Waited 10-15 min to receive what appeared and tasted like bad milk or some sort of expired ingredient in a milkshake. Disgusting and concerning.
Atmosphere: 1
Food: 1
Service: 3
Justo Jitz
Need to be closed down signs don't work trash everywhere looks almost abandoned workers don't clean or like there job i don't know why this place is still open
Atmosphere: 1
Food: 1
Service: 1
Dresden G
Cold fries. Barely any drink in this giant cup of mostly ICE. And they didn't have change in hand. And asked if shorting me was 'okay'. Do not go here. They didn't even have ice cream.
Atmosphere: 1
Food: 1
Service: 1
dominica rodriguez
Unless you wanna wait thirty minutes for cold food the wrong drink and rude ass people I would just go somewhere else they clearly hate their jobs and customers here
Atmosphere: 1
Food: 1
Service: 1
Trish Perez
50 min just for a small cookie dough blast and a large slush we ordered online. Then had to ask 3 times what was ordered like get it together. Then comes back to say we have no ice cream then has ice cream. 🤦
Service: 1
Maria Rodriguez
They only have drinks and slushies.
Atmosphere: 1
Food: 1
Service: 1
Linda Garza
First of all, they never answer the telephone. Second, Specials are advertised on TV and When you go to order it, they say that it’s not on special 🤷🏻♀️. I have tried this place twice, and each time it’s a disappointment.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Onion Rings, Tots, Corn Dog
Salomon
had a very disappointing experience at this location. Even though the place was practically empty, it took 20 minutes for my order, and when I finally asked about it, they admitted they had mistakenly marked my food as delivered. All I got was an apology and a refund. While I appreciate the apology, it felt like they didn’t care to go above and beyond to fix their mistake or make up for the inconvenience. How do you make such an error when it’s not even busy? The service here is incredibly slow and unorganized.
Atmosphere: 1
Cassandra Solomon
Went for a grilled cheese burger, no onions. I got burnt cheese plus onions :(
Atmosphere: 1
Food: 1
Service: 2
LauraM Mejorado
Get new employees the current workers look burned out and tired of dealing with customers. it's sad how everyone in the world deals with the same bullshit. But fast food workers do the worst job..
I bought 3 burgers 2 different kinds. We get home. And the buns smelled like fish! Even though they don't sell fish anything there. I contacted web service. They promised freebie. Didn't get squat. This location nasty becareful.
Rodney Schlather
Food order took to long to get out for a on line order.
Atmosphere: 2
Food: 4
Service: 2
Sarina Rae Rangel
We waited for 30ish mins for our food, just to receive it ice cold. The girl came out and told us they were taking long because the buns were frozen.. we didn’t mind the wait. We got the food cold . We had them remake it, which took another 30 mins just for them to give it to us slightly warmer but still cold! Not to mention it was made wrong . The burgers were supposed to be plain , and they had everything on them. I called the restaurant and serenity the manger was like what do you want to do about it . I told her the burgers were supposed to be plain she said that it wasn’t on the receipt. She had it correct on the screen but when she changed the order she forgot to put it on there . She tried to argue with me that it didn’t say plain . I told her regardless we waited for an hour just to get cold food twice. She asked again what do I want to do about it? I told her I wanted a refund because it was already 8pm and I’m not waiting any longer . She told me I would have to go and talk to the main manger in the morning.
On top of all this I still had to microwave the food just to make sure the kids where able to eat something hot !!
My 5 year didn’t like it because it was shaky from the microwave.
40 dollars down the drain for crap food .. I’m so upset
Shaun Phillips
Been waiting for an hour for a mobile order horrible service
Johnnie Zamora
Sonic is open til 11, I had came by for an Oreo shake. And they're gonna tell me they're not doing ice cream right now? Really? At a place that is popular for that and other drinks. Very disappointing. I don't know who was working tonight 10/26/24 but that's some lazy attitude.
Waited 10-15 min to receive what appeared and tasted like bad milk or some sort of expired ingredient in a milkshake. Disgusting and concerning.
Atmosphere: 1
Food: 1
Service: 3
Need to be closed down signs don't work trash everywhere looks almost abandoned workers don't clean or like there job i don't know why this place is still open
Atmosphere: 1
Food: 1
Service: 1
Cold fries. Barely any drink in this giant cup of mostly ICE. And they didn't have change in hand. And asked if shorting me was 'okay'. Do not go here. They didn't even have ice cream.
Atmosphere: 1
Food: 1
Service: 1
Unless you wanna wait thirty minutes for cold food the wrong drink and rude ass people I would just go somewhere else they clearly hate their jobs and customers here
Atmosphere: 1
Food: 1
Service: 1
50 min just for a small cookie dough blast and a large slush we ordered online. Then had to ask 3 times what was ordered like get it together. Then comes back to say we have no ice cream then has ice cream. 🤦
Service: 1
They only have drinks and slushies.
Atmosphere: 1
Food: 1
Service: 1
First of all, they never answer the telephone. Second, Specials are advertised on TV and When you go to order it, they say that it’s not on special 🤷🏻♀️. I have tried this place twice, and each time it’s a disappointment.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Onion Rings, Tots, Corn Dog
had a very disappointing experience at this location. Even though the place was practically empty, it took 20 minutes for my order, and when I finally asked about it, they admitted they had mistakenly marked my food as delivered. All I got was an apology and a refund. While I appreciate the apology, it felt like they didn’t care to go above and beyond to fix their mistake or make up for the inconvenience. How do you make such an error when it’s not even busy? The service here is incredibly slow and unorganized.
Atmosphere: 1
Went for a grilled cheese burger, no onions.
I got burnt cheese plus onions :(
Atmosphere: 1
Food: 1
Service: 2
Get new employees the current workers look burned out and tired of dealing with customers. it's sad how everyone in the world deals with the same bullshit. But fast food workers do the worst job..
Restaurantji Recommends
I bought 3 burgers 2 different kinds. We get home. And the buns smelled like fish! Even though they don't sell fish anything there. I contacted web service. They promised freebie. Didn't get squat. This location nasty becareful.
Food order took to long to get out for a on line order.
Atmosphere: 2
Food: 4
Service: 2
We waited for 30ish mins for our food, just to receive it ice cold. The girl came out and told us they were taking long because the buns were frozen.. we didn’t mind the wait. We got the food cold . We had them remake it, which took another 30 mins just for them to give it to us slightly warmer but still cold! Not to mention it was made wrong . The burgers were supposed to be plain , and they had everything on them. I called the restaurant and serenity the manger was like what do you want to do about it . I told her the burgers were supposed to be plain she said that it wasn’t on the receipt. She had it correct on the screen but when she changed the order she forgot to put it on there . She tried to argue with me that it didn’t say plain . I told her regardless we waited for an hour just to get cold food twice. She asked again what do I want to do about it? I told her I wanted a refund because it was already 8pm and I’m not waiting any longer . She told me I would have to go and talk to the main manger in the morning.
On top of all this I still had to microwave the food just to make sure the kids where able to eat something hot !!
My 5 year didn’t like it because it was shaky from the microwave.
40 dollars down the drain for crap food ..
I’m so upset
Been waiting for an hour for a mobile order horrible service
Sonic is open til 11, I had came by for an Oreo shake. And they're gonna tell me they're not doing ice cream right now? Really? At a place that is popular for that and other drinks. Very disappointing. I don't know who was working tonight 10/26/24 but that's some lazy attitude.
Service: 1
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