I used to come here every other week…. took about 10 minutes then when i arrived home to eat the food i noticed it was hard to chew on the inside of the sandwich as it was not cooked fully and there was multiple hairs found in the lettuce and sandwich it’s self Apparently they haven’t been using gloves and hairnets disgusting (update after i confronted them they gave me my money back but were very picky about giving me a refund when i was told i would just have to bring a receipt not the item which is in the trash back to the store DO NOT EAT HERE i came here for the past 2 years and to be treated like this when i have a issue wow…) big thumbs down to the management at this location maybe tell your employees to be responsible for their actions i understand no one wants to own up to it but come on….
Kid-friendliness: overpacked
Atmosphere: 1
Food: 1
Service: 1
antonio p
Customer before us walked in earlier assuming the review below me that was just posted he came in asking for his money back she asked “whats the issue with the order” he told them 3 times that hair was found and he already threw out the food he called before he got there they didn’t want to refund him but gave him the 10 back after a bit of arguing once i noticed what was going on i checked my food found little black hairs just as he described in my food i’m pissed I will not be returning here if they can’t keep basic health standards
Atmosphere: 1
Food: 1
Service: 1
Pollito
First off, it took forever to get my food! I was the only person in line and it took nearly 20 minutes to get my food. I get home and the order is all messed up. Absolutely ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Tori Eaton
Don’t go through the drive through. They won’t even try to serve you
Service: 1
Robert Koenigsberg
6 people working. 2 customers in the store. 1 person in line. People on their phone. 25 minutes for a chicken sandwich and fries. Slower than slow service.
Atmosphere: 1
Food: 3
Service: 1
BexarBulverde J
01/17/2025 4:45pm Please get a new staff. I hadn't been there in the last year. I decided to give it another try. I pulled up she said I'll be right with you. I ordered a burger at the drive thru and other things. I told her I wanted a burger with only chili and cheese. She asked me two more times. After I paid she (blondish brunette with tint) didn't give me a receipt. When I got home my burger was loaded with mayo, lettuce, tomato, pickles, cheese, barley no chili. I called back and told her what happened and my total was over $16 and I left not long ago. She had me call out my whole order again. She then asked can I remake it. I said I was already home but please train what only chili and cheese on a burger means. Sad it takes over 10 minutes and they still mess up your order
Atmosphere: 1
Food: 1
Service: 1
M R
Decent food for the price. The drink selection is massive and very different than what we have in Canada. The ice is amazing.
Atmosphere: 4
Food: 3
Service: 3
Scott Mueller
Absolutely disgusting place. Filthiest Sonic I've ever seen. No picture can capture the sticky floors and unwelcoming store. Trash, just like the people working there.
Atmosphere: 1
Food: 3
Service: 1
Kerrie Carnahan
I've never been here and then not tell me it's going to be 5 to 10 minutes to TAKE my order. Even when I'm the only customer. If there is new management I can't tell
Atmosphere: 1
Food: 1
Service: 1
Mendoza Calderon
Drive thru cashier and turned my business away because my card wouldn't swipe.
Would have thought I ordered ice and needs huh? This is my “strawberry slush”?. Only location that does this.
Atmosphere: 5
Food: 1
Service: 1
Benjamin Rios
The new management team that has taken over has made this place the best sonic in the city. They may take some time to make the food, but other locations are longer. I appreciate the time it takes because the food is fresh and made well. I appreciate the manager Stephen who has been kind and helpful. Not just to customers like myself but I’ve seen him training staff behind the counter with patience and professionalism. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
John Lopez
Customer service was great, staff was nice and friendly, food was good and fresh. They told me they were going to take a couple of minutes to make the chicken fresh, and that it was.
Atmosphere: 5
Food: 5
Service: 5
Josh M “MannaFeast”
I have been to this place about four times over a couple of years and it has only been decent twice. Everything is always cold and it takes so painfully long to get your order. I really don’t understand how it takes so long for fast food and it still be cold.
