Great service. The assistant manager, Melissa, fixed my grilled cheese perfectly. She was very friendly and didn't take long for my order although she was by herself.
Atmosphere: 5
Food: 5
Service: 5
Hazel Herrera
October 23, 2025, 7:15 PM customer service was full of attitude and this is what I was served
Atmosphere: 1
Food: 1
Service: 1
Abigail Jardines
The service don’t even know what are they selling. Here is what I asked and what I got.
Atmosphere: 1
Food: 1
Service: 1
Sharon Trembulak
Boo boo literally 1 person I the entire store waited over 40 mins for food
Atmosphere: 1
Food: 1
Service: 1
Nicolas Gorden
Don’t go here, took 30 minutes with only two clients. 😖
Cynthia Gutierrez
Been parked waiting to order for 5 mins now....please wait.....because my son wants Sonic I'm waiting.... This has to be the worst customer service I've ever received.... If you can't afford employees that you can keep happy and make your $ as a business then close and let another company take the spot!
Atmosphere: 1
Service: 1
Adri Gar
They are making slush less better
Atmosphere: 2
Food: 2
Service: 3
Dallas N
Womp womp on my corndog. Looks like they forgot about it in the grease. Tastes like it’s been sitting under a warmer for two hours. 🥲
Atmosphere: 4
Food: 1
Service: 4
Brisa Aguilar
Every time they take forever , staff is not working or something and then they finally get to you and our out of this and that!
Linda Marie Martinez-Higgins
Store doesn't have enough people So service was slow It looks closed down
No one answered and two employees sitting in car do what I don't know. Finally one of them comes out of car and takes my order?????? All this for a tea after 20mins.???? Shaddy!!!!
Gauge Kirkpatrick
What is wrong with yalls slushes this is the second time(out of two times total) in the last week that I've gone to support yalls stores that I've gotten terrible not flavored enough slushes. These are supposed to be lemon berry slushes, was really looking forward to a good enjoyable slush and this white mystery liquid is what I get?
Juanita Cervantes
Went to 2 different sonic locations and both out slush ingredients really. Haven't been here in years and now I remember why. They are always out of something and take forever to place your order and the receive your order. Yeah won't be going back.
Sonia Polk
I purchased 3 slushes through the app this afternoon for the Valley Hi location store#3630, paid for my order and headed over to pick them up just to arrive and be told the slush machine was broken. They couldn’t refund my money id have to call and request a refund. I thought no big deal I’ll request my refund and go down the road to the next Sonic store #3934 so I Placed my order, sat in the drive though for over 5 minutes waiting for someone to acknowledge me just to be told the slush machine was broken here too. That is Two refunds I have to request now and I’m left wondering is this poor management or poor ownership. How do you have slush machines down during peak days they are needed and 2 different stores so close together. The stores are either not keeping up with these machine maintenance to prevent this from happening or why do you not have better maintenance to get these machines fix and back up and running for business. Moreover, why are we able to purchase something from the app that is not available. Their stores should have better access to remove unavailable items so that we do not have to request refunds after purchases that are not available. All around a disappointment!!!
veronica trujillo
Waited 20 minutes to start ordering and then be told they don't have slushes.
Great service. The assistant manager, Melissa, fixed my grilled cheese perfectly. She was very friendly and didn't take long for my order although she was by herself.
Atmosphere: 5
Food: 5
Service: 5
October 23, 2025, 7:15 PM customer service was full of attitude and this is what I was served
Atmosphere: 1
Food: 1
Service: 1
The service don’t even know what are they selling.
Here is what I asked and what I got.
Atmosphere: 1
Food: 1
Service: 1
Boo boo literally 1 person I the entire store waited over 40 mins for food
Atmosphere: 1
Food: 1
Service: 1
Don’t go here, took 30 minutes with only two clients. 😖
Been parked waiting to order for 5 mins now....please wait.....because my son wants Sonic I'm waiting.... This has to be the worst customer service I've ever received.... If you can't afford employees that you can keep happy and make your $ as a business then close and let another company take the spot!
Atmosphere: 1
Service: 1
They are making slush less better
Atmosphere: 2
Food: 2
Service: 3
Womp womp on my corndog. Looks like they forgot about it in the grease. Tastes like it’s been sitting under a warmer for two hours. 🥲
Atmosphere: 4
Food: 1
Service: 4
Every time they take forever , staff is not working or something and then they finally get to you and our out of this and that!
Store doesn't have enough people
So service was slow
It looks closed down
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
No one answered and two employees sitting in car do what I don't know. Finally one of them comes out of car and takes my order?????? All this for a tea after 20mins.???? Shaddy!!!!
What is wrong with yalls slushes this is the second time(out of two times total) in the last week that I've gone to support yalls stores that I've gotten terrible not flavored enough slushes. These are supposed to be lemon berry slushes, was really looking forward to a good enjoyable slush and this white mystery liquid is what I get?
Went to 2 different sonic locations and both out slush ingredients really. Haven't been here in years and now I remember why. They are always out of something and take forever to place your order and the receive your order. Yeah won't be going back.
I purchased 3 slushes through the app this afternoon for the Valley Hi location store#3630, paid for my order and headed over to pick them up just to arrive and be told the slush machine was broken. They couldn’t refund my money id have to call and request a refund. I thought no big deal I’ll request my refund and go down the road to the next Sonic store #3934 so I Placed my order, sat in the drive though for over 5 minutes waiting for someone to acknowledge me just to be told the slush machine was broken here too. That is Two refunds I have to request now and I’m left wondering is this poor management or poor ownership. How do you have slush machines down during peak days they are needed and 2 different stores so close together. The stores are either not keeping up with these machine maintenance to prevent this from happening or why do you not have better maintenance to get these machines fix and back up and running for business. Moreover, why are we able to purchase something from the app that is not available. Their stores should have better access to remove unavailable items so that we do not have to request refunds after purchases that are not available.
All around a disappointment!!!
Waited 20 minutes to start ordering and then be told they don't have slushes.
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