I ordered a burger (6:30 pm)which took me almost 20 minutes to get. Not one customer was in the dining area nor the drive thru. The employees were just on their phones. The cook didn't even move away from the register counter till like 10 minutes later, that's when he started my order. And instead of a hair net one employee was wearing a doo rag. When I was finally given my order it was practically thrown at me without a word. No thank you, no nothing. I'll never go to this Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
D S
Aug 2025..Look in your ValuePack mailer for some good coupons for Wendys. Just seriously grubbed on a buy 1 Baconator get 1 for $1! Now Full and ready to settle down for a movie.
Atmosphere: 4
Food: 5
Service: 5
Therapy Swag
Kids running the store messed up orders left and right. Increase the pay and OVER STAFF. We know these large chains and companies bank on profits but if you over staff and train well orders won’t be messed up like this. Fix this.
Atmosphere: 1
Food: 5
Service: 1
Corina Lucas
Always friendly, fresh hot food , great service
Atmosphere: 5
Food: 5
Service: 5
Sierra Opare
Employees were rude and didn’t greet us when we waited patiently at the counter. Ceilings leak in multiple areas throughout the store. When we arrived, an employee was laying down at the entrance because she had fallen due to a spilled drink…we were scolded when we tried to walk around the mess and the employee just laying there with no one helping her up. Very strange and the fact that drips from the ceiling were ignored…no signage anywhere to caution told me everything I needed to know. Wendy’s franchises need to do better! Repair the issues, retrain or fire these rude employees, and clean up your stores!
Atmosphere: 1
Food: 3
Service: 2
J J
The food and workers are amazing!!!! I went last night around 9pm 07/01 to get some food for my family that came from out of town and not only was the service fast they did it with friendly service! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Luis Zorrilla
Why Everytime you order by drive thru these employees do whatever they want? Like my man I'm paying a price for a certain item that CONTAINS bacon! Why TF you never place the bacon on the item?? Like are you trying to make some cash by the side or what? Honestly it's always the same issue with you guys... ITS UNBELIEVABLE!
Atmosphere: 1
Food: 3
Service: 1
Aphelios
I wasted 60 bucks here. Food was old and the new cajun sandwich was awful. Crispy onions were stale. Store wasn't busy and they made us park in front of the store... Thought we were going to get fresh food. I recommend going to In n Out instead.
Food: 1
Service: 5
Guadalupe Becerra
Wendy's has always been super delicious! Great food !!!!!!! Never left it!!!! YUMMY!!! We were lost ourselves the new strawberry smoothies!!! SUPER DELICIOUS!!! WE WILL BE BACK!!! RECOMAND IT!!!
Mario Diaz
Today 4/26/25 me and my son went through the drive through window and ordered some food, after paying $19.+, were told to move ahead and wait and they will bring the food to us. After waiting 24 minutes exactly, we got our food. Was not HOT at all, mixed packaged our order and gave us no receipt. The place was not busy and I saw a car behind us waiting also. It happened around 3:50-4:00pm, I get a message when I use my debit card and based on the time I know it took 24 minutes. Very offsetting, bad service.
I ordered a burger and at first the servers got it wrong so I asked them to remake it. Instead of being professional and mature the guy slapped some old dry bacon on the sloppy mayonnaise covered jun and a not so fresh patty and the cheese wasn't even melted. The place was clean but the food and service was terrible. You could done better Wendy's.
Rubi R
Ordered around 6pm 4/13/25 in the drive thru and what horrible service. Employee at the window basically threw the food at me. I asked for light ice in drinks and more than half the cup had ice and drink wasn’t even filled all the way. No receipt, no greeting, gave me drinks first with no straws. Maybe this isn’t the job for you lady if you make no effort at all. Food was cold too. I hardly ever go to Wendy’s but there was no one in drive thru and I stopped. Kids wanted a burger and I just wanted a coke. Never again! No customer skills.
Thee Collective
Terrible customer service. Terrible management. Won’t be back.
Reb
This is the worse fast food restaurant that I have stopped at. The food…cold, coffee….cold. The attendant didn’t listen to what I asked for and gave me the wrong food. When some people go to the drive through window they are usually in a hurry. I ended up waiting 15 minutes for my food and it came out COLD and the coffee wasn’t filed up to the top. Fries were so greasy that the bottom of the bag was full of oil. Oh by the way, those were cold also. When I asked for two large coffees she said that they didn’t have large yet she rung it up as a large coffee. 😳There was an inch from the top. Why did I wait fifteen minutes if everything was coming out cold anyway. If you can go to McDonalds where everything is HOT!
andrea williams
Good food. Nice and clean. The volume on the TV was very loud though.
