Starbucks

18154 Blanco Rd #106, San Antonio
(210) 493-2283

Recent Reviews

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Jonathan Barker

Great service and always kind. This is the most convenient store for my commute and they are always so kind and working so hard!

Food: 5

Service: 5

Eva Podanoffsky

I order the iced coffee and they just throw everything together with ice 🤨 im a barista I know when the coffee it’s with ice you shake everything together to blend the flavor 🤦🏻‍♀️ please get your baristas trained, if I knew I have to mix it myself I would make it at home, so I paid 6 dlls for work on my own drink 👎

Atmosphere: 1

Food: 1

Service: 1

Helen Smith

Great service! Y'all are so good especially my home Starbucks at service that I visit almost every morning. Thanks!

Dietary restrictions: Lower calories

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Apple Croissant

MARISA CHIAO

Alyssa & her team made my first of year PSL even more special ? although it's drive thru only, but it does have a cute outdoor patio you can hang out and chat with crew!

Atmosphere: 5

Food: 5

Service: 5

S. H.D.

This morning I went in for a pick me up because I really needed one. I'm sure that I met an angel, Griffin greeted me kindly and saw me crying at the window. I must have been a wreck, as I just dropped off my son for pre-k and he was crying and so was I. I was met with the most beautiful peptalk, plus she made me laugh, shared her own experiences, and called me a great mom. It was such a gift to me in that moment. Thank you Griffin and the Starby's team❤️

Atmosphere: 5

Food: 5

Service: 5

Gerard Obaya

I bought an iced coffee latte, but it tasted terrible!
McDonald's iced coffee caramel tastes great!!!

Atmosphere: 4

Food: 4

Service: 4

Rodriguez NyL

Employees here are very nice . Always make my drink really good

Atmosphere: 5

Food: 5

Service: 5

John

Closes randomly due to short staffed a lot

Rosana

I ordered a "strong black tea" with steamed milk at the drive through and granted the person waiting on me was very pleasant but we didn't discuss tea options. I got my order and drove off to an appointment. When I stopped to remove the tea bags I realize they had given me Earl Gray, of which I am not a fan and even less so with milk. With no time to go back, I returned on Friday. Yikes! What terrible customer service! I went to the walk up window and after explaining, the young lady first said that she always tells the customers about the options available (not very helpful) and that "next time" I should be specific about what tea I want (true that) and "next time" I should call ahead to let them know I had a problem. I told her without the receipt I wouldn't have a phone number and was informed that I could go online and look it up (obviously true because I found the website to do this review). Next in her "scold the customer" dialog I was informed that her manager would probably tell her not to replace the tea, but she would do it anyway.Starbucks has always been known for their amazing customer service. I have never been treated like this. There will be no "next time" at this location and now that I am retired, over-priced drinks are probably something I can give up anyway. And while I am ranting, I really dislike this payment system that asks if you want to tip!

Atmosphere: 5

Food: 1

Service: 1

Sandra McMinn

Took nearly 10 min to get a black coffee.

E Mac

Order online but once I got there they told me they were out of the product, but had some earlier. Not sure what the point is of placing an order beforehand if it’s just going to be sold to other customers. No one even bothered to call as well, so I had to drive all the way there just to find out.

Atmosphere: 1

Food: 1

Service: 1

Mark Stevens

Great service and friendly staff. Made an order and just enjoyed hanging out on the front porch/deck area.

Lindsey S

This Starbucks is never very busy, and has very friendly staff. Standard Starbucks menu, order has always been accurate. There is a drive through hidden behind the row of buildings.

Atmosphere: 5

Food: 5

Service: 5

Cynthia Marie Garcia

The team at this location is top notch!! Always so friendly! Hands down the BEST in town ❣️

Atmosphere: 5

Food: 5

Service: 5

Lauren Shepard

I’ve visited this Starbucks location at least once a week for the past three years.Every time I visit, the team over achieves the expectation, I didn’t even know I had for the visit.Happy to see me, they know me by my name, ask how my family is, and sincerely wish be a fantastic day.My wait is short, my coffee is great, my food is hot, and I drove an extra few miles out of my way to visit because of my experiences.Jasmine! Your leadership is amazing!Thank you for leading in a way the inspires the team!Almost three years y’all! Thank you ?

Atmosphere: 5

Food: 5

Service: 5

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