I ordered on the subway app, and it stated my orders were ready, so having to wait inside the store an additional 20 to 30 minutes is ridiculous. There is no sense of urgency by the staff. I placed the 2 orders before I went inside HEB on 211 and potranco at 3pm. I was able to shop, check out, load my vehicle, drive there, AND still have to wait more. Did not get my orders until 4 pm or after. Makes no sense. The young lady JJ did apologize when done but too late at this point. Then get home half the orders are wrong. Will not order from this one again.
Atmosphere: 1
Food: 1
Service: 1
Donald Crawford
Stop by here for a quick sandwich. Everything was clean and fresh. The service was excellent and the people were very friendly.
Atmosphere: 5
Food: 5
Service: 5
Griselda Aguilar
The food is great, but the service leaves much to be desired. Employees rarely greet customers and often come across as unfriendly, which creates an unwelcoming atmosphere. It feels like there’s a lack of genuine customer care. The establishment would benefit from hiring and training staff who are more attentive, courteous, and committed to providing a positive dining experience.
Richard Davis
The people make this place good.
Pamela Springstead
Please stop taking DoorDash orders that you keep people waiting forever to fill There is nothing in that restaurant that takes that long to make
Tabitha Farris
Awesome service!. Food is delicious!.
friskies89 f
Good place and good food.
Bobby King
Great service
Atmosphere: 5
Food: 5
Service: 5
Jen
Dec 8, 2024 around 2pm
The food was typical Subway quality—no surprises there. However, the staff experience was very disappointing. The employee working seemed visibly unhappy, rude, and uninterested in being there. It felt like we were a burden for even ordering. This kind of attitude made the atmosphere uncomfortable, and I wouldn’t choose to dine in again. Customer service really needs improvement.
Atmosphere: 2
Food: 4
Oscar Avilez
Sandwiches are very delicious at the same time if you know what you want. the ingredients, and the breads of choice are the best. I always choose toasted bread.
This location continues to miss toppings and ingredients and skimps out on the meat. Service is terrible. I ordered online and showed up. No one else in store. Then a girl showed up and started taking her order and cashed her out and stopped making my order even though he knew I was there
Atmosphere: 1
Food: 2
Service: 1
Jose Ramos
The place was nice and clean and the people were nice and fast at responding and making my complicated meal GOOD FOOD AND
First , I eat Subway at least 3 times a week. My company just moved in the area and in looking for a subway near me, I came across this location. The broccoli cheese had clunky shanks in it and it was cold, the Lettuce was dated and after attempting to use a Subway coupon the manager/employee said they don’t take the coupon because it is a franchise store. I thought they were all franchise stores. Bread was not fresh.. I will not be going back to this Subway located on loop 1604 and potranco in the Circle K location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
Brandon Paredes
This shop is amazing the lady who makes our dubs has never failed us.
I ordered on the subway app, and it stated my orders were ready, so having to wait inside the store an additional 20 to 30 minutes is ridiculous. There is no sense of urgency by the staff. I placed the 2 orders before I went inside HEB on 211 and potranco at 3pm. I was able to shop, check out, load my vehicle, drive there, AND still have to wait more. Did not get my orders until 4 pm or after. Makes no sense. The young lady JJ did apologize when done but too late at this point. Then get home half the orders are wrong. Will not order from this one again.
Atmosphere: 1
Food: 1
Service: 1
Stop by here for a quick sandwich. Everything was clean and fresh. The service was excellent and the people were very friendly.
Atmosphere: 5
Food: 5
Service: 5
The food is great, but the service leaves much to be desired. Employees rarely greet customers and often come across as unfriendly, which creates an unwelcoming atmosphere. It feels like there’s a lack of genuine customer care. The establishment would benefit from hiring and training staff who are more attentive, courteous, and committed to providing a positive dining experience.
The people make this place good.
Please stop taking DoorDash orders that you keep people waiting forever to fill
There is nothing in that restaurant that takes that long to make
Awesome service!. Food is delicious!.
Good place and good food.
Great service
Atmosphere: 5
Food: 5
Service: 5
Dec 8, 2024 around 2pm
The food was typical Subway quality—no surprises there. However, the staff experience was very disappointing. The employee working seemed visibly unhappy, rude, and uninterested in being there. It felt like we were a burden for even ordering. This kind of attitude made the atmosphere uncomfortable, and I wouldn’t choose to dine in again. Customer service really needs improvement.
Atmosphere: 2
Food: 4
Sandwiches are very delicious at the same time if you know what you want. the ingredients, and the breads of choice are the best. I always choose toasted bread.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location continues to miss toppings and ingredients and skimps out on the meat. Service is terrible. I ordered online and showed up. No one else in store. Then a girl showed up and started taking her order and cashed her out and stopped making my order even though he knew I was there
Atmosphere: 1
Food: 2
Service: 1
The place was nice and clean and the people were nice and fast at responding and making my complicated meal GOOD FOOD AND
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: All-American Club, Pizza Sub, Meatball Marinara
Staff was polite and courteous my order was perfect just as I requested, food was fresh very delicious! ? Thank you! ?
Parking: Parking not to big but big enough for the establishment
Wheelchair accessibility: Easy doorway entry wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
First , I eat Subway at least 3 times a week. My company just moved in the area and in looking for a subway near me, I came across this location. The broccoli cheese had clunky shanks in it and it was cold, the Lettuce was dated and after attempting to use a Subway coupon the manager/employee said they don’t take the coupon because it is a franchise store. I thought they were all franchise stores. Bread was not fresh.. I will not be going back to this Subway located on loop 1604 and potranco in the Circle K location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
This shop is amazing the lady who makes our dubs has never failed us.
Atmosphere: 5
Food: 5
Service: 5
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