Latte cup was only 3/4 full. Basically paid venti price for a grande drink in a venti cup
MariaA PColon
Of all the 3 Starbucks I visited that day, it was the only one where I found what I was looking for. Good Variety. The girl at the drive thru is very Friendly and respectful. It wasn't full. So the service was without delay. Excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Kris Laguana
Love this location!Only ordered about 5 times from here, so I just recently became a regular. The entire staff has exceptional customer service, but I’d like to take some time out and thank Katie with a K for remembering my name!
Atmosphere: 5
Food: 5
Service: 5
Skyler M
I’ve been to several Starbucks, and I must say, hands-down the drive-through ladies are the most friendliest. Nowadays, that great service is hard to find either workers at other places appear to act robotic or just don’t seem to care. It’s a nice change. Who ever is doing the hiring… great job hiring the right people that actually seem to enjoy what they do and still carry a smile. Overall great customer service!!!!
Atmosphere: 4
Food: 5
Service: 5
Angelina Avilez
Ever since this location has opened, it has become my regular location. I’m a coffee drinker and I know how I like my coffee and I know when it doesn’t look right. Lately My orders for the past 3 to 4 times have been incorrect or taste just like milk or water down. Today I asked an employee named Hannah if they could remake my drink because it tasted like milk and every time I encounter with this specific employee she rolls her eyes and gives me the most attitude in the mornings which is unacceptable. I understand. It could get frustrating when it’s busy and the client is asking you to remake the drink but I’m Not paying for a water down drink !
Atmosphere: 3
Food: 1
Mary Ann Dominguez
Great Atmosphere and great customer serviceParking: Na
Atmosphere: 5
Service: 5
Recommended dishes: Frappuccino
L H
my only complaint is !The coffee always taste very water down here. I been here 3 times and same issue.
Atmosphere: 5
Food: 1
Service: 5
Christopher Liserio
It’s a Starbucks. Never expect anything other than amazing and this one doesn’t disappoint. I’m not a regular like I used to be at my old Starbucks since I moved so they don’t know me by name yet, but I feel like this staff would know me if I visited more often.
Atmosphere: 5
Food: 5
Service: 5
Paul Nguyen
One of the newest Starbucks Cafe restaurants opened in San Antonio, the great Westover Hills areas. The atmosphere was impressive and spacious. The store looks great with natural wood style furnitures and ceiling. Very modern and well ligthing cafe. They made my daily espresso drink perfectly and customer service was great. They were doing so much mobile or online orders. Big shout out to Adrian, Katherine, the staffs and the store manager Tara to make our customer experience great. We wish they have more Starbucks merchandises. Highly recommend for any visitor or Starbucks coffee lovers. You should come by and check it out.Updated. Come by and get your FREE Starbucks Red Cup now. It's only once a year before it ran out! 11/16/2023
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Frappuccino
Fernando Oliva
This is a new location between westover hills and culebra. Getting out of seaworld you can grab a nice cup of joy here. The customer service is great and the beverages were made just like we ordered.
Our entire team (40+) ordered individual coffee and food and the Baristas were the best!! So pleasant, welcoming and accommodating. Thankful for amazing employees and great customer service!!
At approximately 2:20 pm Oct 31,while placing my order, not sure which female employee was on the intercom, she did not give me the options for my coffee, coconut milk, extra shot , etc. and “, instead said “what’s next “I replied I’m not finish telling you what all i want in the coffee , before I can get all the words out she uttered “whats next “ again ,horrible training. better service: 8110 w Loop 1604 N, San Antonio 78250
Service: 1
Patti Kraus
I am SO impressed with the customer service at this location!!!!Brianna KNEW my order when I approached the counter- I was SO impressed by this young lady!!Coincidentally she is the shift lead- she deserves it!!My favorite location to go to !!
Atmosphere: 5
Service: 5
Lauren Winters
Placed my order, said ready by 1:56 i picked up my drink by 2pm and it looked like a mess someone accidentally added whip then removed it there was chunks in the coffee , there was no ice in my iced coffee and it was not cold at all. I had tipped before hand and promptly removed the tip. I got an iced doppio with white chocolate and 3/4 oat milk.I kinda dont trust them to fix it and i cant go back so its going in the trash.It look seperated or gone bad i am posting this review 20 minutes after.The photos i took 6 mins after i picked it up
Latte cup was only 3/4 full. Basically paid venti price for a grande drink in a venti cup
Of all the 3 Starbucks I visited that day, it was the only one where I found what I was looking for. Good Variety. The girl at the drive thru is very Friendly and respectful. It wasn't full. So the service was without delay. Excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Love this location!Only ordered about 5 times from here, so I just recently became a regular. The entire staff has exceptional customer service, but I’d like to take some time out and thank Katie with a K for remembering my name!
