Only two stars because the sandwich artists are great. Should be 1 star based on staffing and management can never order online without waiting an extra twenty minutes past pickup time because only one person is working during lunch rush. When I worked for subway corporate I was pretty sure management is supposed to cover shifts so artists aren't alone managing everything. Very nice artists but always overwhelmed and rushed
Food: 4
Service: 4
Julian Hernandez
They NEVER answer their phone. They also can’t follow simple instructions. Poor service.
Jeanette Barrera
I ordered a cheesesteak sandwich yesterday for pickup and it was the worse sandwich I have ever had hardly any meat, cheese or veggies I will never order from here again. Everyone beware of this restauran. It deserves 0 stars but it will no allow on google
Alex Williams
Today I went to this subway and I met this lady, I told her what I wanted and she made it super nice and professional. She was very sweet towards me.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club Footlong Regular Sub
Mario Garcia
Staff was rude
Service: 1
Hector Dalli
Sat, June 2024 10:20 am, the lady who attended my order has a horrible attitude, doesn't care what you want, she does whatever she wants, no skills as a Subway employee, rude, stubborn and foolish, horrible person and horrible experience, don't go here unless you want to deal with a cave man
Atmosphere: 1
Food: 4
Service: 1
James Tilton
There are multiple reviews talking about how this place is awful, and you should listen to every one. When we went, the same lady that is pictured in the reviews below pretended to toast our sandwiches (she did not), charged +$10 more than the cost. DOUBLE charged for a meal, meaning she made the cost for the meal included, and then charged for the cost to add it into a meal. For two sandwiches. Then tried explaining, but circled her own words, essentially saying nothing but saying that they 'had to do it this way', when I asked to do it the way she needed, she then said, she could not.Then when I gave into just getting the sandwiches without the meal, she still charged the meal cost without the chips or drink.This place is a joke.
Atmosphere: 1
Food: 1
Service: 1
STAR Rodriguez
In lunch time yesterday, there was a big rush but they handled the situation very professionally. Especially Mina (the manager) was so sweet to me. It was a very nice experience for me. I will definitely be coming back to this place again.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
Jackson Jorden
The best Subway by far in all of San Antonio love it here. Everything looks and tastes fresh staff courteous and prompt. Definitely a recommend …
Atmosphere: 5
Food: 5
Service: 5
Javier Menendez
I recently had a very disappointing experience at Subway. The food quality was extremely poor, with portions that were much smaller than expected.Moreover, the customer service was deplorable. The staff became visibly irritated if you didn't understand their poor English, which only added to the frustration. They also provided very little assistance, often leaving issues unresolved.Additionally, I noticed they overcharge significantly, pricing their items much higher than what is reasonable for the quality they deliver. This, combined with their poor customer treatment, makes for an overall terrible experience.I cannot recommend this Subway location to anyone. Save your time and money, and look for better alternatives elsewhere.
Store and bathroom were clean, the food was good, the service was lackluster.
Atmosphere: 3
Food: 4
Service: 3
Jeremy
Anette was very sweet and kind. Thank you for your joyful spirit!
Atmosphere: 5
Food: 5
Service: 5
Gerald T Carroll
Th so called mgr at this location has no custvserv skills whatsoever....i as a svc disabled veteran whos goin trying times this just added to it....i filed a complaint with cust care/corporate to inform them of this incident.....its already bad that Mr. Jared betrayed us all a man who i looked up to at one time but how can the manager who wasnt there yesterday know my meatball marinara was lukecold....she was cutting me off like i guess she thought i was her husband or bf...no your location is going to plummet if that woman is in charge...smdh...ive never been so humiliated in my life at any Subway ..at this point i just want my money back never to return again...im seeing numerous com0laints bothers so i know its not just me.....the damn heifer needs another field to go graze and raise some hell elsewhere
Atmosphere: 1
Food: 1
Service: 1
Jose Ibarra
Slow service sandwich lady just talking instead of working order did not
Atmosphere: 1
Food: 1
Service: 1
Dana Laird
Do NOT under any circumstances go to this store.If I can upload the video, I wouldI placed an order online and when I arrived, they said they didn’t have the order. I have proceeded to show them on my phone, the order and the order number, along with the details of the order I was then told that it hadn’t been charged and I need to order it again. I showed them from my banking app that it was charged and the woman was so incredibly rude and the younger girl started making the sandwiches. I was asked what cheeses and I said whatever it comes with the older manager who’s in the picture came back and said you didn’t have mozzarella and you lied and you’re stealing and you’re going to pay for it which I was in shock about I asked her name and then she told me it was none of my business and I needed to leave her store.I am not a contentious person, and I do not review negativelyThis woman should be fired and has no business in any type of service environmentI repeat, do not go to the store, drive another half a mile and go to another one.
