I have been a customer for 30 years . i m a bussines owner .the on 7501 bellaire blv houston tx 77074.has gotten out control .basically rude employees .but the managee a african american work in the morning extremely rude .i believe she is managar. They have all kind of problem .attitude .i went there waited to place the no customer at the restaurant .this very comon after for some time i white lady came she was not a custmer ..she aproach knowing that i had been there before .the white lady told her that i was there fist .she aproach rude i ask are you been racist she told me that if did like it leave ..taco cabana has abondon this restaurant .there many management problem .know this restaurant is gotten worse . Especially with the employees .
Justin Spaulding
Taco Cabana has always been a staple of my weekly routine. Every once in a while in order gets messed up or maybe the quality of the food might be a little lesser at some stores than others but for the most part Taco Cabana has always made things right and it is my favorite place to eat from Austin to San Antonio it's just been a staple for me I know a lot of people have really high expectations but I feel it's important that is a lifelong Texan that you shouldn't count out Taco Cabana as one of the staple restaurants of Texas.
Carolina Roberts
Usually Taco Cabana is on point. Today we went and got the new chicken fajita torta, the new brisket loaded fries, crunchwrap Pizza And the flautas. Unfortunately they parked us for over 18 minutes. When we got home it was terrible. We asked for no red ranch sauce on the torta, it had the sauce. The brisket fries did not have brisket. The crunchwrap pizza the tortilla shells wear rancid. So nasty mind you, Torta did not get eaten because of the sauce, the crunchwrap was thrown away, and the flautas. Not sure if it was the grease that was rancid or the tortillas that they were made with. Overall from 4 combos only one got eaten. Big disappointment.
Mark Tucker
Besides the bad food they serve , i have tried to reach the corporate office about some issues with another restraunt they share signs with. They are constantly turning off power to the signs . I tried to contact the corporate office, but they transfer you, iif anyone answers at all, then they will hang up!
Lyndsey Gray
Nothing nice to say about this place. I refuse to eat here and now I refuse to pick up orders from this place as well.
Dawn Renshaw
I have been a frequent customer of the Albuquerque, NM TC restaurants since they opened here in the 90s. Sadly, the TC located on Central and Eubank has become the growing transient/homeless population's hangout. There were tents in the parking lot behind the restaurant and my 10 year old granddaughter and I were at the drive-thru window when a partially naked man limped past who had clearly experienced trauma. I felt compassion for the man but was outraged for my granddaughter. The restaurant is unable to do anything about it. While the food and service are really great, I will only visit the other area TC that does not have this heartbreaking problem from now on.
Philippe Robichaux
Have lived in San Antonio for over 35 years and have been enjoying Taco Cabana for a majority of this time. The food Is very good for the price point, even with instances of hit and miss.I totally understand business and that things adjust accordingly. That being said I am very disappointed that locations are no longer 24 hrs. There have down been instances where the location nearest me appeared to be closed before 10pm...ON A FRIDAY!!I used to work late and i always looked forward to breakfast tacos at 11pm, or for a time fajita tacos at 10p.I blame covid, but i wish there had been a more solid explanation as to the change when it had been tradition in a way for "TC" to be open 24/hrs.
Lorenzo Gonzalez
Sad, my wife and I visited a Taco cabana today, and we ordered the street tacos combo hers was chicken mine beef, corn tortilla for me and flour for her, both tortillas were hard like as if the got pulled from the refrigerator and the meat got put in it … no heat in any of our tacos, the taste is gone no longer a San Antonio staple! Just a matter of time.
MaryAnn Garza
I see it says corporate office but yet no response on complaints to any of the customers. Here goes store 4723 W. Commerce has the nastiest dirtiest restroom and dining room someone else wrote the same and nothing is being done. Why???
Eddie Galindo
I used a Coupon I received in the mail from TXU. Buy one plate at the regular price get on of equal or lesser value for $1.00. Your Store charged me $4.89 for the second plate saying that is how the register is set up and the coupon was suppose to read 50% off the second plate. Store #20239 I visited is at 4313 S. Freeway Fort worth TX 76115 my receipt number is 182455 and it shows code 193 - BOGO $1 Plate. The store manager Evelia Suarez needs help with her customer service skills. She said "I" was reading the coupon wrong and there was noting she could do. I told her I wanted my money back and she said she would remake my entire order, I told her no that I wanted my money back, When I told her I would call corporate she said go ahead and started talking back to me and I hung up on her. I will "NEVER" eat at another Taco Cabana and I will tell all my friends never to eat there also. This was a waste of my time to drive almost 7 miles to your location from my house. If I could give -5 Stars I would. Photos attached.
I think the store on South Main /in Houston should be shut down before they kill somebody! I stopped by last Friday 10/9/23 morning to get a breakfast taco. Big mistake! I bit into the taco , something told me to look down at the taco .MOLD !! I was so disappointed and disgusted! This is so sad TACO CABANO ! Please train your staff to do better! I’ve tried to reach out to corporate/ customer service. No one can ever reached . I guess they’ll pay attention when someone gets sick and dies!
Zack
They don't answer the phone ever so don't try
Lorena Savir
If you thought the service or food was bad…I hope you never have to deal with corporate office. HR has yet to fill out 2 sheets of paper. Which will mostly say NA. They rarely seem to answer the phone & I cannot get through to Lorraine at HR. I’ve left several voicemails yet she hasn’t taken the courtesy to reply. I’ve explained that It’s time sensitive but from the looks of it she didn’t care. Will I ever get a reply or the document filled out? I’m beginning to lose hope
Antal Bokor
Listen to these negative reviews. They match my experience.
