Always enjoy going to this pizza hut . Service is great
John Salais
Great customer service,fresh pizza,guy with the grey beard was a God sent gave my son a free pizza .overall excellent experience..
Amanda
We only choose to order from this location because the customer service here is way better compared to the closest one to our house.They are always very friendly and quick with our carry out (:
Phil Gonzales
Good polite service, Wings hot &tasty. Pizza is Pizza
Debbie Hurd
By far the best pizza! I only wish their prices were more affordable!
Amy Chavez
I pre-ordered delivery for it to be delivered at 630 didn't get here until 655. I had noticed that I didn't place my one topping for my pizza so called at 445 to add the pepperoni first i waited in hold for 8mins. Hung up then called back. The girl who answered, started staying that there was no order for me, was i sure it was the correct one. Said yes I'm looking at the order confirmation, told her I have the order# if needed, she stated no we only have by name , then she states let me try your number. Oh ok then she finds it and says oh it's because it's for later I can't do anything, I told her I just need to add the pepperoni before it is made and delivered, then she proceeds to say can you do it online, I said no...it tells me that u have to call the location directly, then after oh I dint know, umm get me get my boss. Oh wait I got it I added pepperoni. Then of course I get the pizza late.. with no pepperoni. I should not have ordered at this pizza hut! Terrible customer service!!
Joe Perez
Absolutely terrible location. They make you wait even when no one is there. The order is usually wrong also so check before you leave.
Edward Costley
Waited for one hour, while waiting saw female manger spit on pizza
geoff lindsey
Always good, thanks
George Heiser
First of all your delivery driver doesn't even speak english. Then he comes back and complains to me about giving him a $6 tip.I'll never eat at your store
It's a small place and there were not customers inside, a man did acknowledge me and went to get cashier. Cashier did not look happy when the man called her, she took my order said it would be 18 minutes. I went to wait in my truck and saw cashier walk out with and order to a car parked behind me. Cashier spent about 10 minutes talking outside with them, went back inside the the store, came back outside and passed right by me and spent another 5 minutes talking with the people in the car again. Came inside once she saw me coming inside for my order. Someone else gave my order.
Atmosphere: 3
Food: 3
Service: 3
Tammy Linn
Pick up excellent time. The pizza was tasteless and the website showed purple onions on the vegetarian but they were white or yellow. Totally disappointed. I gues im back to PaPa Johns.
Atmosphere: 2
Recommended dishes: Supreme Pizza
Natalie
Order was wrong. I called the store and I was immediately hung up on. They usually do this to avoid more orders but I was only trying to figure out a solution for them giving me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
Ashley G
I only order from Papa John’s (also on Tezel). This is my first experience ordering from Pizza Hut and it wasn’t for me. I was picking up for someone else. They ordered the pizza at 7:20 in the app. Pizza was supposed to be ready at 8:15. I got there at 8:05. They couldn’t find the order and then they told me it would be an additional 15 minutes. It was ready at 8:20. The person who placed the order said yeah they never have it ready on time. Why would you keep coming here?!?
I’ve never had this at Papa John’s. I order in app. It’s ready in 15 minutes. Rush hour, morning, late at night, always ready in 15. And the tracker in the app has never not worked. I know exactly when my pizza is ready.
While I don’t eat Pizza Hut, I’ll never eat Pizza Hut even if Papa John’s goes out of business. And it’s cheaper. Do better Pizza Hut.
amador martinez
I Ordered my pizza through their pizza hut app at 9:40 pm. It’s 10:40 and we just got our pizza. And that’s because we picked it up. The youngman said it takes 7 mins to cook. Told him we’ve been wait for over 45 minutes. Comes to find out…. Our pizza was not in the oven yet. In fact it was not busy so there were no pizzas in the oven. Told him I wanted to cancel my order. He asked me to wait 7 minutes. I walked to the counter at the 10 minute mark and he avoided me. Then he pulls out my pizza early from the oven and proceeds to give it to me. When I got home our pizza was still raw and chewy. Called them immediately but I got a recorded message that they were closed. Now I have to call tomorrow.
