Sonic Drive-In
6608 Farm-To-Market Rd 78, San Antonio
(210) 310-7880
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6608 Farm-To-Market Rd 78, San Antonio
(210) 310-7880
The ice cream machine was not working
Atmosphere: 1
Food: 1
Service: 1
Used app. Ordered a drink and shake. Employee came out and apologized saying the shake machine just broke but I could tell he was lying. 2 hrs til close on a Friday I’m sure he’s just antsy to get out of there but cmon man. Then the drink that I DO get, is wrong.
Atmosphere: 1
Food: 1
Service: 1
Food was 🥶❄️❄️
Atmosphere: 3
Food: 2
Service: 5
Was pretty good ngl
Atmosphere: 5
Food: 5
Service: 5
Ordered through mobile app at 7:10 and it was scheduled to be picked up 7:25. We didn't get our 2 items a caramel sundae and a drink until 7:45. We had 2 other mobile order users serviced before I got mine. I would justify the wait if it was busy but others being serviced when I've been waiting for 20 minutes is just absurd.
Atmosphere: 3
Food: 2
Service: 1
Employee was rude and helpeless. Bad costumer service, i was missing part of my order bc they’re were out of it but they didn’t notified me until I asked, ( we had already paid for it) they did nothing about it.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, never again!!!
Sonic this store needs someone to retrain on customer service.
I visit this location, at least once a week, all the staff is friendly. I never have issues with the food, but the only thing I would fix is the drinks 😅 My drinks are never filled up all the way, that’s the only thing I would fix other than that. Great location.
Atmosphere: 5
Food: 4
Service: 5
I come by all the time and my food is always good and fast. my server is always a young boy with long hair he’s one of the nicest person I’ve met someone give him a raise
Atmosphere: 5
Food: 5
Service: 5
Always understaffed, always have to send something back, under or over cooked or cold food... just generally mediocre all around. And Ive given it lots fo chances cause its close to work.
Restaurantji Recommends
Not only did they mess up our meal, but another customer's order was completely skipped, and they walked away
Atmosphere: 3
Food: 5
Service: 3
I have been there 3 days in a roll and my cherry limeade slush with nerds is a disappointment.
Flavor is not right. I barely have any nerds.
Not going there again
Such a disappointment that I have to drive further to get something right.
Atmosphere: 5
Food: 1
Service: 5
They leave the stickers on the lemons when they put them in your drink just double check.
I never usually have an issue at this location, but I’m disappointed that they would serve me these burnt ass pickle fries..
Food: 1
Service: 3
no drive-thru
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