I ordered a burger (6:30 pm)which took me almost 20 minutes to get. Not one customer was in the dining area nor the drive thru. The employees were just on their phones. The cook didn't even move away from the register counter till like 10 minutes later, that's when he started my order. And instead of a hair net one employee was wearing a doo rag. When I was finally given my order it was practically thrown at me without a word. No thank you, no nothing. I'll never go to this Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
Aug 2025..Look in your ValuePack mailer for some good coupons for Wendys. Just seriously grubbed on a buy 1 Baconator get 1 for $1! Now Full and ready to settle down for a movie.
Atmosphere: 4
Food: 5
Service: 5
Kids running the store messed up orders left and right. Increase the pay and OVER STAFF. We know these large chains and companies bank on profits but if you over staff and train well orders won’t be messed up like this. Fix this.
Atmosphere: 1
Food: 5
Service: 1
Always friendly, fresh hot food , great service
Atmosphere: 5
Food: 5
Service: 5
Employees were rude and didn’t greet us when we waited patiently at the counter. Ceilings leak in multiple areas throughout the store. When we arrived, an employee was laying down at the entrance because she had fallen due to a spilled drink…we were scolded when we tried to walk around the mess and the employee just laying there with no one helping her up. Very strange and the fact that drips from the ceiling were ignored…no signage anywhere to caution told me everything I needed to know. Wendy’s franchises need to do better! Repair the issues, retrain or fire these rude employees, and clean up your stores!
Atmosphere: 1
Food: 3
Service: 2
The food and workers are amazing!!!! I went last night around 9pm 07/01 to get some food for my family that came from out of town and not only was the service fast they did it with friendly service! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Why Everytime you order by drive thru these employees do whatever they want? Like my man I'm paying a price for a certain item that CONTAINS bacon! Why TF you never place the bacon on the item?? Like are you trying to make some cash by the side or what? Honestly it's always the same issue with you guys... ITS UNBELIEVABLE!
Atmosphere: 1
Food: 3
Service: 1
I wasted 60 bucks here. Food was old and the new cajun sandwich was awful. Crispy onions were stale. Store wasn't busy and they made us park in front of the store... Thought we were going to get fresh food. I recommend going to In n Out instead.
Food: 1
Service: 5
Wendy's has always been super delicious! Great food !!!!!!! Never left it!!!! YUMMY!!! We were lost ourselves the new strawberry smoothies!!! SUPER DELICIOUS!!! WE WILL BE BACK!!! RECOMAND IT!!!
Today 4/26/25 me and my son went through the drive through window and ordered some food, after paying $19.+, were told to move ahead and wait and they will bring the food to us. After waiting 24 minutes exactly, we got our food. Was not HOT at all, mixed packaged our order and gave us no receipt. The place was not busy and I saw a car behind us waiting also. It happened around 3:50-4:00pm, I get a message when I use my debit card and based on the time I know it took 24 minutes. Very offsetting, bad service.
Restaurantji Recommends
I ordered a burger and at first the servers got it wrong so I asked them to remake it. Instead of being professional and mature the guy slapped some old dry bacon on the sloppy mayonnaise covered jun and a not so fresh patty and the cheese wasn't even melted. The place was clean but the food and service was terrible. You could done better Wendy's.
Ordered around 6pm 4/13/25 in the drive thru and what horrible service. Employee at the window basically threw the food at me. I asked for light ice in drinks and more than half the cup had ice and drink wasn’t even filled all the way. No receipt, no greeting, gave me drinks first with no straws. Maybe this isn’t the job for you lady if you make no effort at all. Food was cold too. I hardly ever go to Wendy’s but there was no one in drive thru and I stopped. Kids wanted a burger and I just wanted a coke. Never again! No customer skills.
Terrible customer service. Terrible management. Won’t be back.
This is the worse fast food restaurant that I have stopped at. The food…cold, coffee….cold. The attendant didn’t listen to what I asked for and gave me the wrong food. When some people go to the drive through window they are usually in a hurry. I ended up waiting 15 minutes for my food and it came out COLD and the coffee wasn’t filed up to the top. Fries were so greasy that the bottom of the bag was full of oil. Oh by the way, those were cold also. When I asked for two large coffees she said that they didn’t have large yet she rung it up as a large coffee. 😳There was an inch from the top. Why did I wait fifteen minutes if everything was coming out cold anyway. If you can go to McDonalds where everything is HOT!
Good food. Nice and clean. The volume on the TV was very loud though.
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