I should have cancelled when I had the chance.
This is the Pizza Hut at 7711 Tezel rd, San Antonio Tx
Always enjoy going to this pizza hut . Service is great
Great customer service,fresh pizza,guy with the grey beard was a God sent gave my son a free pizza .overall excellent experience..
We only choose to order from this location because the customer service here is way better compared to the closest one to our house.They are always very friendly and quick with our carry out (:
Good polite service, Wings hot &tasty. Pizza is Pizza
By far the best pizza! I only wish their prices were more affordable!
I pre-ordered delivery for it to be delivered at 630 didn't get here until 655. I had noticed that I didn't place my one topping for my pizza so called at 445 to add the pepperoni first i waited in hold for 8mins. Hung up then called back. The girl who answered, started staying that there was no order for me, was i sure it was the correct one. Said yes I'm looking at the order confirmation, told her I have the order# if needed, she stated no we only have by name , then she states let me try your number. Oh ok then she finds it and says oh it's because it's for later I can't do anything, I told her I just need to add the pepperoni before it is made and delivered, then she proceeds to say can you do it online, I said no...it tells me that u have to call the location directly, then after oh I dint know, umm get me get my boss. Oh wait I got it I added pepperoni. Then of course I get the pizza late.. with no pepperoni. I should not have ordered at this pizza hut! Terrible customer service!!
Absolutely terrible location. They make you wait even when no one is there. The order is usually wrong also so check before you leave.
Waited for one hour, while waiting saw female manger spit on pizza
Always good, thanks
First of all your delivery driver doesn't even speak english. Then he comes back and complains to me about giving him a $6 tip.I'll never eat at your store
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
It's a small place and there were not customers inside, a man did acknowledge me and went to get cashier. Cashier did not look happy when the man called her, she took my order said it would be 18 minutes. I went to wait in my truck and saw cashier walk out with and order to a car parked behind me. Cashier spent about 10 minutes talking outside with them, went back inside the the store, came back outside and passed right by me and spent another 5 minutes talking with the people in the car again. Came inside once she saw me coming inside for my order. Someone else gave my order.
Atmosphere: 3
Food: 3
Service: 3
Pick up excellent time. The pizza was tasteless and the website showed purple onions on the vegetarian but they were white or yellow. Totally disappointed. I gues im back to PaPa Johns.
Atmosphere: 2
Recommended dishes: Supreme Pizza
Order was wrong. I called the store and I was immediately hung up on. They usually do this to avoid more orders but I was only trying to figure out a solution for them giving me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
I only order from Papa John’s (also on Tezel). This is my first experience ordering from Pizza Hut and it wasn’t for me. I was picking up for someone else. They ordered the pizza at 7:20 in the app. Pizza was supposed to be ready at 8:15. I got there at 8:05. They couldn’t find the order and then they told me it would be an additional 15 minutes. It was ready at 8:20. The person who placed the order said yeah they never have it ready on time. Why would you keep coming here?!?
I’ve never had this at Papa John’s. I order in app. It’s ready in 15 minutes. Rush hour, morning, late at night, always ready in 15. And the tracker in the app has never not worked. I know exactly when my pizza is ready.
While I don’t eat Pizza Hut, I’ll never eat Pizza Hut even if Papa John’s goes out of business. And it’s cheaper. Do better Pizza Hut.
I Ordered my pizza through their pizza hut app at 9:40 pm. It’s 10:40 and we just got our pizza. And that’s because we picked it up. The youngman said it takes 7 mins to cook. Told him we’ve been wait for over 45 minutes. Comes to find out…. Our pizza was not in the oven yet. In fact it was not busy so there were no pizzas in the oven. Told him I wanted to cancel my order. He asked me to wait 7 minutes. I walked to the counter at the 10 minute mark and he avoided me. Then he pulls out my pizza early from the oven and proceeds to give it to me. When I got home our pizza was still raw and chewy. Called them immediately but I got a recorded message that they were closed. Now I have to call tomorrow.
I should have cancelled when I had the chance.
This is the Pizza Hut at 7711 Tezel rd, San Antonio Tx
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
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