This restaurant serves the freshest seafood I’ve ever had, and it’s well worth the cost.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Torres
Love the stuffed crab!!
Atmosphere: 5
Food: 5
Service: 5
Larry Thrush
It was great. The food is always great here. No Korey our server was exceptional. He really was a big part in our dining experience.
Atmosphere: 5
Food: 5
Service: 5
Allen's Foundation Solutions
Over all a good experience, but I would stick with their seafood, as it is their specialty. Boudin is no longer on the menu. ;(
Atmosphere: 5
Food: 4
Service: 5
Liz Crouch
Food was cold and soggy, wait staff was overwhelmed and not prepared for guests
Atmosphere: 3
Food: 2
Service: 1
Regina Flores
Celebrating this great moment in time drinking some hurricanes with my besties (CELEBRATING FAT TUESDAY AND MARDI GRAS) at the bestest happy hour bar..How about that!
Kim Knowles
Went to store on I10 and 1604. Sunday Feb 15 was so crowded. Roman was our server. Amazing young man. I thought he owned the place. He had so much enthusiasm for his job. Made my Moscow Mule himself. It was the best I ever had. The service was phenomenal at our mini booth by the bar. This store has come a long way from when they opened. Congratulations to whoever hired Roman. Best service we have ever had and seafood sampler was excellent. Keep the mini booths. I love watching the servers. Great job!
Atmosphere: 5
Food: 5
Service: 5
LORRAINE CASTILLO
We waited over 30 minutes for our food and although we had a reservation we noticed multiple walk-ins being seated before us so reservations here appear to be a suggestion only. We come here all the time and this was disappointing.
CJ Hodges
Great food. Wonderful experience
Atmosphere: 5
Food: 5
Service: 5
Herman Dominguez
My wife and I scheduled a reservation, but waited 30+ minutes past the original schedule time. (Reservation 4:45pm) When we finally sat down the waitress (alexis) took long to come to our table. When we ordered our food my wife asked for certain extra items to accompany her food when she eats (lemons and sauce). When the food arrived the extra items didn't arrive with the food. My wife reminded the person that expedited the food and the waitress, but the extra lemons and sauce didn't come until 20+ minutes later. Actually, the sauce never came, and the waitress gave us some lie about her taking forever because she was asking all the managers for the sauce but there was no more. During the meal we hardly saw our waitress nor did we get asked if we needed refills. My wife was wanting a dessert (cheese cake) but as we were finishing the meal the waitress only brought the check without asking us if we'd like dessert or anything else. So, I told my wife we could go somewhere else. Even though we never mentioned how bad the service was to our waitress she was saying how sorry was for not attending us properly. So she definitely how bad she did, but it doesn't change the fact that it was the worst experience we've had at this restaurant!
We ordered our favorite Greek salad. Taste was flat. No olives, no pepperoncini peppers. Server squeezed very, very little of the lemon. This is usually a very tart flavor forward salad. To make matters worse server picked up dirty dishes from another table, placed on the tray where salad ingredients set and prepared the salad on the same tableside tray! Not at all the usual Pappadeaux quality.
Atmosphere: 5
Food: 4
Service: 3
Eva Gover
Please update your online booking. Second time this weekend our reservation gets pushed over 1 hour. When you call it says you can book online. Then the manager at this location says it’s the online system, and offers no help. Well we called to the other location and their online system is working and reflects the accurate time.
Service: 1
Curtis Rice
A minus misunderstanding of the food ordering but it was corrected
Disappointing Initial Service at Alamo Ranch / I-10 Location Despite Good Food and One Outstanding Server – We Won’t Return
We visited the Pappadeaux Seafood Kitchen at the Alamo Ranch / I-10 West location in San Antonio after a very difficult day, having attended a loved one’s funeral that afternoon. Tired and dressed casually (my wife in jeans and a T-shirt, me in jeans and a polo shirt), we were promptly seated. The hostess informed our assigned server (a tall, blonde man whose name began with B, working the back area) that we were in his section. He looked over at us, then proceeded to ignore us—avoiding eye contact and leaving us waiting for about eight minutes. The restaurant was not busy; there was only one other occupied table in the entire section. Another server from a different section noticed our long wait, kindly introduced herself, took our drink order, brought us menus and silverware, and attempted to hand the table to our assigned server—showing him the card with his name. He refused, shaking his head and saying no. The second server was exceptional—professional, attentive, and willing to take our table even though it was not in her section. We moved to her area to make it easier for her, and she provided outstanding service throughout. We have always been generous tippers (customarily leaving about half the bill when service is good), and she more than earned it. Once the other server began helping us and we had moved, a party of four walked into the original server’s section. He immediately walked over with menus and silverware and took their order—promptly and without hesitation. The food itself was good and enjoyable. That said, the initial refusal to serve us was surprising and disappointing. Appearances can be deceiving, and everyone deserves equal courtesy and service regardless of how they look or how they are dressed. While we deeply appreciate the second server’s work ethic and kindness, the first server’s unwillingness to do his job—especially when the section was nearly empty and he quickly served the next group—left a poor impression. We will not be returning to Pappadeaux.
Atmosphere: 2
Food: 4
Service: 3
Rodrigus Cannon
The food was amazing. Amir was very helpful as well.
