The Shack
7431 Northwest Loop 410 Ste 115, San Antonio
(210) 375-4097
Recent Reviews
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Very very long wait, food good, prices ok, loud atmosphere indoor outdoor seating, large parking lot.
Atmosphere: 3
Food: 4
Service: 3
In town for the weekend, went for an early dinner after seeing good reviews. Now mind you - reviews were about the burgers and we didn’t order burgers. Club sandwich was huge, and good - although the meat to lettuce ratio was way off. More meat!
Fries, onion rings - great. Ordered the grilled chicken sandwich and unfortunate it was not good at all. First one was rubbery and (for lack of a better word) gelatinous. Asked for another and they willingly accommodated which was great. Second sandwich.. same thing. Not sure if it was a bad batch of chicken but normally this happens with frozen chicken breasts. So sadly, a refund was issued. Soda machine was flat, which was also a bummer. I’d give it another chance to try the burgers - but our first visit sadly missed the mark.
Atmosphere: 5
Food: 2
Service: 5
Top Tier Snack/Burger Spot. They have a nice variety of items and depending when you come it CAN get a bit hectic so given the common human error at those times still a great place to come get some solid fast food!
Atmosphere: 4
Food: 5
Service: 4
First timer. Delicious burgers, very friendly staff. HOWEVER, WE HAD TO WAIT ALMOST AN HOUR TO GET OUR FOOD AND THE PLACE WAS NOT PACKED.
Atmosphere: 5
Food: 5
Service: 3
We had the philly cheesesteak and a burger with fries and tots. Fries were fried to perfection, nice and chrispy without being overdone, tots were also the same, but the fries are better as they are beer battered! Cheesteak was outstanding and burger too. I am glad I gave this little strip mall place a chance because I usually don't like them very much. Quality buns!
Atmosphere: 4
Food: 5
Service: 5
I had the mexican hot dog. It was excellent. The hot dog bun was best I have tasted. The fries and tots are just the right amount of crispiness and also very tasty.
Atmosphere: 5
Food: 5
Service: 5
This place is perfect! Their snacks, the hotdogs, the burgers. Definitely recommend the hotdog with jalapeños cream cheese and bacon & the banana split. They also have a outdoor patio and I can bring my dog to sit down and eat
Atmosphere: 5
Food: 5
Service: 5
Everything is really good
Atmosphere: 5
Food: 5
Service: 5
Food was delicious. The buns on the burgers were really good and held together well. Not too greasy. We tried the milkshakes and they were all great as well. Gonna go again for sure.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Macho Burger and Chili Cheese Fries
We’ve been going to the shack for sometime now we’ve had just Saturday lunches there. We’ve had birthday dinners and stuff like that gathering gathering with our family. Today is the first time that any of the servers ever came by to ask us how everything was, I have to commend Michlea. She made our visit today especially nice. Protect her at all costs. She deserves everything good we can give her.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
1st time and the food was good. If you're in the area I would recommend giving it a try if you've never been.
Atmosphere: 4
Food: 5
Service: 5
First time & it did not disappoint.
It was ok. I wouldn't eat there again.
Atmosphere: 3
Food: 3
Service: 3
Family friendly place, amazing menu, can’t wait to come back and try different dogs and treats! A great value imo!
Atmosphere: 5
Food: 5
Service: 5
Food is really good. Will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
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