No complaints about the food it is consistently delicious throughout subway as a chain but As some other reviewers have mentioned customer service and attitude are an issue here at this location. firstly I would like to thank Anna or anne because they were very friendly and showed great customer care to us, however I did not catch the name of the other employee she had glasses with darker hair who showed extreme unprofessionalism and hostility to us as well as I saw her do to several other customers ahead of us. my family came in to order subs to-go and it was very crowded so she may have been having a bad/hard day however right when we got to the ordering station she had a horrible attitude asking what sandwiches we wanted, as well as when I approached the condiment/topping area and was looking at what I would like to add to my sandwich I asked her a question about my sandwich toppings to which she replied “it already has it” (which it did not) so when I wanted to add another topping sauce to it she did so but I had to ask her twice, then when it came to my moms sandwich she asked her “ how was her day” which my mom responded great how is yours to which the lady said well I’m making your sandwich so… after that my whole family just got pretty quiet because what can you even say to that and In general this woman made our experience extremely unpleasant, made us all feel uncomfortable and it seemed she was genuinely upset about making our sandwiches. Not trying to pass judgement onto others because I have worked in the service industry and understand being overwhelmed but this behavior was completely unacceptable and management needs to retrain her or she does need to find a new job.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Sandwich
Heaven Milan
My children and I are regular customers I went in today August the 8th at around 1:50pm first of all there was no broccoli and cheese. 2 in the afternoon I have no idea why? She offered me chicken i declined. I explained to Casey I'm assuming the manager on shift I asked her for orange and white shredded cheese she gave me another type of cheese. I told her I would be getting ice water in my metal cup which I normally ask permission first which she flipped out on me. Let's not forget it's triple-digit summertime honey out here I haven't had any problem from any other employees I don't see this woman often she must be new I'm not sure if she's having a bad day she was like well you came in here yesterday and you got you a drink and I'm going to charge you today for I said well I only got ice and water and I asked permission but I was ignored yesterday 8/7/24 9a.m. you can run the cameras and witnessed that I was serving myself water because you have to push the button for the stream to come out and I was on my way to Dr appointment it would be a few more minutes to serve me I said okay so I had to leave I just got my ice water and I left and if she did not approve of me having ice water in my metal cup she could have simply offered me water cup and I could have served myself ice water that would have been the polite customer service thing to do having it that I'm 8 months pregnant and you can visually see maybe she needs to take some type of classes I'm not sure how she needs to be handled she tried to blame it on some man something about he doesn't want us giving out water or something
Dietary restrictions: Charging for water
Atmosphere: 1
Food: 1
Service: 1
Kaylen Garcia
Unfortunately, the young lady said I could only have 6 olive….i don’t know how I feel about that.
Sarah Gilbert (KillTEAM6)
Standard subway
Atmosphere: 5
Food: 4
Service: 5
Erica H
After letting employee know I was there to pick up mobile order his response was, "one minute." I tried to confirm if I was in the right area for mobile pick up again his response was, "one minute." He was very short with his answer and rude tone. After standing there waiting for an answer he placed a bag on the counter. I asked if this was my order and I got a thumbs up as he walked away. First and last time using this location.
Atmosphere: 1
Food: 2
Service: 1
KTHstrawberries_
Even though there was just a couple people in front of me, the service was pretty quick and the staff was very nice. Made me feel better after just getting out of work :)
Atmosphere: 5
Food: 4
Service: 5
Nancy A
If I could give this place no star I would...I placed my order and my pick time was 7:35pm...I didn't get my order til 8:15 almost 1 hr later. The workers there were just standing around not doing anything and didn't tell us know why the wait, one worker was real rude with my husband and other workers just laughing at the situation. I called to ask why the wait for Joshua to tell me that they were waiting on meatballs when I asked why couldn't they inform of the waiting and had nothing but excuses...then when i opened my sandwich and to see hardly anything meat. These guys were the worse. I'll be calling in the morning to speak at Rob
Atmosphere: 1
Food: 1
Service: 1
Rodrigo Avila
Manager Rob just didn’t want to work today. Trying to place an order for a high school team over the phone. The guy was rude and clearly just didn’t want to help.
Service: 1
Zoe Garcia (Potato Queen)
Best sandwich I've ever had. Joshua made it and I could tell it was made with lots of care and I am fortunate to have popped in today. I ate the whole thing like there was no tomorrow.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Damariz Cruz
Love the greeting ,a very clean environment but I figured all the subways had eggs! And this one they said they do carry it and that’s why these are my rates!!! But it be nice if y’all do carry eggs for breakfast sandwiches!!
