I've constantly had problems ordering from this restaurant. This most recent occasion they simply forgot part of my order. When I called the restaurant and told them I was going to go pick it up, the woman on the phone refused to remake it. she told me repeatedly that I had to contact Uber Eats. I understand that it's simply fast food but the level of incompetence from the management there is beyond pathetic. The absolute refusal to make it right says everything you need to know about the restaurants leadership and owners.
Atmosphere: 1
Food: 1
Service: 1
Gigi Gonzalo
You charge .70 more on bean burritos than ones in New Braunfels and you charge for extra onions in said burrito. They don’t. Don’t nickle and dime us
Atmosphere: 3
Food: 4
Service: 2
Cynthia Sholts
The food was not like it used to be
Atmosphere: 1
Food: 1
Service: 1
Philip Meadow
We tried to eat here. The people inside refused to take our order. We went next door where we were welcomed by someone at the register. We are not doing business with a kiosk.
Service: 1
AG
The customer experience was excellent. Emily was very nice and polite!
Atmosphere: 5
Food: 5
Service: 5
Vicente Corona
Let me tell you I was very impressed with the young lady Liliana working the window. They were prompt, friendly, and the food was delicious.
Food: 4
Service: 5
AWA MGMT
Waited in line for a while just to get 4 burnt chicken tacos. They were black and was a tiny piece of chicken. Never coming back here again.
Atmosphere: 1
Food: 1
Service: 1
C H
Taco Bell is where good decisions go to take a nap. You walk in with dignity and walk out with a bag full of crunchy regret and a smile.
Every bite tastes like adventure and mild confusion. The menu keeps inventing new ways to fold the same five ingredients, and somehow it always works.
The hot sauce packets whisper encouragement, the Baja Blast feels like an energy drink from the future, and the bathroom always has a sense of mystery.
Five stars. Culinary chaos at its finest.
Atmosphere: 5
Food: 5
Service: 5
Mary Sylvester
I CANNOT COUNT THE NUMBER OF TUMES THIS LOCATION HAS CHARGED ME TO GET EITHER A SOFT 5ACO OR HARD SHELL TACO SUPREME AND 8 GET HOME AND I HAVE A REGULAR TACO WITH NO TOMATOES OR SOUR CREAM ON IT!!! FRUSTRATING AS ALL GET OUT!
Food: 1
Service: 1
Jackie Campos
I wont be coming back to this location the one on O’Connor and 35 i waaayyy better! Get it together or work somewhere jeeze!!!! And dont even bother trying to talk to the manager, no help nor customer service i will be going up the ladder with this matter
Dry hard stale chicken chalupas. Had to get them remade.
Atmosphere: 1
Food: 1
Service: 3
Paulette Lukich
Went through at 1130pm. Didn't get half my order. Tried to call the store nobody would answer. How could they when they were all outside with blunts in their hands and the manager shoved the bag out the windows while talking on her cell phone.
Atmosphere: 1
Food: 2
Service: 1
Will Mauz
Just came thru drive thru and the guy is so stoned he left my drink off. I turned around and came back, asked fir my drink, and he gave me an attitude. What the flip? Then your manager does nothing? Great service. You hire trash, you have trash.
Atmosphere: 1
Food: 1
Service: 1
Abigail Salters
I have had so many issues with this Taco Bell. They NEVER get the order right, the customer service is poop and on new years they were popping fire works in the parking lot when we pulled up and they said they were closed when the app clearly said they were open and let us put an order in. They told us to take it up with customer service lol. Like what.
I've constantly had problems ordering from this restaurant. This most recent occasion they simply forgot part of my order. When I called the restaurant and told them I was going to go pick it up, the woman on the phone refused to remake it. she told me repeatedly that I had to contact Uber Eats. I understand that it's simply fast food but the level of incompetence from the management there is beyond pathetic. The absolute refusal to make it right says everything you need to know about the restaurants leadership and owners.
Atmosphere: 1
Food: 1
Service: 1
You charge .70 more on bean burritos than ones in New Braunfels and you charge for extra onions in said burrito. They don’t. Don’t nickle and dime us
Atmosphere: 3
Food: 4
Service: 2
The food was not like it used to be
Atmosphere: 1
Food: 1
Service: 1
We tried to eat here.
The people inside refused to take our order.
We went next door where we were welcomed by someone at the register.
We are not doing business with a kiosk.
Service: 1
The customer experience was excellent. Emily was very nice and polite!
Atmosphere: 5
Food: 5
Service: 5
Let me tell you I was very impressed with the young lady Liliana working the window. They were prompt, friendly, and the food was delicious.
Food: 4
Service: 5
Waited in line for a while just to get 4 burnt chicken tacos. They were black and was a tiny piece of chicken. Never coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Taco Bell is where good decisions go to take a nap. You walk in with dignity and walk out with a bag full of crunchy regret and a smile.
Every bite tastes like adventure and mild confusion. The menu keeps inventing new ways to fold the same five ingredients, and somehow it always works.
The hot sauce packets whisper encouragement, the Baja Blast feels like an energy drink from the future, and the bathroom always has a sense of mystery.
Five stars. Culinary chaos at its finest.
Atmosphere: 5
Food: 5
Service: 5
I CANNOT COUNT THE NUMBER OF TUMES THIS LOCATION HAS CHARGED ME TO GET EITHER A SOFT 5ACO OR HARD SHELL TACO SUPREME AND 8 GET HOME AND I HAVE A REGULAR TACO WITH NO TOMATOES OR SOUR CREAM ON IT!!! FRUSTRATING AS ALL GET OUT!
Food: 1
Service: 1
I wont be coming back to this location the one on O’Connor and 35 i waaayyy better! Get it together or work somewhere jeeze!!!! And dont even bother trying to talk to the manager, no help nor customer service i will be going up the ladder with this matter
Food: 1
Service: 1
Restaurantji Recommends
Fast order was correct employee's are ice
Atmosphere: 5
Food: 5
Service: 5
Dry hard stale chicken chalupas. Had to get them remade.
Atmosphere: 1
Food: 1
Service: 3
Went through at 1130pm. Didn't get half my order. Tried to call the store nobody would answer. How could they when they were all outside with blunts in their hands and the manager shoved the bag out the windows while talking on her cell phone.
Atmosphere: 1
Food: 2
Service: 1
Just came thru drive thru and the guy is so stoned he left my drink off. I turned around and came back, asked fir my drink, and he gave me an attitude. What the flip? Then your manager does nothing? Great service. You hire trash, you have trash.
Atmosphere: 1
Food: 1
Service: 1
I have had so many issues with this Taco Bell. They NEVER get the order right, the customer service is poop and on new years they were popping fire works in the parking lot when we pulled up and they said they were closed when the app clearly said they were open and let us put an order in. They told us to take it up with customer service lol. Like what.
Atmosphere: 1
Food: 2
Service: 1
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