We hadto wait 30 minutes to get our orders. Even a simple black coffee was so late. They forgot and then gave us really bad watered down coffee, which did not meet Starbucks standards. I understand it was Boxing day, but a simple coffee taking 30 minutes is just not justified with a poor quality drink.
Atmosphere: 3
Food: 3
Service: 3
Miguel Castro
Great spot for a caffeine either before or after riding the train
Atmosphere: 4
Food: 3
Service: 4
Justin Johnson
We came in here and my daughter wanted to spend some cash to buy herself a treat and they said they do not take cash. I questioned that and they confirmed it. I can’t remember the last time I went to a business that said they do not take cash, especially a big business.
Alfio Veasey
⭐️⭐️⭐️⭐️⭐️ A Hidden Gem at the Zoo!
As one of the top reviewers in the nation, I’ve visited Starbucks locations from coast to coast—and I have to say, the Starbucks tucked inside the San Antonio Zoo surprised me in the best way possible.
Before stopping by, I noticed the location carried a 3.4-star rating. I’ll be honest—I almost let that sway me. But I’m glad I didn’t. My daughter and I were feeling a bit parched from walking the zoo grounds, and their Summer Refreshers saved the day. I enjoyed my go-to favorite, the Very Berry Hibiscus Refresher with Lemonade, while my daughter couldn’t stop smiling with her Strawberry Matcha Fusion. Both drinks were perfectly chilled, balanced in flavor, and crafted with care.
The staff was upbeat, kind, and fast—even with a line of guests behind us. The baristas were engaging, and despite the hustle of the zoo, they created a calm, friendly vibe.
Don’t let the rating fool you. This location is a cool oasis in the middle of your zoo adventure. 5 stars from me—no hesitation.
Atmosphere: 5
Food: 5
Service: 5
Anna Gusan
Usually not a very welcoming Starbucks, but today takes the cake! Horrible attitude to ask a pregnant woman get off a chair on the patio because you’re “prepping to close”, it’s 5:15 and you close at 6:00 PM. Grabbing the chair under me then proceeded to be on her phone for a good while instead of “closing”.
Service: 1
Danny A
Exact same smell and menu as all the other Starbucks in the country. But this one is right outside the zoo! Staff was friendly, and i think they were training. Service for the second drink was much longer than it should have been.
Atmosphere: 5
Food: 5
Service: 4
Salvador Gutierrez
The restrooms are super dirty, and the trash is full as well as the lobby. Everyone is just standing around and on their phones. And what they are doing is judging people as they are come in.
Atmosphere: 2
Food: 2
Service: 2
James Gnecco
Slowest Starbucks ever.
Atmosphere: 4
Food: 4
Service: 2
Saphir Duriez
Delightful location next to the San Antonio Zoo, with a very cheerful and dedicated staff.
Atmosphere: 5
Food: 5
Service: 5
Manuel Rios
Great place, very clean. The only drinks, besides water, that are allowed in the zoo are from Starbucks.@memerios102081
I paid for a Trenta and got a grande because I don't like ice in my drink they chose to give me a grande!! When You pay $8.00 for a drink you think they could fill it up regardless if you ask for ice or not. I order this drink ALL THE TIME and this is the only Starbucks that has done me this way! Their reply was sorry that's the way we are told to make it! They were not even nice about it. Won't be returning to this Starbucks!!!
Whitney Rodríguez
The service was super quick it was done in less than 5min
Atmosphere: 5
Food: 5
Service: 5
Deepak
Had a quick stop for purchasing online order, fast checkout ,courteous staff. Located opposite to zoo and is open until 9pm. Have a good cafe while in here
Atmosphere: 5
Food: 5
Service: 5
Barry Fraser
This is the slowest Starbucks in the world. I caution you to bring lots of supplies before entering. I tired shouting Jumanji but it didn’t work
We hadto wait 30 minutes to get our orders. Even a simple black coffee was so late. They forgot and then gave us really bad watered down coffee, which did not meet Starbucks standards. I understand it was Boxing day, but a simple coffee taking 30 minutes is just not justified with a poor quality drink.
Atmosphere: 3
Food: 3
Service: 3
Great spot for a caffeine either before or after riding the train
Atmosphere: 4
Food: 3
Service: 4
We came in here and my daughter wanted to spend some cash to buy herself a treat and they said they do not take cash. I questioned that and they confirmed it. I can’t remember the last time I went to a business that said they do not take cash, especially a big business.
⭐️⭐️⭐️⭐️⭐️
A Hidden Gem at the Zoo!
As one of the top reviewers in the nation, I’ve visited Starbucks locations from coast to coast—and I have to say, the Starbucks tucked inside the San Antonio Zoo surprised me in the best way possible.
Before stopping by, I noticed the location carried a 3.4-star rating. I’ll be honest—I almost let that sway me. But I’m glad I didn’t. My daughter and I were feeling a bit parched from walking the zoo grounds, and their Summer Refreshers saved the day. I enjoyed my go-to favorite, the Very Berry Hibiscus Refresher with Lemonade, while my daughter couldn’t stop smiling with her Strawberry Matcha Fusion. Both drinks were perfectly chilled, balanced in flavor, and crafted with care.
The staff was upbeat, kind, and fast—even with a line of guests behind us. The baristas were engaging, and despite the hustle of the zoo, they created a calm, friendly vibe.
Don’t let the rating fool you. This location is a cool oasis in the middle of your zoo adventure. 5 stars from me—no hesitation.
Atmosphere: 5
Food: 5
Service: 5
Usually not a very welcoming Starbucks, but today takes the cake! Horrible attitude to ask a pregnant woman get off a chair on the patio because you’re “prepping to close”, it’s 5:15 and you close at 6:00 PM. Grabbing the chair under me then proceeded to be on her phone for a good while instead of “closing”.
Service: 1
Exact same smell and menu as all the other Starbucks in the country. But this one is right outside the zoo! Staff was friendly, and i think they were training. Service for the second drink was much longer than it should have been.
Atmosphere: 5
Food: 5
Service: 4
The restrooms are super dirty, and the trash is full as well as the lobby. Everyone is just standing around and on their phones. And what they are doing is judging people as they are come in.
Atmosphere: 2
Food: 2
Service: 2
Slowest Starbucks ever.
Atmosphere: 4
Food: 4
Service: 2
Delightful location next to the San Antonio Zoo, with a very cheerful and dedicated staff.
Atmosphere: 5
Food: 5
Service: 5
Great place, very clean. The only drinks, besides water, that are allowed in the zoo are from Starbucks.@memerios102081
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service good
Atmosphere: 5
Food: 5
Service: 5
I paid for a Trenta and got a grande because I don't like ice in my drink they chose to give me a grande!! When You pay $8.00 for a drink you think they could fill it up regardless if you ask for ice or not. I order this drink ALL THE TIME and this is the only Starbucks that has done me this way! Their reply was sorry that's the way we are told to make it! They were not even nice about it. Won't be returning to this Starbucks!!!
The service was super quick it was done in less than 5min
Atmosphere: 5
Food: 5
Service: 5
Had a quick stop for purchasing online order, fast checkout ,courteous staff. Located opposite to zoo and is open until 9pm. Have a good cafe while in here
Atmosphere: 5
Food: 5
Service: 5
This is the slowest Starbucks in the world. I caution you to bring lots of supplies before entering. I tired shouting Jumanji but it didn’t work
Service: 1
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