Rudys Country Store and Bar-B-Q

My family always goes to Rudy's throughout Texas. I do love Rudy's but I have to say this one is by far the worst. We spent 70 dollars and to get our food cold. As well there was hardly any portions with the baked potato we had to ask for a side of cheese to make it match what we usually get at other Rudy's. If you all are trying to match your cup saying worst barbecue then you all nailed it. I love Rudy's but this location is a disappointment.

Food: 1

We arrived at 3 pm They had no product and asked to wait 2 hours, the bathrooms were dirty, full trash cans, poor attention from the owner or manager.

Atmosphere: 2

Food: 2

Service: 1

Me & 3 of my friends stopped here after a stressful round of golf at nearby Silverhorn. The manager, Joe J, was incredibly helpful & friendly. He gave various recommendations that my friends and I listened to. Joe really knows his meat. He even talked to us about our round of golf.

He provided excellent customer service, and will be sure to return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage, Pork Ribs, Cream Corn

Their BBQ "sause" was a bit more vinegary and not as sweet as we like, but there is only the one option. The meat was good (especially liked the turkey), and we really liked their coleslaw and macaroni and cheese.

Atmosphere: 5

Food: 4

Service: 5

Food was delicious!
Customer service was great and friendly.
I’ll definitely be recommending to friends and family

Atmosphere: 5

Food: 5

Service: 5

This place had no Baby back ribs at 5 pm on Sunday. I had to wait 20 minutes but it took that long to get a straight answer from any of the 6 employees who seemed to be in a catatonic daze and would not make eye contact with the customers. After asking 3 to 4 times, all the employees staring at each other, one of them mumbled that the ribs would be 15 to 20 minutes. Instead, I chose the pork ribs and the woman on the cutting board held up a huge piece and asked if I wanted it because it was 3/4 of a lb so I accepted it. BIG MISTAKE! It was 3/4 of a lb of BONE $15 and it was COLD! WTH! The employees were in a daze. The food was unavailable and cold. What more can I say?The event cost me $40 for a small cold slaw, potato salad, one sausage, a huge BONE and 3 little ribs I went back for 20 minutes later for and they were COLD as well. Here is why people don’t eat out anymore. Charge more but offer good cuts and service and the experience will be more pleasurable. This place makes Cracker Barrel seem like a posh Michelin eatery. Wow! Place was empty, btw.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Sausage

I am not a huge BBQ fan, but I really like the turkey here. The rest of my family, who does enjoy BBQ, prefer the brisket.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Turkey

Great, friendly place for great BBQ.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sausage, BBQ Sampler Platter, Baby Back Ribs, Pork Ribs

Seriously… worst catering experience ever. We came to this one this time because it was more convenient. I will go out of my way next time and go to the previous location that actually did a great job last time.
Manager and lady doing and packaging the order here were incapable of reading off the papers and putting everything in a box. I had to turn around after I left and come back to get everything else they forgot. Seriously huge waste of time. Management was zero help. They offered to give extra items for all of my time wasted (got there 203 left at 243) and got absolutely nothing. Don’t come to this location it’s not worth the hassle.
Edit- why call if the 3 phone calls that day and speaking to the manager didn’t help.

Atmosphere: 1

Food: 4

Service: 1

Always great food and customer service. Didn't get gentlemen name but very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage

Poor chaotic service

Don’t waste your money here!!!!! I suggest you visit another BBQ restaurant instead. We spent $55 dollars for them to serve us cold hard brisket. I had to microwave my OWN BRISKET!!!! at the little microwave they have by the soda machine. I tried telling the cashier lady about my brisket being cold but the lady acted like she didn’t see me at the front and kept walking away. That same lady only gave me 2 slices of bread!!! We are a family of 4. You think that’s enough slices of bread for a family?? This location is next to the airport where many tourists visit. This BBQ gives a bad impression of San Antonio BBQ. The family behind us was visiting the city so hopefully they didn’t get cold meat like us.

Food: 1

Service: 1

Loved the people Mrs Roxanne, sushi a wonderful person, the cook Alfonso, meat cooked to perfection

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baby Back Ribs, Pork Ribs, Turkey and Brisket, Half Chicken, Smoked Turkey, Half a Pound Brisket Plate, Chicken BBQ, Lean Brisket, Creamed Corn

Quick and fresh food.

Atmosphere: 5

Food: 5

Service: 5

Not quite what it used to be. Tough brisket with grizzle...and that is not mac n chz

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Cream Corn