All our food was ice cold, no seasoning. Fries look like shit and you could tell that they're not even hot.
They just want to try and up sell items, but can't get the order correct or even serve it hot.
What a disgrace for this place as we always like to eat lunch here. We figured we would try it for dinner. BIG MISTAKE, NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
James Obrien
Expensive
Atmosphere: 2
Food: 2
Service: 2
joseph gooley
Always great food. Hot fresh. Always clean inside. Great customer service
Atmosphere: 5
Food: 5
Service: 5
Carol C
They gave me French fries that tasted reheated and probably from yesterday.... very disappointed.. they probably assumed I was using points because the girl didn't seem thrilled to be working there..... asked just using points.. I said no.... gave her my credit card payed 4 bucks for garbage French fries... cmon..
Food: 1
Service: 1
Sam H
Dont place a mobile order for pickup here. Every employee will drag their feet as your order sits on a counter behind them
Atmosphere: 2
Food: 3
Service: 1
Raul Maldonado
Its ok
Atmosphere: 4
Food: 5
Service: 4
Gary Jackson
Go to burger shop. Get very special order for low salt and fat and it’s always delicious.
Atmosphere: 5
Food: 5
Service: 5
Mark Aguirre
My wife's order was forgotten. She had to go to the counter and ask about it, after about 12 minutes after I received my order. I asked for well done fries, did not have them done correctly. It was stuffy in that restaurant.
Atmosphere: 2
Food: 5
Service: 1
savannah briley
came in just after 11am for a meal with my dad. service was fast and the food was good and our order was correct. bathrooms were clean, and so was the interior. the floor throughout the lobby is slippery, i think because of the material. otherwise a very pleasant experience and i'll know to come back if im ever in this part of town. 😊
Atmosphere: 4
Food: 5
Service: 5
Gary Szalwinski
What else can I say about whataburger? I mean it is iconic . There is something great about them again...free coffee for veterans and active duty military. What a great way to give back to the miltary city and again. Another great thing about whataburger.
This was honestly one of the worst experiences we’ve had at Whataburger. We pulled up to the drive-thru and started placing our usual order: two meals and two large onion rings. My girlfriend got the Honey BBQ Chicken Strip Sandwich and asked to add lettuce on the sandwich. I got a double meat, double cheese burger with bacon—no tomato, sub mayo, and grilled onions.
Right away, the lady taking our order was rude. She wasn’t friendly at all and kept saying, “Anything else? Anything else?” like we were annoying her. When we pulled up to the window, she didn’t even greet us or cash us out. She just stood there taking drive-thru orders, not helping with drinks or anything. I get that people have bad days, but it’s not hard to be nice and do your job.
When we got the food, it just got worse. My girlfriend’s sandwich didn’t have the lettuce on it—it was put in a plastic cup. That’s not what we asked for. Then my burger had raw onions on it instead of grilled. I asked for grilled onions—not half-cooked, not steamed with water—grilled. It ruined the burger for me.
Lastly, when we got the drinks, the lids weren’t even on right. One of the sodas spilled all in the cup holder of the car. That just topped it off.
This is normally our go-to Whataburger, but this time it was really disappointing. I hope someone at this location sees this and actually tries to do better.
Atmosphere: 2
Food: 2
Service: 1
Elizabeth V
Had to wait a bit over what the app stated my order would be ready. I am grateful my Order was correct, I have trouble with this at other WAB restaurants.i however did not appreciate them just throwing everything into one brown bag and having it squished and fries everywhere. I took the ketchup out of the fries in the second photo.
Atmosphere: 4
Food: 5
Service: 3
BA Bull
Good fast service and great hot food.
Atmosphere: 5
Food: 5
Service: 5
Stephen King
Service not good and the food quality is fair at best. Also the meat portions are small even with double meat burgers .The meat quality is fair. Never going back. Not happy!
Atmosphere: 5
Food: 3
Service: 3
gena garcia
Iris helped me out!! She was amazing and was smiling even though it was 12am and a line was wrapped around the building! Great service!
