SILO Prime
401 S Alamo St, San Antonio
(210) 224-8800
Recent Reviews
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Overall amazing experience, took my wife her for her birthday and it was great. Our server Malcom was really great as well, delivering us awesome service and recommendations for the menu. My wife had the NY Strip, while I had the pork chop, and we got brussel sprouts and potatoes as our sides. Great food. Being a 100% honest, it was pretty pricey, but definitely well worth it!
Atmosphere: 5
Food: 5
Service: 5
Our anniversary dinner was a truly amazing experience. The food was wonderful, and the quiet, intimate atmosphere set the perfect mood. Andrew, our server, was incredibly helpful and knowledgeable, enriching our evening with insights into the cuisine, beverages, and local history. We received fantastic service from arrival to departure. My wife, who rarely ventures to upscale restaurants, absolutely loved her meal and ate every bite. The chefs are clearly exceptionally skilled!
Atmosphere: 5
Food: 5
Service: 5
Our anniversary dinner was a truly amazing experience. The food was wonderful, and the quiet, intimate atmosphere set the perfect mood. Andrew, our server, was incredibly helpful and knowledgeable, enriching our evening with insights into the cuisine, beverages, and local history. We received fantastic service from arrival to departure. My wife, who rarely ventures to upscale restaurants, absolutely loved her meal and ate every bite. The chefs are clearly exceptionally skilled!
Always great service and wonderful food. Receiving a complimentary dessert for my birthday was extra special. Thanks.
Silo Prime is consistently a great dining experience. Drinks, service food was perfect. Malcolm did a great job! Will continue to enjoy meals here in the future.
Great steak, highly recommend the lobster fondue. The service and atmosphere is exquisite.
Food: 5
 Filet was thin and overcooked. Ordered béarnaise sauce as an accompaniment with the steak. It didn't come out at the same time as the steak and when it did come to the table after the steak it was cold and in a clump.  Buttermilk mashed potatoes served cold.  we were first table there at 5:00 pm and we rushed out at 6:50 without finishing our food fearing we'd be late for our event. Huge disappointment.
The absolute worst service I’ve ever experienced… one of my dinner party was berated and insulted in front of colleagues by our server.
I was part of a group of five dining here after a medical conference and our server Andrew was so rude it was truly shocking. He brought my colleague the wrong drink to which she politely informed him what she had actually ordered. He then doubled down and insisted she was wrong several times, even though everyone at the table heard her correct order.
When she later asked for a glass of wine with dinner, he smugly and loudly announced she had been “cut off” because she “couldn’t remember” her drink which was an outrageous accusation considering every one of us was completely sober, having had one drink or less after a long professional day. It was humiliating and uncomfortable.
When we asked for a manager he was completely apathetic and disinterested. No apology or accountability just a dismissive “I’ll speak to the staff” before walking away. Thankfully another server stepped in and was excellent, but by that point the evening had been ruined.
The food and atmosphere were good but the service was appalling. If you don’t mind being insulted while you dine this might be your place otherwise, avoid it.
Deeply Disappointing and Humiliating dining experience
Unfortunately, our evening at what is supposed to be a 5-star restaurant was completely ruined by the appalling arrogance and disrespect of our waiter, Andrew.
We were a party of five dining after a medical conference — three of whom were physicians who had presented at the event — celebrating the close of a long three day event. What should have been a relaxing, enjoyable evening turned into one of the most insulting dining experiences I’ve ever had.
After waiting nearly 30 minutes for a second drink, the wrong one arrived. When I mentioned the mistake, Andrew insisted I was wrong, even though everyone at the table heard my original order and confirmed it. He refused to correct it and never brought the drink I had actually ordered. I let it go as I didn’t want his arrogance to ruin our evening.
A short time later, when I asked to order a glass of wine with my meal, he condescendingly told me I was “shut off” because I “couldn’t remember” my drink order. The entire table was shocked. I have never been treated so rudely or humiliated in a restaurant in my life.
We asked for a manager, who came over but offered no apology whatsoever. He simply said he would “speak to his staff” and did not acknowledge the waiter was out of line, despite every person at our table explaining exactly what had happened. His dismissive attitude made it clear he had no genuine interest in addressing the situation.
Thankfully, another waitress took over afterward — she was excellent and did her best to salvage what was left of our evening — but by then, the experience had been completely ruined.
What should have been a wonderful dinner with colleagues turned into a night of embarrassment and frustration, all over something as trivial as a drink order. The lack of professionalism, basic courtesy, and accountability from both the waiter and management was unbelievable.
I would never return and would strongly caution others expecting a refined, respectful dining experience — this was anything but that.
Atmosphere: 4
Food: 4
Service: 1
The fondue is must try and the steak was delicious. Perfect date night
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing steaks, highly recommend all the appetizers
Atmosphere: 4
Food: 5
Service: 4
We literally the only ones in the restaurant but the food was very good and highly recommended
Pricey but good
Atmosphere: 5
Food: 5
Service: 5
Delightful meal and great service. I'm glad we stopped in for Restaurant Week.
Atmosphere: 5
Food: 5
Service: 5
We went with another couple for Restaurant Week. The menu was just what we wanted. The food was delicious and exceeded our expectations. The service was outstanding. There was a loud group which was distracting, no fault of the restaurant. They did have them away from many of the tables so obviously they were doing what they could. It would not stop us from returning. We highly recommend Silo Prime.
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