The Rustic

Need to hire more bartenders

Always a good place to hear live music and enjoy some good food.

Atmosphere: 5

Food: 5

Service: 5

We had a fantastic brunch with friends on a Saturday morning. It's served family style- I highly recommend it. However, one time (on a date with my husband) we sat inside on a weeknight. While the food was good, the music was so loud we couldn't hear each other speak.

Atmosphere: 3

Food: 4

Service: 4

Drinks are not priced on menu...Happy Hour pricing is a joke...I probably won't be back...

Atmosphere: 3

Food: 3

Service: 3

Folks it sadness me to say this but Rustic is Temporarily Closed, until further notice. I believe they are

Atmosphere: 5

Food: 5

Service: 5

This place deserved to go out of business and they did. Darwin ran its course today. This business took people’s hard earned money for 7 years and gave them lackluster service over and over and over again.

Atmosphere: 5

Food: 4

Service: 1

Upon arriving at the restaurant, the two hosts at the entrance were very serious. I asked if there was an area where I could charge my phone, and they said there wasn't any place available for that. After being seated, we waited more than 10 minutes for someone to come to our table. The waitress didn’t introduce herself and it took over 15 minutes for the drinks to arrive.

While waiting for our drinks, a couple was seated next to us, but they were never attended to, so they decided to leave. When our food order was finally taken, it took over 20 minutes to arrive, and the food was just average, nothing special. My kids ordered hamburgers, and we had to wait another 5 minutes for the waitress to return so we could ask for ketchup and other necessities.

It’s unbelievable how places like this don’t care about their customers. No wonder the place was almost empty, with only four tables occupied. When we left, neither the waitress nor the hosts at the door thanked us, and the manager was nowhere to be seen. What a lack of professionalism.

Atmosphere: 1

Food: 1

Service: 1

Excellent food and great experience. This was our second go round within a week and the second time was much better than the first. We appreciate management reaching out to us. Our server was very sweet, definitely attentive and great personality.

Atmosphere: 5

Food: 5

Service: 5

It would be one thing if you were paying The Rim tax and getting really good food, but honestly, this "hot" chicken sandwich (upgraded with avocado, bacon, and fries) along with a tea was $31 (before tip) and it was bland as heck. It definitely wasn't "hot" (it wasn't even mild).

The staff was great and the waitress attentive. The atmosphere was nice and clean. Go if you're seeing a specific act or if your friends force you. Just be prepared to pay a lot for mediocre food.

Atmosphere: 4

Food: 3

Service: 5

The country band playing was not very good so the outside patio was empty and boring ?

Atmosphere: 5

Food: 5

Service: 5

I've visited here about 3 times. The bartenders are very attentive.
I would recommend the spicy salmon burger and the salmon salad.
Superb service.

Atmosphere: 5

Food: 5

Service: 5

Atmosphere was very nice .. food was ok but less than what is expected for $25 a person. .. biggest problem Is training of wait staff or lack of staff .. we waited 15 min to see server in restaurant that was only quarter full .. other waiters just walked by with the “not my table” attitude - no teamwork .. we had to get our own napkins and silverware too - soup is served without spoon .. table was not wiped down etc .. we arrived at 9:30 with closing time posted at 11 ..

Atmosphere: 5

Food: 2

Service: 1

We walked in at 9:15 and were immediately told the kitchen is closing at 9:30, despite the fact that they close at 10. We were told it takes a while to clean the kitchen, so they were closing it early. SMH. We ordered quickly as the waitress stood over us. We ordered the meatballs as an appetizer and a couple of burgers. We were asked if we wanted fries instead of chips without informing us it was a 2 dollar upcharge. We got our food relatively quickly...all of it at the same time. The burger was good but that was it. The meatballs were overcooked and cold and the fries were hard as if they were recorded. Overall it was NOT an experience that will bring us back. 93.00 for that experience? No thanks. Owners and managers...if you advertise your hours, stick with those hours. A customer only has that to go by and you will lose countless number of customers. I will not be going back there and as people read and hear my experience....they won't either. You never know the amount of business you lose from just 1 bad experience.

Atmosphere: 3

Food: 2

Service: 3

The restaurant was out of several items, which the server told us after we had placed our order. It's the server's job to know what is 86ed, but they promptly blamed it on the kitchen for not telling them. The queso was cold. Our main entrees, a chicken sandwich and shrimp avocado salad, were pretty good but nothing extraordinary. I would never return here on my own accord.

Atmosphere: 3

Food: 3

Service: 2

Good food in a big, bright space but very, very loud and hard to hear everyone st our table of 6. Nearby parking garage.

Atmosphere: 3

Food: 4

Service: 3