We came to this location because we did a spin the wheel activity for my son's birthday and it is the highest rating Sonic in town. And I see why. Great service! Great food. Great atmosphere. Staff is super nice and always asked if we needed anything when he passed by. Gentlemen with glasses. Thank you for a great start to the birthday boy! š šš½
Atmosphere: 5
Food: 5
Service: 5
Justin Morgan
The picture I posted tells all. This is how I received my tots. And when I tried to tell them, it was not full I was told thatās how they comeā¦ talk about false advertisementā¦.
Atmosphere: 1
Food: 1
Service: 1
Liliana Odette
The actual rudest people Iāve ever interacted with. Genuinely so rude; as someone who works in fast food, itās appalling and frankly I donāt know how someone hasnāt said something. Didnāt listen to my order, cut us off multiple times, walked away mid sentence. I should have left honestly; Iāve been a regular for a long time as I work across the street and live in the area but I wonāt ever be back. So disappointed, definitely letting everyone know about this because itās just astonishing the lack of care, service, and basic respect.
Atmosphere: 1
Food: 3
Service: 1
Heather Del Castillo
Orders are always messed up and take over 20 minutes to bring out one meal
Food: 1
Service: 1
Karen Garza
I fed three teen girls for $24 including tip!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Blast, Onion Rings
Genesis Alonso
Placed a pretty straightforward order, I thought. The double bacon cheeseburger they gave me was not that. I was given whatever their cheapest, smallest burger is. Condiments in burger were all wrong. Chicken sandwich was incorrect as well. Lemonade I ordered was just water. About the only thing that was correct was the ocean water drink. It was a $30 order and 2/3 of it was wrong. And I waited 20 minutes for it. Terrible service
Best sonic Iāve ever been to. Food was hot and when I asked for extra cookie dough in my sonic blast I actually got a lot of it without having to ask them 5 times for it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Blast, Tots
Rosie Rose
Went to go pick up my mobile order and had a mini blast which I didnāt get what I order but I still took it, it had more m&ms then the ice cream
Atmosphere: 4
Food: 3
Service: 4
Ellen Smart
Very friendly staff. Carly was incredibly. My new favorite Sonic!
As I wait for my order I start cleaning up my car. I look up and what do I see? I see a lady peering into my trying to get my attention for over a minute (uncomfortably close). I say not today (because I really canāt) and she goes on for another minute before she realizes sheās not getting money for me and moves on. I came to have a peaceful pickup and enjoy my meal. This has happened the last 4-5 times Iāve come to this sonic. Iām close to not coming anymore if the uncomfortably close and privacy invading loitering doesnāt stop. I love a good charity. But not with these tactics. Please fix this šš¼
Atmosphere: 1
Food: 5
Service: 5
Becca Iacono
Waited 40 minutes in the drive thru around 3pm. Not even lunch or dinner time.. so avoid if youāre looking for āfastā food. They are SLOW and donāt bother communicating anything. If I didnāt have family in town excited to try the sonic shakes, I wouldāve left. š
They waited so long to take my order at the speaker that the line of us in the drive thru were blocking cars from leaving in the stalls.
They should have taken my order and the orders behind me, and had us wait in the line AFTER ordering at the speaker instead of blocking the stalls. Pay attention to your drive thru line.
Atmosphere: 4
Food: 4
Service: 1
Nikhil Ananth
Sherrone (apologies if I misspelled the name) was very profesional and affable with my order. Sherrone went above and beyond to find the right sauces for my food and ensure my order was repeated for accuracy.
Atmosphere: 4
Food: 4
Service: 5
LM C
As I wait for my order I start cleaning up my car. I look up and what do I see? I see a lady peering into my trying to get my attention for over a minute (uncomfortably close). I say not today (because I really canāt) and she goes on for another minute before she realizes sheās not getting money for me and moves on. I came to have a peaceful pickup and enjoy my meal. This has happened the last 4-5 times Iāve come to this sonic. Iām close to not coming anymore if the uncomfortably close and privacy invading loitering doesnāt stop. I love a good charity. But not with these tactics. Please fix this ??
Atmosphere: 1
Food: 5
Service: 5
Julie W
. . . . SHOCKED BEYOND BELIEF! . . . NEVER GO HERE WITH THE SO-CALLED "KID" MANAGER!!! . . . . The Sonic hamburger place on Stone Oak, store # 22, I had the worst experience I've EVER had in my life with ANY business! . . . I asked for the manager to come out to my car because my chocolate milkshake cup looked really nasty, dirty. When he came to my car he asked me what my problem was and I showed him the cup without saying anything.
With an already very serious attitude, . . . he said to me "so what's the problem, . . . I don't see anything."
I said . . ."You don't see that nasty dark black mark / smudge on the top of my cup where I'm about to drink?" . Instead of saying, "I'm sorry ma'am, I'll gladly get you another shake", . . . With a really NASTY, scary attitude, he said . . . "That's just chocolate, . . . DUH, . . . that's what we make the milkshake with!" . Realizing that he was very rude and pissed off at me for even complaining, and not seeing my point, I just told him to give me a refund.
He got even more angry with me as he walked away and called me an "A$$H0LE!!!"
When he came back to give me my refund, I asked him his name and told him that I was going to make sure that I call and report him to whoever I can find!
He told me to do whatever the hell you want, again calling me an "A$$H0LE!!!"
Then, walking away, he SLAMMED his hand REALLY HARD on the menu screen that sits right by the side of our! . If you can't even complain to the manager, who in the world can you when you get really piss poor service and then on top of that very scary behavior? . I am just SHOCKED BEYOND BELIEF! .
