I wish I could give no stars Do not go here it was disgusting and there are extremely sketchy people hanging around this area. The staff was very friendly but I do not recommend stopping here.
Atmosphere: 1
Food: 1
Service: 2
Sheran Hodges
I ordered a salad with grilled chicken and a loaded potato. It took almost 20 minutes for my order. I was in the drive through. When I got home and open my bag my potato was not loaded it was a potato with chives. I started to eat my salad and after about 4 bites the chicken tasted funny. I ended up just throwing away the whole order. About an hour later I was nauseated and vomiting than came the diarrhea. This went on all night. Yes I think I got food poisoning. Here it is the next day and I'm still having stomach cramps. I think it's safe to say I will not be eating there again, and I'll tell everyone I know.
Food: 1
Service: 1
Johnny Vasquez
That baconator was fire .... I love Wendy's... Best food ever and authentic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Ivernoner Fultz
Waited in drive thru almost 10 minutes with no one helping. Eventually went in and server was on her phone and really took her time waiting on me. Won't go back.
Atmosphere: 1
Food: 2
Service: 1
Krystina Mota
Stale nuggets, room temperature food AND got my order wrong. Don’t go here.
Food: 1
Nancy Hodges
Ordered on uber eats and I asked for no sauces only bacon burger double and onions and a chocolate frosty,
Husband similar order and brownie batter frosty
Sons similar to husbands too but no brownie batter frosty either cold fries , cold sandwiches
1255 pm to 145 for the food . No I want a refund or remake
Atmosphere: 1
Food: 1
Service: 1
Eliza
I swear they hire the moodiest, rudest employees here. My child loves Frostys and it’s extremely unfortunate that this is my closest Wendy’s. Without fail each time I have visited each person on the window lacks severe customer service skills. One time I even heard two employees arguing with each other. Quite embarrassing if you ask me. I rather visit the Wendy’s on Austin hwy, Walters& 35, or Southcross. Anywhere but here lol. You’ve been warned. They seem like they hate their job at Wendy’s. Really hope their day gets better! Safe to say I won’t be back.
Atmosphere: 1
Food: 2
Service: 1
Priscilla Bueno
Service was so slow and then the guy at the register had horrible customer service and just seemed like he hated his job everyone there looked miserable. Just a very unhappy place
Atmosphere: 1
Food: 2
Service: 1
JERAMY BRADLEY-REALTOR
Placed a mobile order. Arrived 10 minutes after placing it. Took about 10 minutes with 2 cars in front of me to get to the window. When I got to the window the guy at the register told me to pull up and he would bring it out. Did that, and a few minutes later he brings me my food. I asked if he put ketchup in the bag. He said he did and put all my sauces as well. Apparently BBQ sauce is universal for Ketchup and all the other sauces I asked for on my order because bbq sauce is all I got even though the receipt said what I ordered. Didn’t check to verify, but he sounded so confident. Wouldn’t go back to this location.
Atmosphere: 5
Food: 2
Service: 1
theslywolfgod
Straight trash couldn't even redeem anything with the app they didn't know how to scan it The food was cold after eating it u instantly regretted it
The boy at the window was very rude I said a chocolate milkshake thingy and he give me a strawberry milkshake thingy and than when I said this is not what I asked for he started yelling at me and saying it was
Atmosphere: 1
Food: 1
Service: 1
Debby Lipinski
A large frosty was a bit too much. Very good though!
Atmosphere: 5
Food: 5
Service: 5
Chris
Customer service needs a lot of work, Carlos the cashier at the front counter was very unprofessional and threw the dipping I asked for at me on the counter like, okay.. called my dad my guy instead of saying can I help you, the manager took a cigarette break right by the door, this place need a lot of approvements on there customer service
Atmosphere: 3
Food: 2
Service: 1
Amber Leigh
My mobile order takes an HOUR to be ready?
Atmosphere: 1
Food: 1
Service: 1
Denise Rivera
The only good thing was the clean atmosphere when I first walked in. The staff acted super unprofessional, and my burger was so greasy I spit it out looked like they dumped leftover grease in it just because I took a moment to decide. I’m really disappointed with this place and their customer service.
