I have been to nearly every Starbucks in San Antonio and can honestly say this one is the best. The outdoor seating could use an upgrade but the service at this location could turn the crankiest Karen into the sweetest Sophie. I absolutely love the staff here, I drive 26 minutes to get to this Starbucks. No they don’t know me or my order. They are just genuinely kind and wonderful not just to me but everyone. I sit in here and see them time and time again provide excellent customer service every time without fail. I would be happy to have any of them working with me!! Best Starbucks in San Antonio!!
Atmosphere: 4
Food: 4
Service: 5
Andrea Morales
Went inside to pick up an order for a customer as an uber eats delivery and had a horrible experience here. All employees standing around attending to drive thru (which wasn’t that busy) and one customer inside. Not one employee greeted me or acknowledged that I was at the “pick up counter”. Several of them made eye contact and then turned their backs. One employee named Cece was having a whole conversation on her headset that wasn’t work related at all so getting her attention was a loss cause. There was maybe 5 or 6 other employees that kept looking over but didn’t say anything. When I finally stood there for over 6 minutes I went up to Cece asking if my customers order was ready she said not all of it and had the food portion sitting up at the counter for the longest time. Definitely getting cold. Then finally completed the order with a pumpkin spice latte. Mind you the customer had only ordered 2 items!! I just want to state that as slow as it was on this Sunday around (8:30 a.m.) service definitely could’ve been better. I also was reviewed by the customer stating items were not fresh. I wonder why. I’m a great delivery driver, & that order could’ve been great had the staff actually been attentive and showed some customer service. I only got the names of 2 employees that were being rude which were Ben and Cece. Whoever else worked this morning should definitely be trained on how to provide customer service . I’ve been to several Starbucks locations and this one is by far the worst one I’ve stopped at. Avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Calvin Fletcher
Some discount veterans discount
Gina Guillen
Everything is awesome
Atmosphere: 5
Food: 5
Service: 5
Kenzi Sutherlin
Always super clean inside, the staff are friendly, and my drink and food are always correct and delicious!
Atmosphere: 5
Food: 5
Service: 5
Jovan Robles
They have very bad customer service. They didn’t let us know the order was ready. Very rude and they feel entitled to a tip
Atmosphere: 1
Food: 1
Service: 1
Dave Lindgren
Always a smile to start the morning
Atmosphere: 5
Food: 5
Service: 5
Theonly One
Stop asking for tips when you keep messing up orders, and you don't even try to be friendly with your RBF and colored hair. Then you always look at the reader after to see if the price increases. I used to go in springtown, and the server decorated the cup around the drink. The little things make a big difference. Especially with your wooden chairs and unpleasant interior designs. Unlike the old couches and plants from before.
Lovely service Lovely 😍 staff Very cheap prices 😘👍 I will MOST DEFINITELY come back 😁
Atmosphere: 5
Food: 5
Service: 5
Solace Lafferty
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Mafer Ag
I am a pretty understanding person, first I ordered a bread online and when I get to the window it’s not available. Second, the guy at the drive-thru window had nothing close to good attitude, he was so rude as if I was bothering him. I understand we have bad days but if you are in customer service you can’t let that show. Please hire people that are happy to help us customers. Won’t be coming back to this location.
Atmosphere: 3
Food: 5
Service: 1
David
I love the Cortado.
Atmosphere: 5
Food: 5
Service: 5
Ralph Franco
Good service, consistent quality, what you expect from Starbucks. Not many tea choices. Was rather crowded but we didn't have to wait long to get a seat indoors. Plenty of outdoor seating if the weather cooperates.
I have been to nearly every Starbucks in San Antonio and can honestly say this one is the best. The outdoor seating could use an upgrade but the service at this location could turn the crankiest Karen into the sweetest Sophie. I absolutely love the staff here, I drive 26 minutes to get to this Starbucks. No they don’t know me or my order. They are just genuinely kind and wonderful not just to me but everyone. I sit in here and see them time and time again provide excellent customer service every time without fail. I would be happy to have any of them working with me!! Best Starbucks in San Antonio!!
Atmosphere: 4
Food: 4
Service: 5
Went inside to pick up an order for a customer as an uber eats delivery and had a horrible experience here. All employees standing around attending to drive thru (which wasn’t that busy) and one customer inside. Not one employee greeted me or acknowledged that I was at the “pick up counter”. Several of them made eye contact and then turned their backs. One employee named Cece was having a whole conversation on her headset that wasn’t work related at all so getting her attention was a loss cause. There was maybe 5 or 6 other employees that kept looking over but didn’t say anything. When I finally stood there for over 6 minutes I went up to Cece asking if my customers order was ready she said not all of it and had the food portion sitting up at the counter for the longest time. Definitely getting cold. Then finally completed the order with a pumpkin spice latte. Mind you the customer had only ordered 2 items!! I just want to state that as slow as it was on this Sunday around (8:30 a.m.) service definitely could’ve been better. I also was reviewed by the customer stating items were not fresh. I wonder why. I’m a great delivery driver, & that order could’ve been great had the staff actually been attentive and showed some customer service. I only got the names of 2 employees that were being rude which were Ben and Cece. Whoever else worked this morning should definitely be trained on how to provide customer service . I’ve been to several Starbucks locations and this one is by far the worst one I’ve stopped at. Avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Some discount veterans discount
Everything is awesome
Atmosphere: 5
Food: 5
Service: 5
Always super clean inside, the staff are friendly, and my drink and food are always correct and delicious!
Atmosphere: 5
Food: 5
Service: 5
They have very bad customer service. They didn’t let us know the order was ready. Very rude and they feel entitled to a tip
Atmosphere: 1
Food: 1
Service: 1
Always a smile to start the morning
Atmosphere: 5
Food: 5
Service: 5
Stop asking for tips when you keep messing up orders, and you don't even try to be friendly with your RBF and colored hair. Then you always look at the reader after to see if the price increases. I used to go in springtown, and the server decorated the cup around the drink. The little things make a big difference. Especially with your wooden chairs and unpleasant interior designs. Unlike the old couches and plants from before.
Atmosphere: 1
Food: 3
Service: 2
I ordered online. Carmel Frappuccino
Atmosphere: 5
Service: 5
Very good
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Lovely service
Lovely 😍 staff
Very cheap prices
😘👍 I will MOST DEFINITELY come back 😁
Atmosphere: 5
Food: 5
Service: 5
Delicious food
Atmosphere: 5
Food: 5
Service: 5
I am a pretty understanding person, first I ordered a bread online and when I get to the window it’s not available. Second, the guy at the drive-thru window had nothing close to good attitude, he was so rude as if I was bothering him. I understand we have bad days but if you are in customer service you can’t let that show. Please hire people that are happy to help us customers. Won’t be coming back to this location.
Atmosphere: 3
Food: 5
Service: 1
I love the Cortado.
Atmosphere: 5
Food: 5
Service: 5
Good service, consistent quality, what you expect from Starbucks. Not many tea choices. Was rather crowded but we didn't have to wait long to get a seat indoors. Plenty of outdoor seating if the weather cooperates.
Atmosphere: 5
Food: 5
Service: 5
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