We came to this location because we did a spin the wheel activity for my son's birthday and it is the highest rating Sonic in town. And I see why. Great service! Great food. Great atmosphere. Staff is super nice and always asked if we needed anything when he passed by. Gentlemen with glasses. Thank you for a great start to the birthday boy! š šš½
Atmosphere: 5
Food: 5
Service: 5
The picture I posted tells all. This is how I received my tots. And when I tried to tell them, it was not full I was told thatās how they comeā¦ talk about false advertisementā¦.
Atmosphere: 1
Food: 1
Service: 1
The actual rudest people Iāve ever interacted with. Genuinely so rude; as someone who works in fast food, itās appalling and frankly I donāt know how someone hasnāt said something. Didnāt listen to my order, cut us off multiple times, walked away mid sentence. I should have left honestly; Iāve been a regular for a long time as I work across the street and live in the area but I wonāt ever be back. So disappointed, definitely letting everyone know about this because itās just astonishing the lack of care, service, and basic respect.
Atmosphere: 1
Food: 3
Service: 1
Orders are always messed up and take over 20 minutes to bring out one meal
Food: 1
Service: 1
I fed three teen girls for $24 including tip!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Blast, Onion Rings
Placed a pretty straightforward order, I thought. The double bacon cheeseburger they gave me was not that. I was given whatever their cheapest, smallest burger is. Condiments in burger were all wrong. Chicken sandwich was incorrect as well. Lemonade I ordered was just water. About the only thing that was correct was the ocean water drink. It was a $30 order and 2/3 of it was wrong. And I waited 20 minutes for it. Terrible service
Atmosphere: 3
Food: 1
Service: 1
09/06/24
Chk 275
Stl 27
Incomplete order. Missing sides, an sauces.
Best sonic Iāve ever been to. Food was hot and when I asked for extra cookie dough in my sonic blast I actually got a lot of it without having to ask them 5 times for it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Blast, Tots
Went to go pick up my mobile order and had a mini blast which I didnāt get what I order but I still took it, it had more m&ms then the ice cream
Atmosphere: 4
Food: 3
Service: 4
Very friendly staff. Carly was incredibly. My new favorite Sonic!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
As I wait for my order I start cleaning up my car. I look up and what do I see? I see a lady peering into my trying to get my attention for over a minute (uncomfortably close). I say not today (because I really canāt) and she goes on for another minute before she realizes sheās not getting money for me and moves on.
I came to have a peaceful pickup and enjoy my meal.
This has happened the last 4-5 times Iāve come to this sonic. Iām close to not coming anymore if the uncomfortably close and privacy invading loitering doesnāt stop.
I love a good charity. But not with these tactics.
Please fix this šš¼
Atmosphere: 1
Food: 5
Service: 5
Waited 40 minutes in the drive thru around 3pm. Not even lunch or dinner time.. so avoid if youāre looking for āfastā food. They are SLOW and donāt bother communicating anything. If I didnāt have family in town excited to try the sonic shakes, I wouldāve left. š
They waited so long to take my order at the speaker that the line of us in the drive thru were blocking cars from leaving in the stalls.
They should have taken my order and the orders behind me, and had us wait in the line AFTER ordering at the speaker instead of blocking the stalls. Pay attention to your drive thru line.
Atmosphere: 4
Food: 4
Service: 1
Sherrone (apologies if I misspelled the name) was very profesional and affable with my order. Sherrone went above and beyond to find the right sauces for my food and ensure my order was repeated for accuracy.
Atmosphere: 4
Food: 4
Service: 5
As I wait for my order I start cleaning up my car. I look up and what do I see? I see a lady peering into my trying to get my attention for over a minute (uncomfortably close). I say not today (because I really canāt) and she goes on for another minute before she realizes sheās not getting money for me and moves on.
I came to have a peaceful pickup and enjoy my meal.
This has happened the last 4-5 times Iāve come to this sonic. Iām close to not coming anymore if the uncomfortably close and privacy invading loitering doesnāt stop.
I love a good charity. But not with these tactics.
Please fix this ??
Atmosphere: 1
Food: 5
Service: 5
.
. . . SHOCKED BEYOND BELIEF! . . . NEVER GO HERE WITH THE SO-CALLED "KID" MANAGER!!!
.
. . . The Sonic hamburger place on Stone Oak, store # 22, I had the worst experience I've EVER had in my life with ANY business! . . . I asked for the manager to come out to my car because my chocolate milkshake cup looked really nasty, dirty. When he came to my car he asked me what my problem was and I showed him the cup without saying anything.
With an already very serious attitude, . . . he said to me "so what's the problem, . . . I don't see anything."
I said . . ."You don't see that nasty dark black mark / smudge on the top of my cup where I'm about to drink?"
.
Instead of saying, "I'm sorry ma'am, I'll gladly get you another shake", . . . With a really NASTY, scary attitude, he said . . . "That's just chocolate, . . . DUH, . . . that's what we make the milkshake with!"
.
Realizing that he was very rude and pissed off at me for even complaining, and not seeing my point, I just told him to give me a refund.
He got even more angry with me as he walked away and called me an "A$$H0LE!!!"
When he came back to give me my refund, I asked him his name and told him that I was going to make sure that I call and report him to whoever I can find!
He told me to do whatever the hell you want, again calling me an "A$$H0LE!!!"
Then, walking away, he SLAMMED his hand REALLY HARD on the menu screen that sits right by the side of our!
.
If you can't even complain to the manager, who in the world can you when you get really piss poor service and then on top of that very scary behavior?
.
I am just SHOCKED BEYOND BELIEF!
.
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