Whataburger

9263 N Loop 1604 W, San Antonio
(210) 695-5741

Recent Reviews

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cocolovescrafts

I went there to eat with my son. He ordered the chicken sandwich combo and I ordered onion rings with a soda... they're delicious!!!!

Atmosphere: 5

Food: 5

Service: 5

Pamela Stivers

Served good hamburgers, chicken sandwiches and other fast food places. Service is good and they have free senior drinks.

Atmosphere: 4

Food: 4

Service: 5

Regina V

Great food great service. A True Texas experience.

Atmosphere: 5

Food: 5

Service: 5

Alex Paine

13 minute wait

Atmosphere: 1

Food: 2

Service: 1

E S

Ordered at 10:29 got my food at 10:43 while people who came in 5 or more minutes after me got theirs. Even someone who was right behind me got theirs about a minute sooner.

Atmosphere: 1

Food: 2

Service: 1

F W

Bruh! It's Whataburger. What else is there to say?

Atmosphere: 5

Food: 5

Service: 4

Sarah Beaugh

We brought a group of 16 teens and 3 adults here after dancing at Floore's. You could see the front counter folks temporarily hesitate as we made our way inside. They were all cheerful and quick to fill our orders. The restaurant and bathrooms were clean. The manager, Evan Chapa, also jumped on a cash register and helped get our orders taken. He was calm, polite, and professional. After we were served our food he checked on us and made sure we had enough condiments. He also gave us his card and said if we ever wanted to stop in again, we could call ahead of time and give them a heads up to help expedite orders for next time.

The last time I went to a Whataburger was 6 months ago in Port Aransas and it was less than pleasant. This experience redeemer Whataburger for me and we may have to make a trip to this location because the service was that good!

Atmosphere: 5

Food: 5

Service: 5

Jamie Kemp

Slowwwwwwwww every time I come here.

Atmosphere: 3

Food: 3

Service: 3

Anthony Pina

I rarely dine in at this location but this evening my parents and I came here. A female manager last name Morales came to take our order and was not very pleasant. My dad was paying cash and she had to go to the back to get a till. When she came back she slammed the till on the counter before placing it in the drawer. Most managers I've interacted with at Whataburgers are always warm and welcoming. We all have bad days at work but when you are the manager you need to lead by example.

Glyniss McDaniel

Used drive through. Food was great and staff was friendly and helpful.

Food: 5

Service: 5

Joshua Schanen

The food always comes out hot. I like the interior layout and curbside convenience.

Atmosphere: 5

Food: 5

Service: 5

cincocuervos

Good Morning, Diane. Have a nice day, Evan.

Atmosphere: 1

Food: 3

Service: 1

Layth Washington

I have yet to have a bad experience at this location. The food is always fresh and we'll made. They are generally pretty consistent on their Serving speed

Atmosphere: 5

Food: 5

Service: 5

The Truth only

Please address how your staff treats customers. The woman who took my order barely acknowledged me, and I couldn’t help but feel that her behavior toward me might have been racially motivated. The difference in her demeanor was extremely noticeable, she was dismissive with me, yet warm and friendly with the customer after me. That customer was actually about to pay for an item, and the employee in the picture gave it to her for free with a big smile.

No customer should ever feel singled out or treated differently because of their race. We all deserve to be treated with respect, and we’re all paying the same money. I hope this issue is taken seriously and addressed appropriately.

Atmosphere: 4

Food: 4

Service: 1

Joe

Probably the only time I’ve ever gotten fresh, hot fries from a Whataburger in San Antonio.

I specifically asked for grilled onions on my sandwich, and of course when I got home… it had mayo, lettuce, and tomato too 🙃🙃🙃

It would really help if order takers repeated the order back before taking payment. Service itself wasn’t bad, but at the very least they should confirm the order and label which drink is which, had to taste both just to figure out what we were drinking.

Scraped the mayo off and kept it moving, but still… 👎🏽

Atmosphere: 1

Food: 2

Service: 1

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