Taco Bell
12538 SW Loop 410, San Antonio
(210) 314-1101
Recent Reviews
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Tried ordering the nacho cheese fries and the drive thru attendant was rude and kept saying they don't sell them and never have? I understand if they were discontinued but that's not what she said and was also extremely rude and wouldn't let me respond
The staff was helpful, the restaurant was clean, and the food was fast. The manager Jessica was really nice and professional. I will be returning back at this location.
Atmosphere: 5
Food: 5
Service: 5
Cierra was very friendly and kind
Atmosphere: 5
Food: 5
Service: 5
the worst experience I've ever had took 35 minutes, as I was asking if my food would be ready all the said was drive thru is priority, I will never go back and will tell anyone to never go to this tacobell, two people standing at drive thru and two making food, the worst
Atmosphere: 4
Food: 4
Service: 1
Extremely good and no customer service ability. They will not take your order in person only by yourself on the kiosk. I asked to swap chicken chalupa meal to beef chalupa with the meal, they said it was 90 cents up charge per chalupa to swap! Chicken is more expensive than beef how is that possible to up charge on this swap?
Atmosphere: 1
Service: 1
I have backup From this restaurant and I coming from drive-through And she say come from the door because the order not ready yet when may I come from the door? my order is ready and all the stuff he’s joking inside the kitchen. When may I ask her? My order is ready why not give to me from the drive-through? She say we don’t have this order. Send the other driver.9/9/2025 Night Shift
Service: 1
I waiting long time for my 3 items wather cup and 2 tacos
Atmosphere: 4
Food: 4
Service: 4
Went through drive thru and ordered a few crunchy tacos. Noticed it was just meat in the tacos. Went back in and instead of remaking them the right way, they just gave me the stuff on the side. So I have to assemble my own food I guess.
Atmosphere: 1
Food: 1
Service: 1
The combo meals are super inexpensive and you get a lot for your buck.
Atmosphere: 5
Food: 5
Service: 5
Super disrespectful drive thru lady.
Slammed the door in my face when asking for clarification on why I’d need to wait over ten minutes for there system to receive my order and wait behind a line of cars again.
If you use the app for convenience this is not the location.
Service: 1
Restaurantji Recommends
Taco Bell is self order now, so employees ignore you like it’s not their job to answer question
Atmosphere: 2
Food: 5
Service: 3
They got half my order wrong today and the guy at the drive thru window barely spoke. They said they didn’t have anymore Baja blast yet they charged me for it so I asked if they can give me another drink to make up for the Baja blast that they were “out of” they gave me a freeze but in a small. I was charged for a medium drink. Anyways, I’m tired of this location and the kids that work there because it always seems like the workers don’t care and it’s sad. If you hate your job that much then quit but for some of yall to disrespect me and other customers who are trying to support your job is embarrassing and sad. I’m not going to this location anymore.
Atmosphere: 1
Food: 1
Service: 1
0 stars are definitely in order for this place it is very unsanitary won't be eatting here again mangers suck so bad
If I could give 0 stars I would. The customer service is absolutely terrible and the managers are extremely immature and are not properly trained to handle complaints. I seriously think corporate needs to come out and train these employees better. Not only that but their cleanliness is extremely lacking, idk why they feel that feeding people food in an unsanitary environment is okay. I’m sure they would not appreciate people feeding their families this food. This Taco Bell NEEDS help.
Atmosphere: 1
Food: 1
Service: 1
This place is super nasty rude and unacceptable food plus manager was laughing at the complaint that was being made i wouldn't eat here anymore poor staffing judgment was made with this establishment COME ON CORPORATE DO BETTER PLEASE!!!!!
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