Subway
5626 Walzem Rd, San Antonio
(210) 646-8052
Recent Reviews
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Worst subway can’t read an online order right ruined my meal
Low rates because the store hardly had anything I got some water. Nobody was interested in trying to help us nobody would even make eyes contact to us when we were trying to ask questions. It was weird experience. It probably was because I wasn’t a local person I came to San Antonio because of my son graduation.
Jasmine and jen and Catherine are amazing great food
We watched One of the employees wash his hands pick up some bread from floor take it to the back entrance of kitchen area,while the other employee was making subs, take a bite out of the bread and proceed back up to the front to apply gloves and start making OUR sandwiches. So we waited till other guests were out before we bought it to the employee attention that I wanted a refund! I explained what my sister and I watched. The employee says no I washed my hands!! I said yes u did before u picked up that bread and took a bite out of it!! Where did u wash your hands after you picked up the bread off floor and then bite it??
The other employee says she couldn’t give a refund bc I did an online order! So I asked then can u remake our sandwiches bc I am not eating or taking what he made! She was helpful but
Then we get home sandwiches was not made the way I ordered hahahaha. I work in the food industry I see a lot, this is why I am very picky about where I spend my money. Will not be returning.
The young gentleman who attended me was extremely unprofessional I could not hear him. He talked very softly. this is an issue for me because I am 50% deaf. he was also extremely slow. it does not take a genius to make three sandwiches. Very upset.
Atmosphere: 2
Food: 3
Service: 1
The young gentleman who attended me was extremely unprofessional I could not hear him. He talked very softly. this is an issue for me because I am 50% deaf. he was also extremely slow. it does not take a genius to make three sandwiches. Very upset.
Atmosphere: 2
Food: 3
Service: 1
Tea was out, water not working, asked for tea, told... You'll be waiting! Only unsweet drink is diet coke? Freaking ridiculous! Been waiting 10 minutes, no tea and clearly no refund! Only after watching this server waive us off due to an online order? Then, when they cancelled it, she was quite unprofessional... Really, cancelled the whole freaking order? Stomped off, dic not ask if she could help us? Oh, did I say I am still waiting for the unsweet tea?
Dietary restrictions: Diabetic
Atmosphere: 3
Food: 3
Service: 1
Workers were so rude and every time we asked a question she had no knowledge of anything!!! Food looked gross not fresh.
Food: 1
Service: 1
Recommended dishes: Subway Club
We went tonight with our kids and placed an order of four sandwiches, the young girl with red hair kept rolling her eyes while making the sandwiches. She had a bad attitude the entire time. Customer service was horrible.
Atmosphere: 1
Food: 4
Service: 1
The food was delicious. The employees who made our sandwiches were very patient with us.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just got here. 9/24 9:38pm. Refused to make my sandwich while still open because I was told they “close at 9:40pm” verbatim. Some guy with black hair. Both workers actually refused to serve me while they were still open. The worst subway and
Atmosphere: 1
Food: 1
Service: 1
Got my order delivered. Supposed to be two footlong chicken teriyaki toasted. It wasn’t toasted. The chicken was ice cold. Freezing cold. I call and the woman apologized for not toasting it and tells me to pick the meat out and microwave it!!!! Ghetto freaking subway.
Atmosphere: 1
Food: 1
Service: 1
Got my order delivered. Supposed to be two footlong chicken teriyaki toasted. It wasn’t toasted. The chicken was ice cold. Freezing cold. I call and the woman apologized for not toasting it and tells me to pick the meat out and microwave it!!!! Ghetto freaking subway.
Subway awesome great customer service food quality amazing just overall yumminess Thank you Subway for a fabulous experience would add a photo but was gone to fast
Atmosphere: 5
Food: 5
Service: 5
Turkey blt very good. Employees friendly and quick
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