Starbucks
$ • Coffee Shops
Hours:
5314 Thousand Oaks Dr, San Antonio
(210) 468-9486
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Went there just now and the drive-thru was backed up almost to the street, so i pulled into the first mobile customer spot I could squeeze into — almost all parking blocked by drive-thru. Went inside and not one person behind the counter acknowledged. We stood there and waited, no one said “good morning we’ll be right with you” or anything. After 2 minutes we left. Focused too much on the drive-thru to acknowledge walk-ins? I’ll go to Dutch Bros where they want my biz.
I have to brag on this location! My car broke down at the Valero yesterday and I was stranded for 6 hours waiting on a tow truck. Nick and Kate were absolutely amazing and bent over backwards to make sure I was safe, comfortable and taken care of. Some of the best customer service and hospitality I’ve ever received. Thank you from the bottom of my heart for caring when you didn’t have to. I hope Starbucks knows and recognizes that you two are top notch employees and should...read full review
usually have great experiences..but today ...they didn't get their delivery of breakfast sandwiches!!! I'm so hurt.....
Ratings
Menu
Hours
| Monday | 4:30AM - 9:30PM |
| Tuesday | 4:30AM - 9:30PM |
| Wednesday | 4AM - 6PM |
| Thursday | 6AM - 6PM |
| Friday | 4:30AM - 9:30PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 9:30PM |
People in San Antonio Also Viewed
The Starbucks coffee shop offers a mixed experience for customers. While some have encountered issues with drive-thru service, incorrect orders, and rude staff, many others find the service excellent and the staff kind. This particular location is praised for its friendly baristas, clean restrooms, and superior coffee quality compared to other Starbucks stores. The atmosphere is described as quite, making it a great place to grab a cup of coffee or recharge. The staff's warm greetings, attentive service, and personalized touches, such as writing encouraging messages on lids, have left a positive impression on customers. Overall, this Starbucks provides a welcoming environment, with a focus on customer satisfaction.