Smoothie King

The service from the manager Favian was completely unacceptable. The racial slurs, his attitude, and the general nonchalant personality was ridiculous. Whomever hired him needs to have him removed post haste. Not only was my drink wrong but he didn't correct that order. Didn't provide a refund or remake. I cannot believe he works here!!! Is this how you treat our service members??? Is this what smoothie kings finds acceptable.

I have been waiting in the drive-through line for 45 minutes and sadly we cannot get out of the line cause we are jammed in here because your service is horrible and they did not give us a heads up that they were shortstaffed or having trouble with anything we have wasted way too much time here

Atmosphere: 1

Food: 2

Service: 1

This location was my first experience to Smoothie King and it was sweet! I really loved how quick they were and how quality the smoothiesare. The title of king is deserved. 10/10 would recommend

Atmosphere: 5

Food: 5

Service: 5

They be putting too much ice in the smoothies, it doesnt have the consistency of a traditional smoothie more like an icey almost. Have to wait for it to melt to actually finish it

The Austin Highway location in San Antonio Texas was a great help and I love speaking to their staff please reward these workers for abundantly nice

Atmosphere: 5

Food: 5

Service: 5

Pulled up at around 8:39 pm. Saw they were open until 9 and the drive thru machine said closed. Was looking forward to a smoothie.

20m wait for 2 cars worth of smoothies ahead. Not great.

I never write reviews but I had to. Came there this morning. I always order a smoothie bowl & im always greeted by the sweetest girl in the world. She seems to have been working there for a while. We don’t know if she gets any appreciation but god, she deserves it. Me & my mom went there a week or two ago & she seemed like she was having a rough night but she looked at us with a smile :)) and had the sweetest voice ever per usual. She is an African girl with a ponytail and she has the sweetest heart. We tried to tip her personally but she refused as she said that you guys tips go to everyone. But she is so cute! Also the coco haze was delicious!

Always a hit, never once a miss. Online ordering through the application is smooth and seamless. I recommend this location. Great deals through the website. Staff are interestingly focused…? Order is always spot on. Clean restrooms. Clean parking lot. Clean drive through.

I waited 10 minutes in the drive thru only to be told at 8:20 that they were closed at 8. Online it states open til 9. I called as I pulled around to the front of the building to check the hours and was told they were open til 9. I came inside to only wait another 30 before even being talked to. Im usually happy with the services but customer services today was very poor. 3/25/2025 8:46pm.

What’s the point of me making a mobile order, allowing the allotted 15 minutes a longer, get here and it’s still not ready?

The customer service at this place is horrible, wait times are excessively painful and the team here don't seem to care much for the fast in fast food. This is my second time here and still the same when you go through the drive through its a horrific waiting game when you drive up. Thryvasknypu to wait and maybe won't get back to you until the other order is complete just don't make sense then to wait 5 to 10 mins along driving up to the window as well then waiting on your bowl or shake another 5 or 10 mins needless to say I won't be coming back to this location.. this team here isn't up to the Smoothie King standard it seems.

I’m from NY and I stopped in here (2/19) on a whim, and was pleasantly surprised by the two young men working in here. Super friendly, charismatic and knowledgeable. It’s hard to find good staff these days. And they made an excellent smoothie! Thank you!

Thank you Drew! You were able to make my day today by providing exceptional customer service! You went above and beyond, and I appreciate that! Thanks

I went Wednesday at 8:40 and the door was open and they won’t service more products just because their system it was freezing, I understand it the situation but they looking like cleaning up just to leave as soon as they can , because they can have me the order and I will pay in cash anyway and just make the sale whenever they get back the system ready .