This restaurant serves the freshest seafood I’ve ever had, and it’s well worth the cost.
Atmosphere: 5
Food: 5
Service: 5
Love the stuffed crab!!
Atmosphere: 5
Food: 5
Service: 5
It was great. The food is always great here. No Korey our server was exceptional. He really was a big part in our dining experience.
Atmosphere: 5
Food: 5
Service: 5
Over all a good experience, but I would stick with their seafood, as it is their specialty. Boudin is no longer on the menu. ;(
Atmosphere: 5
Food: 4
Service: 5
Food was cold and soggy, wait staff was overwhelmed and not prepared for guests
Atmosphere: 3
Food: 2
Service: 1
Celebrating this great moment in time drinking some hurricanes with my besties (CELEBRATING FAT TUESDAY AND MARDI GRAS) at the bestest happy hour bar..How about that!
Went to store on I10 and 1604. Sunday Feb 15 was so crowded. Roman was our server. Amazing young man. I thought he owned the place. He had so much enthusiasm for his job. Made my Moscow Mule himself. It was the best I ever had. The service was phenomenal at our mini booth by the bar. This store has come a long way from when they opened. Congratulations to whoever hired Roman. Best service we have ever had and seafood sampler was excellent. Keep the mini booths. I love watching the servers. Great job!
Atmosphere: 5
Food: 5
Service: 5
We waited over 30 minutes for our food and although we had a reservation we noticed multiple walk-ins being seated before us so reservations here appear to be a suggestion only. We come here all the time and this was disappointing.
Great food. Wonderful experience
Atmosphere: 5
Food: 5
Service: 5
My wife and I scheduled a reservation, but waited 30+ minutes past the original schedule time. (Reservation 4:45pm)
When we finally sat down the waitress (alexis) took long to come to our table.
When we ordered our food my wife asked for certain extra items to accompany her food when she eats (lemons and sauce).
When the food arrived the extra items didn't arrive with the food. My wife reminded the person that expedited the food and the waitress, but the extra lemons and sauce didn't come until 20+ minutes later. Actually, the sauce never came, and the waitress gave us some lie about her taking forever because she was asking all the managers for the sauce but there was no more.
During the meal we hardly saw our waitress nor did we get asked if we needed refills.
My wife was wanting a dessert (cheese cake) but as we were finishing the meal the waitress only brought the check without asking us if we'd like dessert or anything else. So, I told my wife we could go somewhere else.
Even though we never mentioned how bad the service was to our waitress she was saying how sorry was for not attending us properly. So she definitely how bad she did, but it doesn't change the fact that it was the worst experience we've had at this restaurant!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
We ordered our favorite Greek salad. Taste was flat. No olives, no pepperoncini peppers. Server squeezed very, very little of the lemon. This is usually a very tart flavor forward salad. To make matters worse server picked up dirty dishes from another table, placed on the tray where salad ingredients set and prepared the salad on the same tableside tray! Not at all the usual Pappadeaux quality.
Atmosphere: 5
Food: 4
Service: 3
Please update your online booking. Second time this weekend our reservation gets pushed over 1 hour. When you call it says you can book online. Then the manager at this location says it’s the online system, and offers no help. Well we called to the other location and their online system is working and reflects the accurate time.
Service: 1
A minus misunderstanding of the food ordering but it was corrected
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Salad, Fried, Crème Brulée with Fresh Fruit, Strawberry Cheesecake
Disappointing Initial Service at Alamo Ranch / I-10 Location Despite Good Food and One Outstanding Server – We Won’t Return
We visited the Pappadeaux Seafood Kitchen at the Alamo Ranch / I-10 West location in San Antonio after a very difficult day, having attended a loved one’s funeral that afternoon. Tired and dressed casually (my wife in jeans and a T-shirt, me in jeans and a polo shirt), we were promptly seated.
The hostess informed our assigned server (a tall, blonde man whose name began with B, working the back area) that we were in his section. He looked over at us, then proceeded to ignore us—avoiding eye contact and leaving us waiting for about eight minutes. The restaurant was not busy; there was only one other occupied table in the entire section.
Another server from a different section noticed our long wait, kindly introduced herself, took our drink order, brought us menus and silverware, and attempted to hand the table to our assigned server—showing him the card with his name. He refused, shaking his head and saying no.
The second server was exceptional—professional, attentive, and willing to take our table even though it was not in her section. We moved to her area to make it easier for her, and she provided outstanding service throughout. We have always been generous tippers (customarily leaving about half the bill when service is good), and she more than earned it.
Once the other server began helping us and we had moved, a party of four walked into the original server’s section. He immediately walked over with menus and silverware and took their order—promptly and without hesitation.
The food itself was good and enjoyable. That said, the initial refusal to serve us was surprising and disappointing. Appearances can be deceiving, and everyone deserves equal courtesy and service regardless of how they look or how they are dressed.
While we deeply appreciate the second server’s work ethic and kindness, the first server’s unwillingness to do his job—especially when the section was nearly empty and he quickly served the next group—left a poor impression. We will not be returning to Pappadeaux.
Atmosphere: 2
Food: 4
Service: 3
The food was amazing. Amir was very helpful as well.
Atmosphere: 5
Food: 5
Service: 5
Loading...