I wish I could give no stars
Do not go here it was disgusting and there are extremely sketchy people hanging around this area. The staff was very friendly but I do not recommend stopping here.
Atmosphere: 1
Food: 1
Service: 2
I ordered a salad with grilled chicken and a loaded potato. It took almost 20 minutes for my order. I was in the drive through. When I got home and open my bag my potato was not loaded it was a potato with chives. I started to eat my salad and after about 4 bites the chicken tasted funny. I ended up just throwing away the whole order. About an hour later I was nauseated and vomiting than came the diarrhea. This went on all night. Yes I think I got food poisoning. Here it is the next day and I'm still having stomach cramps. I think it's safe to say I will not be eating there again, and I'll tell everyone I know.
Food: 1
Service: 1
That baconator was fire .... I love Wendy's... Best food ever and authentic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Waited in drive thru almost 10 minutes with no one helping. Eventually went in and server was on her phone and really took her time waiting on me. Won't go back.
Atmosphere: 1
Food: 2
Service: 1
Stale nuggets, room temperature food AND got my order wrong. Don’t go here.
Food: 1
Ordered on uber eats and I asked for no sauces only bacon burger double and onions and a chocolate frosty,
Husband similar order and brownie batter frosty
Sons similar to husbands too but no brownie batter frosty either cold fries , cold sandwiches
1255 pm to 145 for the food . No I want a refund or remake
Atmosphere: 1
Food: 1
Service: 1
I swear they hire the moodiest, rudest employees
here. My child loves Frostys and it’s extremely unfortunate that this is my closest Wendy’s. Without fail each time I have visited each person on the window lacks severe customer service skills. One time I even heard two employees arguing with each other. Quite embarrassing if you ask me. I rather visit the Wendy’s on Austin hwy, Walters& 35, or Southcross. Anywhere but here lol. You’ve been warned. They seem like they hate their job at Wendy’s. Really hope their day gets better! Safe to say I won’t be back.
Atmosphere: 1
Food: 2
Service: 1
Service was so slow and then the guy at the register had horrible customer service and just seemed like he hated his job everyone there looked miserable. Just a very unhappy place
Atmosphere: 1
Food: 2
Service: 1
Placed a mobile order. Arrived 10 minutes after placing it. Took about 10 minutes with 2 cars in front of me to get to the window. When I got to the window the guy at the register told me to pull up and he would bring it out. Did that, and a few minutes later he brings me my food. I asked if he put ketchup in the bag. He said he did and put all my sauces as well. Apparently BBQ sauce is universal for Ketchup and all the other sauces I asked for on my order because bbq sauce is all I got even though the receipt said what I ordered. Didn’t check to verify, but he sounded so confident. Wouldn’t go back to this location.
Atmosphere: 5
Food: 2
Service: 1
Straight trash couldn't even redeem anything with the app they didn't know how to scan it
The food was cold after eating it u instantly regretted it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The boy at the window was very rude I said a chocolate milkshake thingy and he give me a strawberry milkshake thingy and than when I said this is not what I asked for he started yelling at me and saying it was
Atmosphere: 1
Food: 1
Service: 1
A large frosty was a bit too much. Very good though!
Atmosphere: 5
Food: 5
Service: 5
Customer service needs a lot of work, Carlos the cashier at the front counter was very unprofessional and threw the dipping I asked for at me on the counter like, okay.. called my dad my guy instead of saying can I help you, the manager took a cigarette break right by the door, this place need a lot of approvements on there customer service
Atmosphere: 3
Food: 2
Service: 1
My mobile order takes an HOUR to be ready?
Atmosphere: 1
Food: 1
Service: 1
The only good thing was the clean atmosphere when I first walked in. The staff acted super unprofessional, and my burger was so greasy I spit it out looked like they dumped leftover grease in it just because I took a moment to decide. I’m really disappointed with this place and their customer service.
Atmosphere: 4
Food: 1
Service: 1
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