Great Service always !! Ricki has been taking care of my order the last 2 years and she never misses definitely puts love in it very fast and super polite customer service is always on point
Atmosphere: 5
Food: 5
Service: 5
Alissa Salas
If you are a creature of habit this is the subway for you! I’ve came at least 2x a week got the same thing every time cute quiet place clean good music Ricki the manager learned my order now all I do is walk in she sees me I run the the restroom to wash my hands when I come out my sandwich is ready at the register with my large cup rang up and everything! Now I come daily !!! Love this subway and love management
Atmosphere: 5
Food: 5
Service: 5
Veronica Portillo
Never had a bad experience here! One of the cleaner ones in this area... Try to be at the lunch crowd but on the days I don't the manger ricki is SUPER fast !!! Gets everyone out quick! And alway has the best customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Alberto Esquivel
EVERY time I order food from this location, it’s never toasted. They are also the cheapest and greediest when it comes to adding meats in. Whether it’s a sandwich with 3 or 5 meats, they literally place a small layer of each meat in the sub. All veggies. Only location that does this. We’re overpaying for subs already, the least y’all can do is make them right.
Logan Ball
Ladies didn't acknowledge me for 15 minutes when putting together a doordash order... both were very rude and complaining, even though I was literally the only one there... one said she should have called in, which is pretty lazy. You don't like your job, then quit. No one's stopping you, so quit. Have some more respect and acknowledge your guests. Plus, the inside is disgusting and looks like it hasn't been cleaned in ages.
Rosemary Rosales
Lady told me I could but two different cheese on my sandwich I thought it was build your own sub
Charles Jimenez
I just have to get my Favorite tuna, every time 🤪 . I have to get the sauce put on before my toppings because of my big mustache, you guy's are awesome .
Dang, it's not listed 😕, but I still love the place .
Always Great Service at Every Store I stop at, 😎❤️🫵🙏 .
Chroma
Love me some cold cut sandwich
Diamond
Been to this location three times staff is always friendly and attentive my online orders are always spot on 👍🏼👍🏼.
The food was perfectly great but I'm not gonna lie to y'all, it's NASTY IN THERE. The checkout desk and the walls (even the power socket) could use a clean and that floor is actually deplorable and in desperate need of being replaced. I can't tell if it's moldy or cracking, or both. The customer service was pretty alright but the overall cleanliness of the areas I mentioned made it difficult not to worry about the sanitariness of my sandwich. If they don't clean what we see, then do they clean what we don't? The areas where the food is stored? Thankfully, my sandwich did appear and taste perfectly fine but I'd not want to eat food from there again.
Atmosphere: 1
Food: 5
Service: 4
Albert LaQue
I LOVE SUBWAY but it makes sad to write this. Haven’t had subway in a couple months and decided it was time to eat there again especially when ordering the Elite Chicken Bacon Ranch, Toasted might I add.
I ordered on the app and was instructed to be there at 7:20/25PM and so I did just that to pick up my subs. Excited I got the sub and went home to feast!
Unfortunately the sub was NOT toasted. I cannot stand cold food and (honestly I don’t really want to pay for cold food unless it sushi )and was pretty disappointed when served a cold sub when i specifically always ask for toasted.
I called to speak to manager but Mary answered first, very light hearted and very kind, and then Ricki answered who said she was the manager very cold and felt like she did not want to speak at all. Which btw is the same vibe we got when in person standing at the “express pick up”.
I told Ricki that unfortunately I already came home and that the subs were cold. What can we do to fix this?
She replied to “bring them back.” Well I can’t just bring them back I have plans unfortunately and I hate to say it but I really do have a busy schedule. She then goes on to say there is nothing she can do and that I have to return them to find some sort of resolution. This is disappointing because:
1. Feels like you’re forcing us to eat incorrectly paid orders because of the negligence caused by the individual. So because of that mistake now the customer has to suffer? “Shut up and eat your cold sub” is how it feels.
2. Not even a refund or store credit. I can’t return the subs today, tomorrow or even the next day, you want me to keep a rotting sub and provide it to your staff a two weeks later?
With no resolution from the store manager and me not being able to eat the sub and now I have to store a sandwich that will probably get mold within the next 2-3 weeks before I return it which on top of that just feels DISRESPECTFUL. I have dish out another order to another restaurant so now I lose money, I lose the sandwich and I lose storage space in my fridge to host a sandwich that I don’t even want and that I can’t even return until 2-3 weeks later.
Please tell me there is a resolution we can find together. If someone can reach out and give me a resolution then I’ll change my review.
Atmosphere: 1
Service: 1
Karina Cardenas
The employee was rude, the food was super cold and my bread was not toasted. Asked for a replacement or a refund but had to take the food back in order to do so. It was late and I was home already so I would have to go out of my way for a mistake I did not make.
Atmosphere: 1
Food: 1
Service: 1
Hailyn Bella
I came to this location and it was the perfect time of day to avoid the crowds (about 3pm). It was clean, food was ready quickly and fresh and my sandwich artist was great! Definitely recommend this location if you are on the Southside of SA and in a hurry for something fast that you can eat while driving (realtor life 😆🏡👏🏼)!