No complaints about the food it is consistently delicious throughout subway as a chain but As some other reviewers have mentioned customer service and attitude are an issue here at this location. firstly I would like to thank Anna or anne because they were very friendly and showed great customer care to us, however I did not catch the name of the other employee she had glasses with darker hair who showed extreme unprofessionalism and hostility to us as well as I saw her do to several other customers ahead of us. my family came in to order subs to-go and it was very crowded so she may have been having a bad/hard day however right when we got to the ordering station she had a horrible attitude asking what sandwiches we wanted, as well as when I approached the condiment/topping area and was looking at what I would like to add to my sandwich I asked her a question about my sandwich toppings to which she replied “it already has it” (which it did not) so when I wanted to add another topping sauce to it she did so but I had to ask her twice, then when it came to my moms sandwich she asked her “ how was her day” which my mom responded great how is yours to which the lady said well I’m making your sandwich so… after that my whole family just got pretty quiet because what can you even say to that and In general this woman made our experience extremely unpleasant, made us all feel uncomfortable and it seemed she was genuinely upset about making our sandwiches. Not trying to pass judgement onto others because I have worked in the service industry and understand being overwhelmed but this behavior was completely unacceptable and management needs to retrain her or she does need to find a new job.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Sandwich
My children and I are regular customers I went in today August the 8th at around 1:50pm first of all there was no broccoli and cheese. 2 in the afternoon I have no idea why? She offered me chicken i declined. I explained to Casey I'm assuming the manager on shift I asked her for orange and white shredded cheese she gave me another type of cheese. I told her I would be getting ice water in my metal cup which I normally ask permission first which she flipped out on me. Let's not forget it's triple-digit summertime honey out here I haven't had any problem from any other employees I don't see this woman often she must be new I'm not sure if she's having a bad day she was like well you came in here yesterday and you got you a drink and I'm going to charge you today for I said well I only got ice and water and I asked permission but I was ignored yesterday 8/7/24 9a.m. you can run the cameras and witnessed that I was serving myself water because you have to push the button for the stream to come out and I was on my way to Dr appointment it would be a few more minutes to serve me I said okay so I had to leave I just got my ice water and I left and if she did not approve of me having ice water in my metal cup she could have simply offered me water cup and I could have served myself ice water that would have been the polite customer service thing to do having it that I'm 8 months pregnant and you can visually see maybe she needs to take some type of classes I'm not sure how she needs to be handled she tried to blame it on some man something about he doesn't want us giving out water or something
Dietary restrictions: Charging for water
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, the young lady said I could only have 6 olive….i don’t know how I feel about that.
Standard subway
Atmosphere: 5
Food: 4
Service: 5
After letting employee know I was there to pick up mobile order his response was, "one minute." I tried to confirm if I was in the right area for mobile pick up again his response was, "one minute." He was very short with his answer and rude tone. After standing there waiting for an answer he placed a bag on the counter. I asked if this was my order and I got a thumbs up as he walked away. First and last time using this location.
Atmosphere: 1
Food: 2
Service: 1
Even though there was just a couple people in front of me, the service was pretty quick and the staff was very nice. Made me feel better after just getting out of work :)
Atmosphere: 5
Food: 4
Service: 5
If I could give this place no star I would...I placed my order and my pick time was 7:35pm...I didn't get my order til 8:15 almost 1 hr later. The workers there were just standing around not doing anything and didn't tell us know why the wait, one worker was real rude with my husband and other workers just laughing at the situation. I called to ask why the wait for Joshua to tell me that they were waiting on meatballs when I asked why couldn't they inform of the waiting and had nothing but excuses...then when i opened my sandwich and to see hardly anything meat. These guys were the worse. I'll be calling in the morning to speak at Rob
Atmosphere: 1
Food: 1
Service: 1
Manager Rob just didn’t want to work today. Trying to place an order for a high school team over the phone. The guy was rude and clearly just didn’t want to help.
Service: 1
Best sandwich I've ever had. Joshua made it and I could tell it was made with lots of care and I am fortunate to have popped in today. I ate the whole thing like there was no tomorrow.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Love the greeting ,a very clean environment but I figured all the subways had eggs! And this one they said they do carry it and that’s why these are my rates!!! But it be nice if y’all do carry eggs for breakfast sandwiches!!
Atmosphere: 5
Service: 4
Recommended dishes: Sandwich
Restaurantji Recommends
The sandwich was cold and dry and they gave me broken
Atmosphere: 1
Food: 1
Service: 1
How are you part of the money with my food in the disgusting is it not like she didn’t care?
Atmosphere: 1
Food: 1
Service: 1
Clean and calm. Very professional sun artist assisted us and got it all correct.
Atmosphere: 5
Food: 5
Service: 5
They mess up every door dash order.
Kid-friendliness: The selection was just what my son wanted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Italian B M T Footlong Pro Double Protein
Loading...