Scooter's Coffee

Just want to shoutout Leah I think that’s how you spell her name. Everytime she’s at the window never fails to greet with a happy smile.

Service: 5

The superior Scooters 🔥 the coolest, nicest staff and they always get my order right 🥰 I tried the new Scooters on Fredericksburg and they messed up my very simple order 2x—I ran back to my faves!! Y’all are the best 🫶

Atmosphere: 5

Food: 5

Service: 5

Terrible we get coffee here almost every week. My friend got cut with a piece of plastic that was in coffee and we got a call back from the manager, saying that he will not get a free coffee due to his lip being cut that they looked at the cameras and they made “everything right”

Terrible customer service they are assuming we are lying.

Atmosphere: 1

Service: 1

Didn’t give me what I ordered. Repeated order back to me and proceeds to give me coffee instead of chai. Plus my drink doesn’t even have the taste of banana bread, so now I am convinced I just got someone else’s random coffee. Please pay more attention to what you’re doing. Glad I didn’t bother trying to correct it based on the review before mine.

Food: 2

Service: 2

Very disappointed with my experience. I ordered a hot latte with an extra shot of espresso, but I was given regular hot coffee instead. When I explained that this was not what I ordered, the employee told me that if I wanted a hot latte, I would have to pay for a new drink, even though I had already paid for the latte.

Mistakes happen, but refusing to correct the order or remake the drink is poor customer service

Atmosphere: 1

Food: 1

Service: 1

Scooter’s Coffee has become my favorite coffee shop. The staff is always friendly, and my drinks are almost always perfect. I usually order the sugar‑free Caramelicious, and it never disappoints. I really appreciate the consistent quality and great service every time I stop by.

Atmosphere: 5

Food: 5

Service: 5

Great breafest sanwitches and coffee a must try.

Atmosphere: 5

Food: 5

Service: 5

Great customer service this morning

Atmosphere: 5

Food: 5

Service: 5

Scooters coffee drive thru always has sweet customer service , I love my cold brew and the energy the staff gives .

Atmosphere: 5

Food: 5

Service: 5

Best chai latte ever

Atmosphere: 5

Food: 5

Service: 5

My new favorite coffee spot!

Atmosphere: 5

Food: 5

Service: 5

Service is great!! I love the staff!

Atmosphere: 5

Food: 5

Service: 5

I absolutely love this coffee shop and everyone is friendly except for that one girl that is there in the mornings at 6 AM. She is soooo rude ! You can tell she doesn’t wanna be there, she never smiles or says anything nice like the other employees, She specifically told me they don’t warm up muffins when clearly they have done so many times before .she always looks upset and She is the reason I started going somewhere else in the mornings . Like girl , we all have problems, why don’t you leave those outside of your work, it’s too early to be in a bad mood .

Atmosphere: 5

Service: 1

Customer service was absolutely horrible. I ordered a seeet black tea and what I received was nowhere near sweet. When I questioned it, she told me, “For Texas, this is considered sweet black tea, and you should’ve asked for more sugar.” That response alone showed a complete lack of professionalism.

When I asked to speak with the manager or owner, she claimed she was the owner—but her attitude and customer-service skills did not reflect that at all.

I strongly urge my veteran and military family to be aware: this Scooper is not customer-service oriented.

Atmosphere: 1

Food: 1

Service: 1

Coffee is weak!! They charge way too much for expresso shots. Dutch Bro is my go to now!!

Atmosphere: 5

Food: 2

Service: 5