The staff at this location are great! Very friendly and helpful. The food is great too, lol.
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Michael C
I will never be coming back here again. This is the second time that that i've had an issue with this store. Tell me why I had to wait almost 30 min for a mobile order just to see other customers come in after me and get their food first. After waiting 30 minutes and handed my food, the fries were dead cold. This wasn't even a complicated order, just a regular whataburger meal. I had to go the front counter multiple times to say "I'm here for my order". They didn't even offer any spicy ketchup. You have lost my business.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Burger
Roxann Gutierrez
T his location is very polite and have great energy..The night shift is awsome
Atmosphere: 5
Food: 5
Service: 5
Adan Gomez Jr (Golden Knight)
My favorite burger restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Fries, Onion Rings, Burger
Tee
Love the breakfast and burgers and onion rings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger, French Fries, Burger
M R
4/7/24 2:45 p.m. Drive-thru. Alonso was rushing me on drive thru hurrying me with order. Which I had to ask him to repeat. #2 no veggies keep mustard add Ketchup with double cheese meal with a chocolate shake. He gave me my shakewhich was full of ice cream on the outside of cup and took my credit card. I asked him for some napkins to wipe my cup. Gave me my receipt and asked me to pull forward. My order wasn't that difficult idk why I had to pull over. Last 3 cars didn't have to wait. I noticed he didn't give me my card. He was taking so long to bring my order. Finally, he came to my car and I told him he didn't give me my credit card. He just looked at me numb. And went inside without saying anything. Again he was taking too long so I decided to come inside. I related what happened to some very rude employee named Ruby. She told me to wait. Apparently there was no manager. She was just clocking in. So I waited another 5 minutes. The guy that didn't give me my credit card finally comes to the front with my card and says a customer gave it to him. He showed me a picture where my card was upside down and went back to drive thru. I went to my car and grabbed my phone because I wanted to take a picture of the pic he had on his phone. By this time Allison the mgr. Came to the front and she said, "she wasn't aware of situation because she had just clocked in." I asked Ruby to call Alonso so I could take a picture of card "customer" had found because it didn't look like mine. Allison brought Alonsos phone and said I couldn't take a picture of card on floor." She deleted it in front of me. Alonso tried to explain how he found it again and Ruby opens her mouth and tells him, "You don't have to explain anything to her." Why not Ruby? What if he really planned to keep my card? What if he took picture of my card #? You're just an employee you should have kept your mouth shut. Allison did not handle the situation properly and they didn't give me my receipt back. People make sure you get your card back after you pay. Now I'm going to have to cancel my credit card because he couldn't find it but when I got off and went inside he magically found it. He said customer found it but had time to take a picture of a card on the floor. I also had them remake my order including my shake Never again. Manager before was much better had more organized. Alonso don't rush the people ordering in drive thru that's how you mess up.
Atmosphere: 2
Food: 3
Service: 1
Irene Moreno
Took my family here and if it wasn't for the front cashier we would not be going back. This young lady was very respectful and courteous. She took our order and made sure we didn't forget anything. I believe her name is Clarice. Our fries were warm to the touch and our hamburgers had way too much seasoning on
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Dr Pepper, Bacon Burger, French Fries, Burger
Arlene Torres-Ramirez
Nice atmosphere, happy people working just awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Burger
Priscilla Garcia
I did my mobile order and they forgot my fries . The guy with glasses at drive thru was rude and look like he didn’t want to be there :/
As I said before this store these employees are the types that will drop what they are doing to render aid . My BATTERY died and I asked if anyone had cables if I recall Greg blue shirt stated he did and came outside and jumped my car!In an era where everyone is so paranoid and busy plus always trying to avoid that lawsuit due to rendering aid and accidentally damaging something there are still people like Greg who still help. I drive rideshare and do deliveries and in that Whataburger a lot for a delivery platforms....I was back on the road on no time making money again.These are easy going genuine kind people professionally and personally
Atmosphere: 5
Food: 4
Service: 5
John
Always
Atmosphere: 5
Food: 5
Service: 5
J Gutz
Drive through purchase went well and fries were fresh and hot!
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Yasmine Perez
Every time I go to this location my wats chick in my salad always comes out dry like they been sitting there for hours , and they alway have attitude at the window .
