Whataburger
11003 NW Military Hwy, San Antonio
(210) 408-1749
Recent Reviews
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The cash register woman was so kinda & showed a lot of grace for the drunkies lol
Atmosphere: 5
Food: 5
Service: 5
very unprofessional. no one attempted to help me out with a refund after they claimed they closed at 12 because of renovations.
Atmosphere: 1
Food: 1
Service: 1
I usually come to this location at night times. employees are always nice and the tables are kept clean
Atmosphere: 5
Food: 5
Service: 5
This whataburger location LOVES to give terrible service.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Whataburger
Went though the drive through and our order taker gave us attitude and sighed at the end of our order. Waited 15 minutes total for our food and ended up having mediocre fries. Only thing that was warm was our burgers.
Atmosphere: 1
Food: 1
Service: 1
Came out on a Monday night and Kimberly C AKA Miss Kim helped us out. She was very kind and made my specialty Prickly Pear Raspberry Refresher. 10/10 thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Lots of good things to say here. Food is always hot and fresh. Dining area and bathrooms are clean. Staff at the counter are friendly and helpful. This is the 75th anniversary of WHATABURGER. They have favorite sandwiches for a limited time only all through the year a different favorite sandwich is being promoted. I don’t think WHATABURGER puts out a bad sandwich of any sort. They are all delicious. Nice background, music and team members come to your table with your order and offer napkins and spicy or fancy ketchup. Soft drinks are self serve. The amazing thing about WHATABURGER is the size of the burger. You definitely need two hands to hold it. Try the pico de gallo burger, it is delicious as are all the burgers and chicken sandwiches they make. Most of the burgers come with mustard, lettuce, tomato pickle onion, but you can add bacon, avocado, cheese, grilled onions, sliced, or grilled jalapeños. There are so many varieties to choose to build your burger to your liking. It’s a great family, friendly restaurant, right next-door to Chick-fil-A. Some families come in with Chick-fil-A and purchase WHATABURGER as well to sit down with their family, and are welcome to do so.
Atmosphere: 5
Food: 5
Service: 5
I came here with my daughter one morning and WOW the service was superb! They were fast with my food and I would love to point out how one customer came in only speaking Spanish and one of the employees was trying to speak Spanish and help him out!! And I was just so impressed!! Would most definitely come back here!
Atmosphere: 5
Food: 5
Service: 5
It depends on whose working if food is good and what type of customer service you'll get
Don’t come here for breakfast pre order that I hop. Hash browns were like rocks biscuits were cold they didn’t put any napkins in the bag or plastic wire by far one of the worst performances from Whataburger These guys gotta step up the food quality here
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
They were fast and friendly ! The drive thru was packed ! Thank you guys.
Atmosphere: 5
Food: 5
Service: 5
Just drive through
Food: 4
Service: 5
This location needs the franchise owner’s attention. Total lack of concern for customer service and no indication that they’ll fix the problem the next time. Been coming here since they opened in 2011 and it’s been unfortunate to see order accuracy and service go downhill. They’ve gotten my order wrong twice in a row; 1st time didn’t put a sandwich in the bag, 2nd was completely wrong menu item. Customer service is very poor now along with drive through wait time. Have had to drive back in both instances to get the right menu item and when I did, there was a lack of concern for the problem.
Food: 4
Service: 1
It's a Whataburger. They have everything you expect from a Whataburger. The service is always prompt and friendly. Whataburger isn't as good as they once were but they are still better than most fast food.
They delivered the food to the door, all cold, and didn't notify us that it had been delivered. They didn't even ring the doorbell.
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