Wendy's
7039 Culebra Rd, San Antonio
(210) 319-7162
Recent Reviews
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She said they are not corporation I feel bad for the owner having a manager running the place in the most unprofessional way making people wait so long at the drive through while they are outside and no one is inside to run the place the
Atmosphere: 1
Food: 1
Service: 1
I love Wendy's, but this location just can't get it together. I tried to order pickup from the app. The order was not able to be filled, and I was simply told to cancel the order, but the app wouldn't allow it on a pick up order. I'll have to call back at 5p to possibly get help? The 800# is not open until Monday at 9a? What? Ugh.
Atmosphere: 1
Food: 1
Service: 1
We ordered through the app. When I went to pick up, there was a lady in the back that said they were closed..she didn't give a reason but there were no cars around. The app says our order was picked up. We are having a difficult time getting our money back. Before noon 3/16/2025
Service: 1
Fast food
Atmosphere: 3
Food: 3
Service: 3
I usually skip Wendy's and head to McDonald's. I'm glad I didn't today. The service was good, and the person taking my order was excellent. Despite the lack of employees clocked in, the service was good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Baconator Fries, Grand Chicken, Chili, Baconator
They close at 1:00 and they were outside smoking when we pulled up at 12:20. They then turned off the lights and ignored us at the drive-thru.
Atmosphere: 1
Service: 1
Make sure to check your bags for all items, they forget and when you call they don’t answer.
Found a roach in my burger. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Extremely slow to sort our food out. No apology and the food didn't make up for the service.
Atmosphere: 2
Food: 3
Service: 1
Needs to be shut down. Food is always cold. Customer service is awful. I just went to try to order breakfast and the speaker was off. I got pulled around to see if anyone was there. The person looked at me and just kept walking. I pulled around again and they still didn’t come to the mic. I avoid this location like the plague but after today, I’ll never go there again. The one on potranco is soo much better. The difference is night and day
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had a rude cashier take our order and had the worst experience I will not be returning to that location
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Baconator Fries, Hamburger, Baconator
Worst Wendy's ever. I don't even want to elaborate you can come check it out yourself
Atmosphere: 1
Food: 1
Service: 1
Good app ordering experience. They were out of one of the items I had ordered on the app, but offered a substitution when I got to the window. Overall a decent visit.
Atmosphere: 5
Food: 4
Service: 5
No bacon on any of my junior bacon cheeseburgers. The restaurant would not answer the phone to resolve the order.
Food: 1
Service: 1
We went after 8 i should have known better. Food was old and stale, chicken sandwich dry.
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