Atmosphere: 1
Food: 1
Service: 1
Phillip Linton
It depends on the location. The burgers are decent. I used to go to the Balconies location but the employees are rude.
pretty good
Atmosphere: 4
Food: 4
Service: 4
The staff at this location are great! Very friendly and helpful. The food is great too, lol.
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
I will never be coming back here again. This is the second time that that i've had an issue with this store. Tell me why I had to wait almost 30 min for a mobile order just to see other customers come in after me and get their food first. After waiting 30 minutes and handed my food, the fries were dead cold. This wasn't even a complicated order, just a regular whataburger meal. I had to go the front counter multiple times to say "I'm here for my order". They didn't even offer any spicy ketchup. You have lost my business.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Burger
T his location is very polite and have great energy..The night shift is awsome
Atmosphere: 5
Food: 5
Service: 5
My favorite burger restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Fries, Onion Rings, Burger
Love the breakfast and burgers and onion rings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger, French Fries, Burger
4/7/24 2:45 p.m. Drive-thru. Alonso was rushing me on drive thru hurrying me with order. Which I had to ask him to repeat. #2 no veggies keep mustard add Ketchup with double cheese meal with a chocolate shake. He gave me my shakewhich was full of ice cream on the outside of cup and took my credit card. I asked him for some napkins to wipe my cup. Gave me my receipt and asked me to pull forward. My order wasn't that difficult idk why I had to pull over. Last 3 cars didn't have to wait. I noticed he didn't give me my card. He was taking so long to bring my order. Finally, he came to my car and I told him he didn't give me my credit card. He just looked at me numb. And went inside without saying anything. Again he was taking too long so I decided to come inside. I related what happened to some very rude employee named Ruby. She told me to wait. Apparently there was no manager. She was just clocking in. So I waited another 5 minutes. The guy that didn't give me my credit card finally comes to the front with my card and says a customer gave it to him. He showed me a picture where my card was upside down and went back to drive thru. I went to my car and grabbed my phone because I wanted to take a picture of the pic he had on his phone. By this time Allison the mgr. Came to the front and she said, "she wasn't aware of situation because she had just clocked in." I asked Ruby to call Alonso so I could take a picture of card "customer" had found because it didn't look like mine. Allison brought Alonsos phone and said I couldn't take a picture of card on floor." She deleted it in front of me. Alonso tried to explain how he found it again and Ruby opens her mouth and tells him, "You don't have to explain anything to her." Why not Ruby? What if he really planned to keep my card? What if he took picture of my card #? You're just an employee you should have kept your mouth shut. Allison did not handle the situation properly and they didn't give me my receipt back. People make sure you get your card back after you pay. Now I'm going to have to cancel my credit card because he couldn't find it but when I got off and went inside he magically found it. He said customer found it but had time to take a picture of a card on the floor. I also had them remake my order including my shake Never again. Manager before was much better had more organized. Alonso don't rush the people ordering in drive thru that's how you mess up.
Atmosphere: 2
Food: 3
Service: 1
Took my family here and if it wasn't for the front cashier we would not be going back. This young lady was very respectful and courteous. She took our order and made sure we didn't forget anything. I believe her name is Clarice. Our fries were warm to the touch and our hamburgers had way too much seasoning on
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Dr Pepper, Bacon Burger, French Fries, Burger
Nice atmosphere, happy people working just awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Burger
I did my mobile order and they forgot my fries . The guy with glasses at drive thru was rude and look like he didn’t want to be there :/
Food: 3
Service: 1
Restaurantji Recommends
As I said before this store these employees are the types that will drop what they are doing to render aid . My BATTERY died and I asked if anyone had cables if I recall Greg blue shirt stated he did and came outside and jumped my car!In an era where everyone is so paranoid and busy plus always trying to avoid that lawsuit due to rendering aid and accidentally damaging something there are still people like Greg who still help. I drive rideshare and do deliveries and in that Whataburger a lot for a delivery platforms....I was back on the road on no time making money again.These are easy going genuine kind people professionally and personally
Atmosphere: 5
Food: 4
Service: 5
Always
Atmosphere: 5
Food: 5
Service: 5
Drive through purchase went well and fries were fresh and hot!
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Every time I go to this location my wats chick in my salad always comes out dry like they been sitting there for hours , and they alway have attitude at the window .
Atmosphere: 1
Food: 1
Service: 1
It depends on the location. The burgers are decent. I used to go to the Balconies location but the employees are rude.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Burger