Atmosphere: 3
Food: 3
Service: 2
Marco Salazar
I've ate from here 3 times gotten sick twice and the last time the food was horrible
I used to come here every other week…. took about 10 minutes then when i arrived home to eat the food i noticed it was hard to chew on the inside of the sandwich as it was not cooked fully and there was multiple hairs found in the lettuce and sandwich it’s self Apparently they haven’t been using gloves and hairnets disgusting (update after i confronted them they gave me my money back but were very picky about giving me a refund when i was told i would just have to bring a receipt not the item which is in the trash back to the store DO NOT EAT HERE i came here for the past 2 years and to be treated like this when i have a issue wow…) big thumbs down to the management at this location maybe tell your employees to be responsible for their actions i understand no one wants to own up to it but come on….
Kid-friendliness: overpacked
Atmosphere: 1
Food: 1
Service: 1
Customer before us walked in earlier assuming the review below me that was just posted he came in asking for his money back she asked “whats the issue with the order” he told them 3 times that hair was found and he already threw out the food he called before he got there they didn’t want to refund him but gave him the 10 back after a bit of arguing once i noticed what was going on i checked my food found little black hairs just as he described in my food i’m pissed I will not be returning here if they can’t keep basic health standards
Atmosphere: 1
Food: 1
Service: 1
First off, it took forever to get my food! I was the only person in line and it took nearly 20 minutes to get my food. I get home and the order is all messed up. Absolutely ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Don’t go through the drive through. They won’t even try to serve you
Service: 1
6 people working. 2 customers in the store. 1 person in line. People on their phone. 25 minutes for a chicken sandwich and fries. Slower than slow service.
Atmosphere: 1
Food: 3
Service: 1
01/17/2025 4:45pm Please get a new staff. I hadn't been there in the last year. I decided to give it another try. I pulled up she said I'll be right with you. I ordered a burger at the drive thru and other things. I told her I wanted a burger with only chili and cheese. She asked me two more times. After I paid she (blondish brunette with tint) didn't give me a receipt. When I got home my burger was loaded with mayo, lettuce, tomato, pickles, cheese, barley no chili. I called back and told her what happened and my total was over $16 and I left not long ago. She had me call out my whole order again. She then asked can I remake it. I said I was already home but please train what only chili and cheese on a burger means. Sad it takes over 10 minutes and they still mess up your order
Atmosphere: 1
Food: 1
Service: 1
Decent food for the price. The drink selection is massive and very different than what we have in Canada. The ice is amazing.
Atmosphere: 4
Food: 3
Service: 3
Absolutely disgusting place. Filthiest Sonic I've ever seen. No picture can capture the sticky floors and unwelcoming store. Trash, just like the people working there.
Atmosphere: 1
Food: 3
Service: 1
I've never been here and then not tell me it's going to be 5 to 10 minutes to TAKE my order. Even when I'm the only customer. If there is new management I can't tell
Atmosphere: 1
Food: 1
Service: 1
Drive thru cashier and turned my business away because my card wouldn't swipe.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Would have thought I ordered ice and needs huh? This is my “strawberry slush”?. Only location that does this.
Atmosphere: 5
Food: 1
Service: 1
The new management team that has taken over has made this place the best sonic in the city. They may take some time to make the food, but other locations are longer. I appreciate the time it takes because the food is fresh and made well. I appreciate the manager Stephen who has been kind and helpful. Not just to customers like myself but I’ve seen him training staff behind the counter with patience and professionalism. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Customer service was great, staff was nice and friendly, food was good and fresh. They told me they were going to take a couple of minutes to make the chicken fresh, and that it was.
Atmosphere: 5
Food: 5
Service: 5
I have been to this place about four times over a couple of years and it has only been decent twice. Everything is always cold and it takes so painfully long to get your order. I really don’t understand how it takes so long for fast food and it still be cold.
Atmosphere: 3
Food: 3
Service: 2
I've ate from here 3 times gotten sick twice and the last time the food was horrible
Atmosphere: 1
Food: 1
Service: 1
Loading...