Wanted subway for the first time in years. Ordered for pickup. Cold cut wasn't available and neither was lettuce. Got Black Forest ham and was given 2 slices. Was also given buffalo sauce instead of creamy Sriracha. My boyfriend ordered the Spicy Nacho sub and it came with provolone instead of pepper jack and cheddar and also with Buffalo sauce instead of Sriracha. Messily made, skimpy with portions even despite the inconvenience of not having what was ordered and making substitutions on their own regard. Safe to say it may be another few years before I have Subway again, especially at this location.
Atmosphere: 1
Food: 1
Service: 1
Ana De Avila Sanchez
In the picture, what I ordered and what I got. HORRIBLE Location. Very, VERY little meat, non provolone, no lettuce, no jalapenos, no honey mustard…
Food: 1
Service: 3
Mauricio Espino
I placed my order at 6:40 and they told me 7:00 PM. It was ready. I arrived at 7:15 and they told me the sandwiches weren't there yet. They told me in 5 minutes and I left at 7:40. The sandwiches are very poorly made. They didn't have what I had asked for. I asked for double protein and they didn't give it. The place is run by people who don't know what they are doing. Don't go to that Subway, it's a shame. Disgusting.
Atmosphere: 2
Food: 1
Service: 1
allende6
My wife and my kid just went to get some food to this awful customer service store She was ignored by the staff They have to fire all the staff from this place We definitely NEVER coming back to this place Jersey Mikes is our new place to get our sandwiches
Atmosphere: 1
Food: 1
Service: 1
Barry Steveson
TBH, with Subway you're never quite sure what you will get, but this location was a good experience.
Even though they were busy, staff was friendly and expedient - and our sandwiches were great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss, Cookies
Courtney Perez
Okay this isn’t the first time I had problems with this subway, the first time I asked if they could give me a soup cup with nothing in it for my autistic child who I didn’t want to feel left out when eating dinner that night. They proceeded to tell me they don’t sell those? I was furious but I tried them again a few weeks later. Here I am sitting in my car a hour after placing my order trying to get the correct sandwiches I done been home and came back and they still ain’t get them correct the little short girl with glasses and the tall boy only ones here with someone either prepping in the back or hiding out. Either way this is ridiculous
Atmosphere: 1
Maricruz Moreno
The morning employee! The fatal attention! Racist!!
mazal chriqui
Rude employees ! Seems like there is a problem cutting the tomato i half . Disgusting attitude . Don’t Give Customer Service if you cannot provide one ?
Atmosphere: 1
Food: 1
Service: 1
Alma E Willis
I came and got a Pretzel bread...I almost broke my teeth. Hard as HELL.COULD NOT EVEN BITE IT.
Atmosphere: 3
Food: 1
Service: 1
Erika Tomaino
This subway has the worst service and quality of food. It seems to get worse and worse each time I order. The last two weeks I’ve ordered 2 to 3 subs and they were horrible. The regional managers need to retrain the store managers, and retrain the staff. They should hold them accountable each time they do not perform well.
3 musketeers working right now. All of them asking me different things, none of them listening to me. They just seemed confused.
Elliett Reed
ordered uber eats & they didn’t give me my chips or drink. they also won’t answer the phone
Atmosphere: 1
Food: 1
Service: 1
Jeff Forbes
Today was the last straw. Don’t even care enough to tell my story. Will never return.
Sri Gaddam-Popuri
The lady with braids who is taking order was very rude.
We placed online order for 4 sandwiches and waited an hour store still they haven't started making order and the lady called me BLIND. Very very bad customer service no respect! You're not givus for free we paid online to make things faster also I waited an hour at store still no efforts to make my order those were simple veg sandwiches
Crazy store,I want the owner to see this and teach that lady some customer service! It happened on 5/3/24
Atmosphere: 1
Service: 1
Manuel Salazar
Placed a online order to avoid the waiting and still had to wait for 30min after the time it was supposed to be ready. The online ordering is useless. Watched people come in and order and eat and I still didn't get my food.