Only two stars because the sandwich artists are great. Should be 1 star based on staffing and management can never order online without waiting an extra twenty minutes past pickup time because only one person is working during lunch rush. When I worked for subway corporate I was pretty sure management is supposed to cover shifts so artists aren't alone managing everything. Very nice artists but always overwhelmed and rushed
Food: 4
Service: 4
They NEVER answer their phone. They also can’t follow simple instructions. Poor service.
I ordered a cheesesteak sandwich yesterday for pickup and it was the worse sandwich I have ever had hardly any meat, cheese or veggies I will never order from here again. Everyone beware of this restauran. It deserves 0 stars but it will no allow on google
Today I went to this subway and I met this lady, I told her what I wanted and she made it super nice and professional. She was very sweet towards me.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club Footlong Regular Sub
Staff was rude
Service: 1
Sat, June 2024 10:20 am, the lady who attended my order has a horrible attitude, doesn't care what you want, she does whatever she wants, no skills as a Subway employee, rude, stubborn and foolish, horrible person and horrible experience, don't go here unless you want to deal with a cave man
Atmosphere: 1
Food: 4
Service: 1
There are multiple reviews talking about how this place is awful, and you should listen to every one. When we went, the same lady that is pictured in the reviews below pretended to toast our sandwiches (she did not), charged +$10 more than the cost. DOUBLE charged for a meal, meaning she made the cost for the meal included, and then charged for the cost to add it into a meal. For two sandwiches. Then tried explaining, but circled her own words, essentially saying nothing but saying that they 'had to do it this way', when I asked to do it the way she needed, she then said, she could not.Then when I gave into just getting the sandwiches without the meal, she still charged the meal cost without the chips or drink.This place is a joke.
Atmosphere: 1
Food: 1
Service: 1
In lunch time yesterday, there was a big rush but they handled the situation very professionally. Especially Mina (the manager) was so sweet to me. It was a very nice experience for me. I will definitely be coming back to this place again.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
The best Subway by far in all of San Antonio love it here. Everything looks and tastes fresh staff courteous and prompt. Definitely a recommend …
Atmosphere: 5
Food: 5
Service: 5
I recently had a very disappointing experience at Subway. The food quality was extremely poor, with portions that were much smaller than expected.Moreover, the customer service was deplorable. The staff became visibly irritated if you didn't understand their poor English, which only added to the frustration. They also provided very little assistance, often leaving issues unresolved.Additionally, I noticed they overcharge significantly, pricing their items much higher than what is reasonable for the quality they deliver. This, combined with their poor customer treatment, makes for an overall terrible experience.I cannot recommend this Subway location to anyone. Save your time and money, and look for better alternatives elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Store and bathroom were clean, the food was good, the service was lackluster.
Atmosphere: 3
Food: 4
Service: 3
Anette was very sweet and kind. Thank you for your joyful spirit!
Atmosphere: 5
Food: 5
Service: 5
Th so called mgr at this location has no custvserv skills whatsoever....i as a svc disabled veteran whos goin trying times this just added to it....i filed a complaint with cust care/corporate to inform them of this incident.....its already bad that Mr. Jared betrayed us all a man who i looked up to at one time but how can the manager who wasnt there yesterday know my meatball marinara was lukecold....she was cutting me off like i guess she thought i was her husband or bf...no your location is going to plummet if that woman is in charge...smdh...ive never been so humiliated in my life at any Subway ..at this point i just want my money back never to return again...im seeing numerous com0laints bothers so i know its not just me.....the damn heifer needs another field to go graze and raise some hell elsewhere
Atmosphere: 1
Food: 1
Service: 1
Slow service sandwich lady just talking instead of working order did not
Atmosphere: 1
Food: 1
Service: 1
Do NOT under any circumstances go to this store.If I can upload the video, I wouldI placed an order online and when I arrived, they said they didn’t have the order. I have proceeded to show them on my phone, the order and the order number, along with the details of the order I was then told that it hadn’t been charged and I need to order it again. I showed them from my banking app that it was charged and the woman was so incredibly rude and the younger girl started making the sandwiches. I was asked what cheeses and I said whatever it comes with the older manager who’s in the picture came back and said you didn’t have mozzarella and you lied and you’re stealing and you’re going to pay for it which I was in shock about I asked her name and then she told me it was none of my business and I needed to leave her store.I am not a contentious person, and I do not review negativelyThis woman should be fired and has no business in any type of service environmentI repeat, do not go to the store, drive another half a mile and go to another one.
Atmosphere: 1
Food: 3
Service: 1
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