All our food was ice cold, no seasoning. Fries look like shit and you could tell that they're not even hot.
They just want to try and up sell items, but can't get the order correct or even serve it hot.
What a disgrace for this place as we always like to eat lunch here. We figured we would try it for dinner. BIG MISTAKE, NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Expensive
Atmosphere: 2
Food: 2
Service: 2
Always great food. Hot fresh. Always clean inside. Great customer service
Atmosphere: 5
Food: 5
Service: 5
They gave me French fries that tasted reheated and probably from yesterday.... very disappointed.. they probably assumed I was using points because the girl didn't seem thrilled to be working there..... asked just using points.. I said no.... gave her my credit card payed 4 bucks for garbage French fries... cmon..
Food: 1
Service: 1
Dont place a mobile order for pickup here. Every employee will drag their feet as your order sits on a counter behind them
Atmosphere: 2
Food: 3
Service: 1
Its ok
Atmosphere: 4
Food: 5
Service: 4
Go to burger shop. Get very special order for low salt and fat and it’s always delicious.
Atmosphere: 5
Food: 5
Service: 5
My wife's order was forgotten. She had to go to the counter and ask about it, after about 12 minutes after I received my order. I asked for well done fries, did not have them done correctly. It was stuffy in that restaurant.
Atmosphere: 2
Food: 5
Service: 1
came in just after 11am for a meal with my dad. service was fast and the food was good and our order was correct. bathrooms were clean, and so was the interior. the floor throughout the lobby is slippery, i think because of the material. otherwise a very pleasant experience and i'll know to come back if im ever in this part of town. 😊
Atmosphere: 4
Food: 5
Service: 5
What else can I say about whataburger? I mean it is iconic . There is something great about them again...free coffee for veterans and active duty military. What a great way to give back to the miltary city and again. Another great thing about whataburger.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was honestly one of the worst experiences we’ve had at Whataburger. We pulled up to the drive-thru and started placing our usual order: two meals and two large onion rings. My girlfriend got the Honey BBQ Chicken Strip Sandwich and asked to add lettuce on the sandwich. I got a double meat, double cheese burger with bacon—no tomato, sub mayo, and grilled onions.
Right away, the lady taking our order was rude. She wasn’t friendly at all and kept saying, “Anything else? Anything else?” like we were annoying her. When we pulled up to the window, she didn’t even greet us or cash us out. She just stood there taking drive-thru orders, not helping with drinks or anything. I get that people have bad days, but it’s not hard to be nice and do your job.
When we got the food, it just got worse. My girlfriend’s sandwich didn’t have the lettuce on it—it was put in a plastic cup. That’s not what we asked for. Then my burger had raw onions on it instead of grilled. I asked for grilled onions—not half-cooked, not steamed with water—grilled. It ruined the burger for me.
Lastly, when we got the drinks, the lids weren’t even on right. One of the sodas spilled all in the cup holder of the car. That just topped it off.
This is normally our go-to Whataburger, but this time it was really disappointing. I hope someone at this location sees this and actually tries to do better.
Atmosphere: 2
Food: 2
Service: 1
Had to wait a bit over what the app stated my order would be ready. I am grateful my
Order was correct, I have trouble with this at other WAB restaurants.i however did not appreciate them just throwing everything into one brown bag and having it squished and fries everywhere. I took the ketchup out of the fries in the second photo.
Atmosphere: 4
Food: 5
Service: 3
Good fast service and great hot food.
Atmosphere: 5
Food: 5
Service: 5
Service not
good and the food quality is fair at best. Also the meat portions are small even with double meat burgers .The meat quality is fair. Never going back.
Not happy!
Atmosphere: 5
Food: 3
Service: 3
Iris helped me out!! She was amazing and was smiling even though it was 12am and a line was wrapped around the building! Great service!
Atmosphere: 5
Food: 5
Service: 5
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