manager or whatever, was completely avoiding the front. We've been loyal customers or this location for years and this was the Worst experience here ever. I never leave negative reviews, but this time it was needed.

It was aight,
the pizza was freshly made, HOWEVER!!! it tastes a bit dry as if there was no tomato sauce on the pizza just bread and cheese SMH so disappointing as this is the third Papa John's location I've tried and they all disappoint 😒🤨😵🫨🤦🤦🤦

I’m extremely disappointed with my recent experience with Papa John’s. My delivery was stuck in the “on the way” status for over 30 to 40 minutes, which was frustrating. After calling the store, the manager reassured me that the pizza was indeed on its way after a mix up and it would be warm and fresh when it arrived since it was still in the warmer bag. However, 20 minutes later, I received my order, and to my surprise, it was incomplete and cold!

Not only was one item missing, but the delivery driver didn’t even knock or ring the doorbell to let me know they had arrived. My pizza was cold, old and it had clearly been sitting outside in 40 degree weather. When I called the store, the manager stated that he was in the process of remaking my order and was sending it out to be re-delivered but he NEVER communicated this to me and it’s 10:30P at night, we’re going to bed! The driver didn’t knock because he knew my food was cold & old and missing an item! The lack of communication and attention to detail is unacceptable. I won’t be ordering from this location again and I suggest you don’t either, look at the reviews.

Within 2 months i had order pizza 3 times by telephone and the order was done wrong. The last time i went in person and order a pizza and wanted the dough well done. It wasn't done. When i confronted cashier and manager, they got an attitude.

Horrible Customer Service! Very impolite!

They won’t refund you for the 2 liter the driver forgot to bring. No more tips then

I what world do they get off making you spend 15.00 minimum? Do we not pay 6.00 for delivery either way? Long time customers, no more.

This place has terrible management now!!!

Food was terrible and had a weird chemical taste. Spent $70 and threw it all away after a couple slices. Cheese was not bonded to pizza and they appeared under cooked. Wife and I both got sick as well, be advised.

Atmosphere: 1

Food: 1

Service: 3