Atmosphere: 5
Food: 5
Service: 5
I’ve been to several Starbucks, and I must say, hands-down the drive-through ladies are the most friendliest. Nowadays, that great service is hard to find either workers at other places appear to act robotic or just don’t seem to care. It’s a nice change. Who ever is doing the hiring… great job hiring the right people that actually seem to enjoy what they do and still carry a smile. Overall great customer service!!!!
Atmosphere: 4
Food: 5
Service: 5
Ever since this location has opened, it has become my regular location. I’m a coffee drinker and I know how I like my coffee and I know when it doesn’t look right. Lately My orders for the past 3 to 4 times have been incorrect or taste just like milk or water down. Today I asked an employee named Hannah if they could remake my drink because it tasted like milk and every time I encounter with this specific employee she rolls her eyes and gives me the most attitude in the mornings which is unacceptable. I understand. It could get frustrating when it’s busy and the client is asking you to remake the drink but I’m Not paying for a water down drink !
Atmosphere: 3
Food: 1
Great Atmosphere and great customer serviceParking: Na
Atmosphere: 5
Service: 5
Recommended dishes: Frappuccino
my only complaint is !The coffee always taste very water down here. I been here 3 times and same issue.
Atmosphere: 5
Food: 1
Service: 5
It’s a Starbucks. Never expect anything other than amazing and this one doesn’t disappoint. I’m not a regular like I used to be at my old Starbucks since I moved so they don’t know me by name yet, but I feel like this staff would know me if I visited more often.
Atmosphere: 5
Food: 5
Service: 5
One of the newest Starbucks Cafe restaurants opened in San Antonio, the great Westover Hills areas. The atmosphere was impressive and spacious. The store looks great with natural wood style furnitures and ceiling. Very modern and well ligthing cafe. They made my daily espresso drink perfectly and customer service was great. They were doing so much mobile or online orders. Big shout out to Adrian, Katherine, the staffs and the store manager Tara to make our customer experience great. We wish they have more Starbucks merchandises. Highly recommend for any visitor or Starbucks coffee lovers. You should come by and check it out.Updated. Come by and get your FREE Starbucks Red Cup now. It's only once a year before it ran out! 11/16/2023
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Frappuccino
This is a new location between westover hills and culebra. Getting out of seaworld you can grab a nice cup of joy here. The customer service is great and the beverages were made just like we ordered.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice atmosphere and kind staffs!
Atmosphere: 5
Food: 5
Service: 5
Our entire team (40+) ordered individual coffee and food and the Baristas were the best!! So pleasant, welcoming and accommodating. Thankful for amazing employees and great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Cinnamon Coffee Cake, Frappuccino, Everything Bagel
At approximately 2:20 pm Oct 31,while placing my order, not sure which female employee was on the intercom, she did not give me the options for my coffee, coconut milk, extra shot , etc. and “, instead said “what’s next “I replied I’m not finish telling you what all i want in the coffee , before I can get all the words out she uttered “whats next “ again ,horrible training. better service: 8110 w Loop 1604 N, San Antonio 78250
Service: 1
I am SO impressed with the customer service at this location!!!!Brianna KNEW my order when I approached the counter- I was SO impressed by this young lady!!Coincidentally she is the shift lead- she deserves it!!My favorite location to go to !!
Atmosphere: 5
Service: 5
Placed my order, said ready by 1:56 i picked up my drink by 2pm and it looked like a mess someone accidentally added whip then removed it there was chunks in the coffee , there was no ice in my iced coffee and it was not cold at all. I had tipped before hand and promptly removed the tip. I got an iced doppio with white chocolate and 3/4 oat milk.I kinda dont trust them to fix it and i cant go back so its going in the trash.It look seperated or gone bad i am posting this review 20 minutes after.The photos i took 6 mins after i picked it up
Food: 1
Service: 1