Atmosphere: 5
Food: 5
Service: 5
jay t
Was awesome as always..girl with the out loud hair color ..had the most awful rollback eyes when she had to make 3 foot Long sandwiches..by God , that is what u are there for .smh.othrwise very clean ..and food is always on point
Great Service always !! Ricki has been taking care of my order the last 2 years and she never misses definitely puts love in it very fast and super polite customer service is always on point
Atmosphere: 5
Food: 5
Service: 5
If you are a creature of habit this is the subway for you! I’ve came at least 2x a week got the same thing every time cute quiet place clean good music Ricki the manager learned my order now all I do is walk in she sees me I run the the restroom to wash my hands when I come out my sandwich is ready at the register with my large cup rang up and everything! Now I come daily !!! Love this subway and love management
Atmosphere: 5
Food: 5
Service: 5
Never had a bad experience here! One of the cleaner ones in this area... Try to be at the lunch crowd but on the days I don't the manger ricki is SUPER fast !!! Gets everyone out quick! And alway has the best customer service!!!
Atmosphere: 5
Food: 5
Service: 5
EVERY time I order food from this location, it’s never toasted. They are also the cheapest and greediest when it comes to adding meats in. Whether it’s a sandwich with 3 or 5 meats, they literally place a small layer of each meat in the sub. All veggies. Only location that does this. We’re overpaying for subs already, the least y’all can do is make them right.
Ladies didn't acknowledge me for 15 minutes when putting together a doordash order... both were very rude and complaining, even though I was literally the only one there... one said she should have called in, which is pretty lazy. You don't like your job, then quit. No one's stopping you, so quit. Have some more respect and acknowledge your guests. Plus, the inside is disgusting and looks like it hasn't been cleaned in ages.
Lady told me I could but two different cheese on my sandwich I thought it was build your own sub
I just have to get my Favorite tuna, every time 🤪 .
I have to get the sauce put on before my toppings because of my big mustache, you guy's are awesome .
Dang, it's not listed 😕, but I still love the place .
Always Great Service at Every Store I stop at, 😎❤️🫵🙏 .
Love me some cold cut sandwich
Been to this location three times staff is always friendly and attentive my online orders are always spot on 👍🏼👍🏼.
Awesome Fast Service and Friendly service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was perfectly great but I'm not gonna lie to y'all, it's NASTY IN THERE. The checkout desk and the walls (even the power socket) could use a clean and that floor is actually deplorable and in desperate need of being replaced. I can't tell if it's moldy or cracking, or both. The customer service was pretty alright but the overall cleanliness of the areas I mentioned made it difficult not to worry about the sanitariness of my sandwich. If they don't clean what we see, then do they clean what we don't? The areas where the food is stored? Thankfully, my sandwich did appear and taste perfectly fine but I'd not want to eat food from there again.
Atmosphere: 1
Food: 5
Service: 4
I LOVE SUBWAY but it makes sad to write this. Haven’t had subway in a couple months and decided it was time to eat there again especially when ordering the Elite Chicken Bacon Ranch, Toasted might I add.
I ordered on the app and was instructed to be there at 7:20/25PM and so I did just that to pick up my subs. Excited I got the sub and went home to feast!
Unfortunately the sub was NOT toasted. I cannot stand cold food and (honestly I don’t really want to pay for cold food unless it sushi )and was pretty disappointed when served a cold sub when i specifically always ask for toasted.
I called to speak to manager but Mary answered first, very light hearted and very kind, and then Ricki answered who said she was the manager very cold and felt like she did not want to speak at all. Which btw is the same vibe we got when in person standing at the “express pick up”.
I told Ricki that unfortunately I already came home and that the subs were cold. What can we do to fix this?
She replied to “bring them back.” Well I can’t just bring them back I have plans unfortunately and I hate to say it but I really do have a busy schedule. She then goes on to say there is nothing she can do and that I have to return them to find some sort of resolution. This is disappointing because:
1. Feels like you’re forcing us to eat incorrectly paid orders because of the negligence caused by the individual. So because of that mistake now the customer has to suffer? “Shut up and eat your cold sub” is how it feels.
2. Not even a refund or store credit. I can’t return the subs today, tomorrow or even the next day, you want me to keep a rotting sub and provide it to your staff a two weeks later?
With no resolution from the store manager and me not being able to eat the sub and now I have to store a sandwich that will probably get mold within the next 2-3 weeks before I return it which on top of that just feels DISRESPECTFUL. I have dish out another order to another restaurant so now I lose money, I lose the sandwich and I lose storage space in my fridge to host a sandwich that I don’t even want and that I can’t even return until 2-3 weeks later.
Please tell me there is a resolution we can find together. If someone can reach out and give me a resolution then I’ll change my review.
Atmosphere: 1
Service: 1
The employee was rude, the food was super cold and my bread was not toasted. Asked for a replacement or a refund but had to take the food back in order to do so. It was late and I was home already so I would have to go out of my way for a mistake I did not make.
Atmosphere: 1
Food: 1
Service: 1
I came to this location and it was the perfect time of day to avoid the crowds (about 3pm). It was clean, food was ready quickly and fresh and my sandwich artist was great! Definitely recommend this location if you are on the Southside of SA and in a hurry for something fast that you can eat while driving (realtor life 😆🏡👏🏼)!
Atmosphere: 5
Food: 5
Service: 5
Was awesome as always..girl with the out loud hair color ..had the most awful rollback eyes when she had to make 3 foot Long sandwiches..by God , that is what u are there for .smh.othrwise very clean ..and food is always on point
Atmosphere: 5
Food: 5
Service: 2
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