I had the chili relleno lunch special. It was one of the best I've had in quite a while. There's no atmosphere at all. They need to put pictures on the wall or TVs or something. Service was okay. Not great. I will go back to try other things.
Atmosphere: 3
Food: 4
Service: 3
Andrew Dominguez
The food is not consistent, some days you go in there and the food taste great you go back and the food taste different staff is friendly. But they need to do something with the decor.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Barbacoa Taco, Potato & Egg, Migas Con Chorizo, Country Sausage
Tamara Vasquez
Always wonderful food and service!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Potato and Egg with Bacon, Enchiladas
Chris Engstrom
I ordered on Grubhub for pickup. I was told my food would be ready when I arrived in 10-15 minutes. Showed up 15-18 minutes later and looked at the app which showed my food was ready. I entered the restaurant and found out my food order was not complete it was missing my two large drinks.The waitress assisting me told me I didn't order any drinks. She looked and then went to get me one of the two drinks. When I showed her that I had ordered two from the app. One of the other waitresses told her to give me small drinks instead as the price was different. However, when I order from the Thousand Oaks location I receive the drinks I ordered and pay for.When I told the waitress this she told me that the item was priced wrong and I was not going to get what I ordered and paid for. This was after they tried to short one drink from my order. When I said this is not a customer problem this is an issue between the restaurant and Grubhub they looked at me like I had lost my mind.This is poor customer service from the restaurant's end and needs to be resolved and not at the customer's expense. When I told Grubhub what had occurred it was made right. Do not waste your time or hard-earned money at this location. Thousand Oaks cafe on Jones Maltzberger you need to do better.
Food: 1
Service: 1
Jeremiah H
They got my order wrong twice. Didn’t even get everything right when I came back to have it corrected. Food took a long time to come out even though I had a small order. Food was also bland. Would not recommend.
Food: 2
Service: 3
Tony Curtis Worley
Try the tortilla soup. I like it.
Atmosphere: 4
Food: 5
Service: 5
Samantha Flores
This place has amazing food but I just experienced them charging my card $70 for nothing. When I attempted to fix the issue the supervisor I spoke with was extremely rude and denied it. I offered to prove it with my bank statement and she responded, "what, you want me to give you the $70, I'm not doing that". And she proceeded to call me a liar. She stated this was a bank issue and I clarified with my bank that it wasn't. I'm extremely surprised at this response because we go there at least three times out of the week. If you go here, take cash. There's someone you can't trust here.
Service: 1
Jesus Herrera
This restaurant was recommended by a friend and it didn't disappoint. Ordered 2 beef fajitas tacos using drive thur. Service was quick, and tacos were served hot with the flour tortilla soft and fresh. The beef fajitas were tender and full of flavor. I will be back for more good eats.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tacos
Rachel Montgomery
The carne guisada w/ cheese tacos are beyond amazing!
I bought breakfast tacos for my office and waited close to 10 minutes in the drive thru for 10 tacos. They put them in 5 different bags and then charge me for each bag …. In a drive thru!!!! We are all dealing with rising costs but give me a break!
Food: 2
Service: 1
Mike Leonard
Had the small plate with eggs and bacon and a pancake. I've had it before and it's good. The cook knows haw to make an over medium egg peefectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Guisada, Tortillas
James Kremko
Good place to get a quick
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Enchiladas
H'Adrian Howard
Food is always fire ? and service is great and good comes out hot and quickly!
The place is clean and the food was great. It was very busy but you couldn't tell because the waitress was fast and very kind. She made sure to keep checking on our drinks to see if we needed refills. Wonderful service.
Food fabulous , service even better . Could eat their everyday ! ⌚?✔
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Guisada, Tacos, Menudo, Tortillas, Tortilla Soup, Enchiladas, Potato & Egg
I had the chili relleno lunch special. It was one of the best I've had in quite a while. There's no atmosphere at all. They need to put pictures on the wall or TVs or something. Service was okay. Not great. I will go back to try other things.
Atmosphere: 3
Food: 4
Service: 3
The food is not consistent, some days you go in there and the food taste great you go back and the food taste different staff is friendly. But they need to do something with the decor.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Barbacoa Taco, Potato & Egg, Migas Con Chorizo, Country Sausage
Always wonderful food and service!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Potato and Egg with Bacon, Enchiladas
I ordered on Grubhub for pickup. I was told my food would be ready when I arrived in 10-15 minutes. Showed up 15-18 minutes later and looked at the app which showed my food was ready. I entered the restaurant and found out my food order was not complete it was missing my two large drinks.The waitress assisting me told me I didn't order any drinks. She looked and then went to get me one of the two drinks. When I showed her that I had ordered two from the app. One of the other waitresses told her to give me small drinks instead as the price was different. However, when I order from the Thousand Oaks location I receive the drinks I ordered and pay for.When I told the waitress this she told me that the item was priced wrong and I was not going to get what I ordered and paid for. This was after they tried to short one drink from my order. When I said this is not a customer problem this is an issue between the restaurant and Grubhub they looked at me like I had lost my mind.This is poor customer service from the restaurant's end and needs to be resolved and not at the customer's expense. When I told Grubhub what had occurred it was made right. Do not waste your time or hard-earned money at this location. Thousand Oaks cafe on Jones Maltzberger you need to do better.
Food: 1
Service: 1
They got my order wrong twice. Didn’t even get everything right when I came back to have it corrected. Food took a long time to come out even though I had a small order. Food was also bland. Would not recommend.
Food: 2
Service: 3
Try the tortilla soup. I like it.
Atmosphere: 4
Food: 5
Service: 5
This place has amazing food but I just experienced them charging my card $70 for nothing. When I attempted to fix the issue the supervisor I spoke with was extremely rude and denied it. I offered to prove it with my bank statement and she responded, "what, you want me to give you the $70, I'm not doing that". And she proceeded to call me a liar. She stated this was a bank issue and I clarified with my bank that it wasn't. I'm extremely surprised at this response because we go there at least three times out of the week. If you go here, take cash. There's someone you can't trust here.
Service: 1
This restaurant was recommended by a friend and it didn't disappoint. Ordered 2 beef fajitas tacos using drive thur. Service was quick, and tacos were served hot with the flour tortilla soft and fresh. The beef fajitas were tender and full of flavor. I will be back for more good eats.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tacos
The carne guisada w/ cheese tacos are beyond amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Restaurantji Recommends
I bought breakfast tacos for my office and waited close to 10 minutes in the drive thru for 10 tacos. They put them in 5 different bags and then charge me for each bag …. In a drive thru!!!! We are all dealing with rising costs but give me a break!
Food: 2
Service: 1
Had the small plate with eggs and bacon and a pancake. I've had it before and it's good. The cook knows haw to make an over medium egg peefectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Guisada, Tortillas
Good place to get a quick
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Enchiladas
Food is always fire ? and service is great and good comes out hot and quickly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortilla Soup, Tortillas, Enchiladas
The place is clean and the food was great. It was very busy but you couldn't tell because the waitress was fast and very kind. She made sure to keep checking on our drinks to see if we needed refills. Wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Guisada, Tacos, Tortillas, Enchiladas