I have been a customer for 30 years . i m a bussines owner .the on 7501 bellaire blv houston tx 77074.has gotten out control .basically rude employees .but the managee a african american work in the morning extremely rude .i believe she is managar. They have all kind of problem .attitude .i went there waited to place the no customer at the restaurant .this very comon after for some time i white lady came she was not a custmer ..she aproach knowing that i had been there before .the white lady told her that i was there fist .she aproach rude i ask are you been racist she told me that if did like it leave ..taco cabana has abondon this restaurant .there many management problem .know this restaurant is gotten worse . Especially with the employees .
Taco Cabana has always been a staple of my weekly routine. Every once in a while in order gets messed up or maybe the quality of the food might be a little lesser at some stores than others but for the most part Taco Cabana has always made things right and it is my favorite place to eat from Austin to San Antonio it's just been a staple for me I know a lot of people have really high expectations but I feel it's important that is a lifelong Texan that you shouldn't count out Taco Cabana as one of the staple restaurants of Texas.
Usually Taco Cabana is on point. Today we went and got the new chicken fajita torta, the new brisket loaded fries, crunchwrap Pizza
And the flautas. Unfortunately they parked us for over 18 minutes. When we got home it was terrible. We asked for no red ranch sauce on the torta, it had the sauce. The brisket fries did not have brisket. The crunchwrap pizza the tortilla shells wear rancid. So nasty mind you, Torta did not get eaten because of the sauce, the crunchwrap was thrown away, and the flautas. Not sure if it was the grease that was rancid or the tortillas that they were made with. Overall from 4 combos only one got eaten. Big disappointment.
Besides the bad food they serve , i have tried to reach the corporate office about some issues with another restraunt they share signs with. They are constantly turning off power to the signs . I tried to contact the corporate office, but they transfer you, iif anyone answers at all, then they will hang up!
Nothing nice to say about this place. I refuse to eat here and now I refuse to pick up orders from this place as well.
I have been a frequent customer of the Albuquerque, NM TC restaurants since they opened here in the 90s. Sadly, the TC located on Central and Eubank has become the growing transient/homeless population's hangout. There were tents in the parking lot behind the restaurant and my 10 year old granddaughter and I were at the drive-thru window when a partially naked man limped past who had clearly experienced trauma. I felt compassion for the man but was outraged for my granddaughter. The restaurant is unable to do anything about it. While the food and service are really great, I will only visit the other area TC that does not have this heartbreaking problem from now on.
Have lived in San Antonio for over 35 years and have been enjoying Taco Cabana for a majority of this time. The food Is very good for the price point, even with instances of hit and miss.I totally understand business and that things adjust accordingly. That being said I am very disappointed that locations are no longer 24 hrs. There have down been instances where the location nearest me appeared to be closed before 10pm...ON A FRIDAY!!I used to work late and i always looked forward to breakfast tacos at 11pm, or for a time fajita tacos at 10p.I blame covid, but i wish there had been a more solid explanation as to the change when it had been tradition in a way for "TC" to be open 24/hrs.
Sad, my wife and I visited a Taco cabana today, and we ordered the street tacos combo hers was chicken mine beef, corn tortilla for me and flour for her, both tortillas were hard like as if the got pulled from the refrigerator and the meat got put in it … no heat in any of our tacos, the taste is gone no longer a San Antonio staple! Just a matter of time.
I see it says corporate office but yet no response on complaints to any of the customers. Here goes store 4723 W. Commerce has the nastiest dirtiest restroom and dining room someone else wrote the same and nothing is being done. Why???
I used a Coupon I received in the mail from TXU. Buy one plate at the regular price get on of equal or lesser value for $1.00. Your Store charged me $4.89 for the second plate saying that is how the register is set up and the coupon was suppose to read 50% off the second plate. Store #20239 I visited is at 4313 S. Freeway Fort worth TX 76115 my receipt number is 182455 and it shows code 193 - BOGO $1 Plate. The store manager Evelia Suarez needs help with her customer service skills. She said "I" was reading the coupon wrong and there was noting she could do. I told her I wanted my money back and she said she would remake my entire order, I told her no that I wanted my money back, When I told her I would call corporate she said go ahead and started talking back to me and I hung up on her. I will "NEVER" eat at another Taco Cabana and I will tell all my friends never to eat there also. This was a waste of my time to drive almost 7 miles to your location from my house. If I could give -5 Stars I would. Photos attached.
Restaurantji Recommends
I think the store on South Main /in Houston should be shut down before they kill somebody! I stopped by last Friday 10/9/23 morning to get a breakfast taco. Big mistake! I bit into the taco , something told me to look down at the taco .MOLD !! I was so disappointed and disgusted! This is so sad TACO CABANO ! Please train your staff to do better! I’ve tried to reach out to corporate/ customer service. No one can ever reached . I guess they’ll pay attention when someone gets sick and dies!
They don't answer the phone ever so don't try
If you thought the service or food was bad…I hope you never have to deal with corporate office. HR has yet to fill out 2 sheets of paper. Which will mostly say NA. They rarely seem to answer the phone & I cannot get through to Lorraine at HR. I’ve left several voicemails yet she hasn’t taken the courtesy to reply. I’ve explained that It’s time sensitive but from the looks of it she didn’t care. Will I ever get a reply or the document filled out? I’m beginning to lose hope
Listen to these negative reviews. They match my experience.
I LOVE MY TACO CABANA
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