I had the worst experience ever at this location 4250 Fredericksburg road the manager Corey was very rude and Ugly answering my questions, Never had this experience before.She was giving me attitude. I question her about the attitude and was told that she already explained my options. No greeting whatsoever from the get-go. Even after taking my order she left it on the counter and turned around and walked away without at least appreciating my business. File a complaint with corporate. Hope she gets fired 👎
Atmosphere: 3
Food: 4
Service: 1
Cory H
The food was great taste good thank you so much
Atmosphere: 5
Food: 5
Service: 5
Julius White
Was fun watch some movies while eating at the store playing some Halloween movies employees are real nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Belinda Alvarez
Thank you guys for helping with my order it was fast and correct keep up the good job
Atmosphere: 5
Food: 5
Service: 5
Carlos .Robles
Worker lady with glasses was rude to me when taking my order. Very rude. They also took 45 mins just to make a pizza
Service: 2
Alex Smith
I Love Piazz hut super delicious 😋😋😋🍕🍕🍕🍕🍕🍕🍕🍕🍕🍕🍕
Atmosphere: 5
Food: 5
Service: 5
z z
Tables were dirty.
Atmosphere: 3
Food: 4
Service: 4
Darian Miller
Messed up our order...again. Tried a piece to see if i should just deal with it or not, did not like it. (Wrong style completely) Called to say it was incorrect and they told us since we touched it, we cant get the error corrected. They have gotten our order wrong multiple times and we've never said anything, but i guess jt wouldnt have mattered anyway because once you touch it there is nothing they can do. Ridiculous. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Paige Hernandez
The Place is always dead now I know why it was so dirty I couldn’t sit anywhere every both & table was filthy all they have are soda products I don’t let my lil ones drink soda they don’t have no juice or water for kids & when I bought my sons juice out she told us we couldn’t have outside drinks but yet they Don’t have anything for kids to drink makes no sense so we had to pack our food that we order there & leave
Upon entering the establishment, I attempted to place an online order and sought in-person assistance. I was profoundly disappointed by the manager's dismissive and impatient demeanor as we reviewed both the in-house menu and the online app. Her shouting across the dining area, questioning our intent to order, and criticizing my posture while reviewing the menu with my partner were unacceptable. We were attempting to select a meal for our family of five, a planned treat following a hard day's work. Despite our efforts to ignore her condescending attitude, a subsequent incident involving broken dishes elicited laughter from the manager, followed by a further inappropriate inquiry regarding our order. Her assertion that we were not reviewing the menu, despite our visible engagement with both the physical and digital versions, was particularly egregious. This unprofessional conduct led to our departure, and my partner expressed our concerns regarding her behavior. Her tone and actions were demeaning, and I request appropriate measures be taken to prevent similar incidents. We will not be returning to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Brandon Mann
Just got a delivery order from Pizza Hut at this location. The order delivery driver which was a doordash driver could not find the place and did not speak any English. So I got my pizza late. I will not be ordering with Pizza Hut anymore as they got rid of the meatball topping and now come to find out they charge a delivery fee and then don't take any responsibility for when it was delivered late. They just lost a customer. I called the store and all the lady said was we can't control doordash and you're calling me 5 minutes later when the order said it was going to be there at 6:11 when it actually was almost 10 minutes late according to Pizza Hut and almost 20 minutes late according to doordash estimate.
Atmosphere: 1
Food: 2
Service: 1
Gloria Lopez
Customer service was unknowledgeable of the Menu pepperoni pizza was greasy and soggy we will not order from this Pizza Hut. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Alexxus Moreno (TheSAGARDENER)
Terrible customer service. The lady at the register was extremely rude and seemed very bothered for anything we asked. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Clorinda Huerta
I’m glad we go to put these tv to work again to put movies and sports that’s right sports
I had the worst experience ever at this location 4250 Fredericksburg road the manager Corey was very rude and Ugly answering my questions, Never had this experience before.She was giving me attitude. I question her about the attitude and was told that she already explained my options.
No greeting whatsoever from the get-go. Even after taking my order she left it on the counter and turned around and walked away without at least appreciating my business. File a complaint with corporate.
Hope she gets fired 👎
Atmosphere: 3
Food: 4
Service: 1
The food was great taste good thank you so much
Atmosphere: 5
Food: 5
Service: 5
Was fun watch some movies while eating at the store playing some Halloween movies employees are real nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Thank you guys for helping with my order it was fast and correct keep up the good job
Atmosphere: 5
Food: 5
Service: 5
Worker lady with glasses was rude to me when taking my order. Very rude. They also took 45 mins just to make a pizza
Service: 2
I Love Piazz hut super delicious 😋😋😋🍕🍕🍕🍕🍕🍕🍕🍕🍕🍕🍕
Atmosphere: 5
Food: 5
Service: 5
Tables were dirty.
Atmosphere: 3
Food: 4
Service: 4
Messed up our order...again.
Tried a piece to see if i should just deal with it or not, did not like it. (Wrong style completely) Called to say it was incorrect and they told us since we touched it, we cant get the error corrected. They have gotten our order wrong multiple times and we've never said anything, but i guess jt wouldnt have mattered anyway because once you touch it there is nothing they can do. Ridiculous. Never going back.
Atmosphere: 1
Food: 1
Service: 1
The Place is always dead now I know why it was so dirty I couldn’t sit anywhere every both & table was filthy all they have are soda products I don’t let my lil ones drink soda they don’t have no juice or water for kids & when I bought my sons juice out she told us we couldn’t have outside drinks but yet they Don’t have anything for kids to drink makes no sense so we had to pack our food that we order there & leave
Atmosphere: 1
Food: 1
Service: 1
Rude service. Never again!
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Upon entering the establishment, I attempted to place an online order and sought in-person assistance. I was profoundly disappointed by the manager's dismissive and impatient demeanor as we reviewed both the in-house menu and the online app. Her shouting across the dining area, questioning our intent to order, and criticizing my posture while reviewing the menu with my partner were unacceptable. We were attempting to select a meal for our family of five, a planned treat following a hard day's work. Despite our efforts to ignore her condescending attitude, a subsequent incident involving broken dishes elicited laughter from the manager, followed by a further inappropriate inquiry regarding our order. Her assertion that we were not reviewing the menu, despite our visible engagement with both the physical and digital versions, was particularly egregious. This unprofessional conduct led to our departure, and my partner expressed our concerns regarding her behavior. Her tone and actions were demeaning, and I request appropriate measures be taken to prevent similar incidents. We will not be returning to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Just got a delivery order from Pizza Hut at this location. The order delivery driver which was a doordash driver could not find the place and did not speak any English. So I got my pizza late. I will not be ordering with Pizza Hut anymore as they got rid of the meatball topping and now come to find out they charge a delivery fee and then don't take any responsibility for when it was delivered late. They just lost a customer. I called the store and all the lady said was we can't control doordash and you're calling me 5 minutes later when the order said it was going to be there at 6:11 when it actually was almost 10 minutes late according to Pizza Hut and almost 20 minutes late according to doordash estimate.
Atmosphere: 1
Food: 2
Service: 1
Customer service was unknowledgeable of the Menu pepperoni pizza was greasy and soggy we will not order from this Pizza Hut. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. The lady at the register was extremely rude and seemed very bothered for anything we asked. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
I’m glad we go to put these tv to work again to put movies and sports that’s right sports
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Bites Meat Lovers Pizza
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