Subway

11282 Culebra Rd, San Antonio
(210) 688-9669

Recent Reviews

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Tony Escamilla

Customer service was friendly and fast.

Atmosphere: 5

Food: 5

Service: 5

siavash nazari

The most nastiest sandwich I have ever had it was subway sandwich !
Taste is auwful !
The bread is not bread !
The roast beef is not taste like beef !!!
The veggies taste weird and fake !
Never recommending subway to anyone !
Sorry for this company and my time and health!

Atmosphere: 3

Food: 1

Service: 3

Jason Gonzales

Really good food ! Sandwiches were awesome . The employees are very nice and the buildings old style looks better than the new designs OG subway !!

J J

Great service and food

Atmosphere: 5

Food: 5

Service: 5

Ethan Martinez

I’ve been to my local Subway more times than I can count, and every single time it’s the same battle a psychological chess match over olives. I say, “Could I get a few more olives, please?” and they give me exactly three. Three. Like they’re rationing them out for wartime sandwiches. I’m not asking for the moon here, just enough olives so I can actually taste them. It’s wild how every employee suddenly becomes a strict accountant of olive distribution the moment I open my mouth.

What really gets me is the hesitation the pause, the glance, the sigh before the worker adds one, maybe two more, as if I’ve just asked for free gold. Meanwhile, the lettuce is piled like Mount Everest, the onions are spilling out, and the pickles are basically a second sandwich layer. But olives? Nah, those are apparently sacred artifacts that must be preserved at all costs. I’m standing there trying to negotiate like I’m in some kind of deli hostage situation.

The worst part is there’s no room for debate. I can’t appeal to reason, can’t bargain my way to a fair olive ratio. I just get that tight lipped smile and the mechanical “that’s enough olives.” Who decided this? Is there an internal olive policy manual? A strict cap enforced by the Olive Police? I’m half-expecting a manager to pop out of the back holding a scale, ready to measure my sandwich like it’s contraband.

At this point, I’m convinced the Subway workers are hoarding the olives out of pure spite. I dream of a world where I can walk in, order a sandwich, and say “extra olives” without feeling like I’ve committed a federal offense. Until then, I’ll keep fighting the good fight, standing up for sandwich justice, and forever mourning the olives that should have been mine.

Atmosphere: 3

Food: 1

Service: 1

Margie gutierrez

I visited this location on 9/15/2025 around 7:45–8:00 p.m. There were three associates working at the time (two males and one female). The female associate was at the bread station, one male was near the toppings, and the other (with a mustache) was at the register.

When ordering, my mom asked for a specific type of bread, but the wrong one was given. When she clarified, the female associate made an annoyed face and said, “That’s why I asked you which bread.” She continued to act impatiently. When my mom ordered an Italian BMT, the associate asked, “What do you want on it?” My mom, frustrated, reminded her that the Italian BMT is a standard sandwich with specific meats. We explained that we wanted it the way it normally comes, without customizations. A knowledgeable associate should know what proteins come on a menu item without needing the customer to list them out.

At the toppings station, my mom gave her list of veggies and sauces to the male associate with the mustache. Unfortunately, he was distracted because Frankie, had just announced he had “passed” something, and the staff were busy congratulating him and offering him a free pizza. While that was nice, it took their attention away from customers. As a result, the associate only added the last two toppings my mom listed (salt and pepper) and missed the rest. When my mom asked about the red onion, he again used the same dismissive phrase, “That’s why I asked you.” This felt frustrating, especially since he wasn’t listening in the first place.

Overall, both the female associate and the male associate with the mustache repeatedly showed poor customer service by using that phrase instead of owning their mistakes and focusing on the order. My mom and I let it go in the moment, but I did call the manager afterward to share our concerns. He appreciated the feedback and assured me he would address it with the employees involved.

We’ve always preferred this Subway over the one just five minutes away, but after this experience, we left disappointed. Hopefully, improvements are made because this location has been our go-to.

Atmosphere: 1

Food: 2

Service: 1

mg

I dont typically write reviews but dude they have terrible customer service. SO RUDE! Man with beard didnt catch his name working at 3:20pm on Thursday Aug 21st.Thought he was going to hand me my bag since I ordered for picked, so i reach for it then he slammed my sandwiches down on the counter! I still said Thank you and he said nothing. Not a word. Then gave me judgy looks while I was walking out. Tuh other Culebra locations is way better. Especially with customer service. Was already having a bad day. Didn’t need my sandwiches slammed down in front of me.

Food: 5

Service: 1

carlos saldivar

I came into that establishment looking for a delicious sandwich. I understand it was a tad late,but I was greeted by a rude person, with a mask on. He had no way of charging me for extra black olives. I was dumb founded. I gave away the meatball sandwich, and Italian sandwich. I have no intention of returning to you all..

Atmosphere: 1

Food: 1

Service: 1

Donald Pratt

I just want to start by saying thank you to the regional manager and especially to the store manger. She fix my problem as soon as she heard about it. She went above and beyond on fixing it and we sure do appreciate what she did for us. Again thanks for taking care of us.

Atmosphere: 5

Food: 5

Service: 5

Brianna

Had my husband go in to pick me up a sandwich since I’m pregnant and had a craving. I love A LOT of olives on my sandwich and am always more than happy to pay extra if I have to. The stingy manager, Betty, wasn’t willing to put extra because “they only have one bag of olives they can go through in a day”. Cutting people off because you don’t know how to order inventory or are too lazy to is a joke. You can easily accommodate me asking for only half the meat, but can’t put extra olives. You just lost a loyal customer for being very stingy. This is the FIRST time someone has told us anything.

cz

Team was great and so fast at getting my order out. Love this location

Atmosphere: 5

Food: 5

Service: 5

Mike Gonzales

Betty the manager and her assistant manager are very impolite, when I ordered, we wanted a footlong and she goes, “So you want 2 6inches”. If it’s not what I asked for it’s not what I want, just because I was with another person. And telling people to hurry up and order. And another guy at the register was rude when I asked for two cups of honey mustard, he goes “Well you should’ve asked before”. The thing is I did, and it came later. Do what if I didn’t ask later? I wouldn’t have gotten it? The whole crew here is rude. The sandwiches are bomb tho can’t lie

Atmosphere: 1

Food: 5

Service: 1

John A Favela Jr

Fast friendly service delicious food.

Atmosphere: 5

Food: 5

Service: 5

Viacheslav Bobryshev

The best breakfast sandwich I've ever had. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey \u0026 Ranch Delite

BATTMAN 1987

It’s subway hard to go wrong. Would have done 5 stars. But they ran out of roast beef. Not necessarily the fault of workers. Just great prices and always good food

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chocolate Chip Cookie, Subway Footlong Cookie

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