Starbucks
10826 Culebra Rd, San Antonio
(210) 688-0805
Recent Reviews
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I was greeted upon entry, my order was complete and fresh in a timely manner, and the employees were all working hard! This is a great Starbucks location!
Atmosphere: 5
Food: 5
Service: 5
We sampled both new holiday coffee flavors and they were wonderful, served by an expert barista who handled the drive-thru window admirably as well as being super friendly and understanding about how we wanted our coffee drinks. Definitely a must-go to place on our future trips to that part of town.
Atmosphere: 5
Food: 5
Service: 5
I ordered my coffee and offered them my $50.00 bill which they declined to take. I guess cash is no longer king. If you refuse my payment, I will take my business elsewhere.
Always good from the Staff, Coffees, and beautiful cups!! Get your Christmas ornament!!
Atmosphere: 5
Food: 5
Service: 5
The staff are very pleasant and very professional.
Atmosphere: 5
Food: 5
Service: 5
Friendly and good customer service! Been a regular for a while and is my fav location!
For several this was my favorite Starbucks, they treated me like a prince every time I came by to grab coffee for my wife (which was several mornings a week after group runs at this store) and sometimes breakfast for me. That changed so abruptly a few weeks ago. Today was my last stop by here. Those employees have left and their replacements turned this store into the more typical American experience; indifferent, low energy, slightly insulting caretakers. Such a shame. The sweetest young people worked here for such a long while (surely moving on to bigger and better things) and have left behind nary a sign that this was once one of Starbucks’ shiniest jewels. No diamonds in this group, just lumps of rock.
Atmosphere: 2
Food: 5
Service: 1
Great experience
Atmosphere: 5
Food: 5
Service: 5
the veterans day specials are extremely misleading. they dont even give much of a selection. Very upsetting.
Made me jelly belly:)
Restaurantji Recommends
Jake & Lexi
Thanks so much for accommodating my crazy request! We are going to celebrate National Starbucks Day in style!
Such sweet &friendly staff.
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE CUSTOMER SERVICE. Said at noon on a Sunday they're out of cold foam and whip cream, gave a croissant straight from thr fridge, not warmed, gave the wrong cake pop and filled a drink barely 2/3 full. Worst starbucks especially when they're rude to you and act annoyed at your order and then what seems to intentionally mess it up.
Food: 1
Service: 1
Ordered my drink through the app to pick up in drive thru, like I do, every day. I get to the window and my drink is 3/4s of the way full, a venti, $7 drink. I ask why it’s not how it normally comes and the rude young lady at the window informed me that Starbucks has a new “standard” which is to apparently not fill the cup when you order light ice as a beverage modifier in the app. She says she will pour more milk in my drink (I ordered a drink with oat milk) and that I should have specified I wanted more oat milk in the app or paid for another shot of espresso. I called to speak with a manager and she was no more helpful than the girl at the window, so here is a standard you can hold your employees to straight from a Starbucks customer service rep who explained their standards.
Atmosphere: 1
Food: 1
Service: 1
I was charged almost $9 for a drink! I ordered extra mango dragonfruit inclusions which I was charged for. Most Starbucks will include them at no charge since they are in the drink originally. The gal through the drive thru gave me a snooty unprofessional snarl then told me that ALL Starbucks should be doing this. I told her”NO THEY DONT!” and drove off leaving her with my drink. I will NEVER GO HERE again. Rude STAFF STAY AWAY!!! I’ll stick to my regular store from now on!!!
Atmosphere: 1
Food: 1
Service: 1
One of my favorite drinks Caramel Frappuccino 😋😋 so GOOD ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
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