Wanted subway for the first time in years. Ordered for pickup. Cold cut wasn't available and neither was lettuce. Got Black Forest ham and was given 2 slices. Was also given buffalo sauce instead of creamy Sriracha. My boyfriend ordered the Spicy Nacho sub and it came with provolone instead of pepper jack and cheddar and also with Buffalo sauce instead of Sriracha. Messily made, skimpy with portions even despite the inconvenience of not having what was ordered and making substitutions on their own regard.
Safe to say it may be another few years before I have Subway again, especially at this location.
Atmosphere: 1
Food: 1
Service: 1
In the picture, what I ordered and what I got. HORRIBLE Location. Very, VERY little meat, non provolone, no lettuce, no jalapenos, no honey mustard…
Food: 1
Service: 3
I placed my order at 6:40 and they told me 7:00 PM. It was ready. I arrived at 7:15 and they told me the sandwiches weren't there yet. They told me in 5 minutes and I left at 7:40. The sandwiches are very poorly made. They didn't have what I had asked for. I asked for double protein and they didn't give it. The place is run by people who don't know what they are doing. Don't go to that Subway, it's a shame. Disgusting.
Atmosphere: 2
Food: 1
Service: 1
My wife and my kid just went to get some food to this awful customer service store
She was ignored by the staff
They have to fire all the staff from this place
We definitely NEVER coming back to this place
Jersey Mikes is our new place to get our sandwiches
Atmosphere: 1
Food: 1
Service: 1
TBH, with Subway you're never quite sure what you will get, but this location was a good experience.
Even though they were busy, staff was friendly and expedient - and our sandwiches were great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss, Cookies
Okay this isn’t the first time I had problems with this subway, the first time I asked if they could give me a soup cup with nothing in it for my autistic child who I didn’t want to feel left out when eating dinner that night. They proceeded to tell me they don’t sell those? I was furious but I tried them again a few weeks later. Here I am sitting in my car a hour after placing my order trying to get the correct sandwiches I done been home and came back and they still ain’t get them correct the little short girl with glasses and the tall boy only ones here with someone either prepping in the back or hiding out. Either way this is ridiculous
Atmosphere: 1
The morning employee! The fatal attention! Racist!!
Rude employees !
Seems like there is a problem cutting the tomato i half .
Disgusting attitude . Don’t Give Customer Service if you cannot provide one ?
Atmosphere: 1
Food: 1
Service: 1
I came and got a Pretzel bread...I almost broke my teeth. Hard as HELL.COULD NOT EVEN BITE IT.
Atmosphere: 3
Food: 1
Service: 1
This subway has the worst service and quality of food. It seems to get worse and worse each time I order. The last two weeks I’ve ordered 2 to 3 subs and they were horrible. The regional managers need to retrain the store managers, and retrain the staff. They should hold them accountable each time they do not perform well.
Food: 1
Service: 1
Restaurantji Recommends
3 musketeers working right now.
All of them asking me different things, none of them listening to me.
They just seemed confused.
ordered uber eats & they didn’t give me my chips or drink. they also won’t answer the phone
Atmosphere: 1
Food: 1
Service: 1
Today was the last straw. Don’t even care enough to tell my story. Will never return.
The lady with braids who is taking order was very rude.
We placed online order for 4 sandwiches and waited an hour store still they haven't started making order and the lady called me BLIND. Very very bad customer service no respect! You're not givus for free we paid online to make things faster also I waited an hour at store still no efforts to make my order those were simple veg sandwiches
Crazy store,I want the owner to see this and teach that lady some customer service! It happened on 5/3/24
Atmosphere: 1
Service: 1
Placed a online order to avoid the waiting and still had to wait for 30min after the time it was supposed to be ready. The online ordering is useless. Watched people come in and order and eat and I still didn't get my food.
Atmosphere: 1
Food: 1
Service: 1
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